Support Analyst Jobs in North Carolina

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Support Analyst

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

Description: This team provides tier 2 support for our client. There are about 350 1st level support members that escalate tickets to this team. Day to day this person will be working in remedy troubleshooting tickets via phone, chat, or email. They close around 300 tickets a day as a team. The majority of tickets that come in are around Microsoft outlook and exchange 2013 ( they do not support O365). The second highest volume of tickets are around sharepoint, skype and the microsoft comm tools.

Process Modeler Support Analyst (BPM)_ San Antonio, TX

Accuro Group

North Carolina, USA

Contract, Third Party

Hi, Hope you are doing well. Please have a look below JD & if you are comfortable. please replay back with your uodate resume.. Position- Process Modeler Support Analyst Location- San Antonio, TX Role- Contract Job Description Process modeler support Analyst, who can create process models in Analyst view using BPM visual designers(Flowable, Camunda) Good understanding of Business Process Management (BPM) 7+ years of experience in BPMN (Preferred) and Business Process Automation tools (e.g.,

Call Center Technical Support Analyst

Motion Recruitment Partners, LLC

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Execution Consultant in Charlotte, NC. Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also

Clinical Department Support Analyst

UNC Health Care

Raleigh, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Reviews electronic medical records to abstract clinical data, validate data, and submit records to clinic database registries. Uses approved applications to formulate outcomes reports and distribute to appropriate personnel. Utilizes data to facilitate compliance with quality measures, identif

Customer Support Analyst

Flexential

Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou

Technical Support Analyst

Flexential

Charlotte, North Carolina, USA

Full-time

Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, trou

IT Support Analyst

AccruePartners

Charlotte, North Carolina, USA

Full-time

THE TEAM YOU WILL BE JOINING: Rapidly scaling, private equity backed consumer services and retail company with multiple brands and 100+ locations and counting across the Southeast. Incredible C-Suite fostering a cohesive, results-driven culture. Making their mark by creating best-in-class service and experience as they rapidly expand WHAT THEY OFFER YOU: Executive partnership and visibility, autonomy, and empowerment to do what it takes to "make it happen" Highly competitive compensation packa

Service Support Analyst- Junior- NEED LOCAL CANDIDATTES

Alrek Business Solutions, Inc

North Carolina, USA

Third Party, Contract

The Client is seeking a qualified IT Help Desk Specialist to provide first level hardware, software and application support to end users. This position is critical in promoting a positive customer relationship, requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Knowledge of: Microsoft Windows 10 operating system; Office 365 suite; and Ivanti ticketing system. Skills in:

Desktop Support Analyst

AccruePartners

Charlotte, North Carolina, USA

Full-time

THE TEAM YOU WILL BE JOINING: Leading solutions provider for products and services for the flow control, fluid handling and process and industrial automation sectors. Avidly growing company that has an acquisition philosophy to support businesses on a standalone, decentralized basis to afford a significant level of responsibility, authority and autonomy. Large customer reach across North America with 160 locations and 1,700 employees with the initiative to double in size within the next two year

NC - FTCC - Service Support Analyst- Junior

Connvertex Technologies Inc.

Fayetteville, North Carolina, USA

Contract, Third Party

- Job Title: Service Support Analyst - Location: Fayetteville, NC - Job Type: Full-time, Onsite - Job Function: Provide technical and support services in the installation, configuration, operation, maintenance, and troubleshooting of computer hardware, software, and peripheral equipment. - Key Responsibilities: - Assisting end-users in the proper use of computer hardware, software, and peripheral equipment. - Preparing room layout and replacement\/setup of computer classrooms and open IT l

EDI Production Support Analyst

Srinav Inc.

Raleigh, North Carolina, USA

Third Party, Contract

Job Title: EDI Production Support Analyst Location: Raleigh, NC / Bloomfield, CT / Austin, TX /Atlanta, GA / Chattanooga, TN / Lafayette, LA (Day1 onsite - Hybrid) Duration: Long term At least 8+ years of experience in: Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server Experience with database technologies such as MySQL Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12 Web Services, Java, SQL/SSIS development related to EDI.

NCino Support Analysts Production Support Analyst L3 -Charlotte, NC or Chandler, AZ-Local Consultants Only.

Lorven Technologies, Inc.

Charlotte, North Carolina, USA

Contract

Local Consultants Only. NCino Support Analysts Production Support Analyst L3 Charlotte, NC or Chandler, AZ Candidates must work onsite 3x a week Contract to Hire Candidate needs to have a production support background with an application from an L3 perspective. In addition, an understanding of commercial credit and nCino/Salesforce hands on experience. Top 3 requirements: Production Support L3 experience Resolve high level/complex issues during releases and conversions for up to 1000 users "

Edifecs Production Support Analyst

Srinav Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, Hope you are doing great!! Please find below position, If you're interested please send resume and below details to. Position :EdificesProduction Support Analyst Location :Any CGI or CIGNA location Duration :Long term Job Description: Required qualifications to be successful in this role At least 8+ years of experience in: Proficient inEDIApplications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server Experience with database technologies such as MySQL, Teradata, RDS DB Working Knowledg

Technical Customer Support Representative (ONSITE)

NetSource, Inc.

Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica

Desktop Support Specialist

Solugenix Corporation

High Point, North Carolina, USA

Contract

Desktop Support Specialist - $24/hr High Point, NC (Onsite) Contract to hire Job ID 2024-9692 Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to hire opportunity based out of High Point, NC. Qualifications: Requires 3+ years of related work experience.Sound knowledge of imaging tools (Ghost, MDT, or SCCM).Sound knowledge of data backup and recovery tools (USMT).Installing, upgrading, and migrating to Windows 7/10.Deploying Windows 7/10 in l

Application Support Engineer ( level 2 support)

Tekniforce

Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal

Actimize Support in Charlotte, NC OR Jersey City,NJ (Hybrid)- Contract

Auropro Systems Inc.

Charlotte, North Carolina, USA

Third Party

Title: Actimize Support Location: Charlotte, NC OR Jersey City,NJ (Hybrid) Job Type: Contract Job Description: 4 years minimum experience as an Actimize Support Experience on Actimize AIS/RCM/ActOne for at least 3-5 years Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment Conversant with Incident Management, Problem management methodology

Support Desk Specialist

iSpace, Inc

Greensboro, North Carolina, USA

Full-time

Hi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role:Support Desk Specialist L3 Location: Greensboro, NC - Onsite Duration:12 Plus Months Contract Type:W2 Daily Tasks Performed: Designs, installs, and maintains customer Windows-based architecture environments using Microsoft Endpoint Configuration Manager (MECM) and Endpoint Manager (Intune) while managing full lifecycle approach to end user computing app

Aplication Production Support

ApTask

Charlotte, North Carolina, USA

Contract

Position: Application Production Support Location : Charlotte, NC / Dallas ,TX Type : Contract JD: 4+ years of experience in Application Production Support in Unix / Microsoft platform.Strong Technical Troubleshooting skill Good experience on application monitoring tool like Splunk, AppDynamics, Grafana, PremetheusGood experience in AutoSys / batch / control- M or any scheduling mechanism.Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etcKnowledge of Banking domain (prefe

IT Operations Analyst

Eclaro

Chapel Hill, North Carolina, USA

Contract

Infrastructure and Operations (I&O) manages the Information Technology Services (ITS) data centers and provides around-the-clock support for ITSbusiness computing activities. The primary purpose of this position is to monitor, diagnose, and manage problems within our central network, as well as to provide a central strategic / tactical coordination facility for customers throughout the University as needed. The goal is to detect Network and Security problems before they impact the campus, and