•On-site in Bowie, Maryland, USA
Title: Copyright Service Desk Location: Remote Duration: 14 weeks CTH Work Requirements: , Holders or or Authorized to work in US Job Description: Below are the CSDTech duties:The Copyright service desk personnel answer calls and emails relating to external (eCO) Electronic Copyright Office issues and internal staff requests/issues. We address Copyright technical issues, providing high levels of customer service. The role often requires knowledge of the Service Now ticketing system, troubleshoot