Support Jobs in Ashburn, VA

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Senior Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 18 hours ago | Updated 6 hours ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
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Posted 1 day ago | Updated 6 hours ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
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Posted 1 day ago | Updated 6 hours ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 1 day ago | Updated 6 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio
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Posted 1 day ago | Updated 6 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 1 day ago | Updated 6 hours ago

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ US

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On-site in Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields a
Posted 7 days ago | Updated 3 hours ago

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ

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On-site in Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all
Posted 7 days ago | Updated 3 hours ago

Customer Support Engineer

Leidos

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On-site in Chantilly, Virginia, USA

Full-time

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Further, our employees enjoy career enrichment opportunities available through mo
Posted 3 days ago | Updated 4 hours ago

Intermediate Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 3 days ago | Updated 6 hours ago

Associate Help Desk Support Specialist

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 3 days ago | Updated 6 hours ago

Principal Associate, Support Operations (Windows)

Capital One

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On-site in McLean, Virginia, USA

Full-time

West Creek 4 (12074), United States of America, Richmond, Virginia Principal Associate, Support Operations (Windows) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer
Posted 1 day ago | Updated 6 hours ago

Technical Support Engineer

ConsultNet, LLC

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On-site in Rockville, Maryland, USA

Full-time

Technical Support Engineer Anywhere, US (100% Remote) Contract Job Description: Our client is seeking an experienced Technical Support Engineer with outstanding expertise in Jira and Confluence . The Support Engineer will be responsible for providing exceptional support to our users, addressing queries ranging from project configuration changes and user access request(s), to the creation of new projects/project initiatives. This role requires a deep understanding of Jira and Confluence, as we
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Posted 4 days ago | Updated 7 hours ago

IT Support Specialist

Capital One

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On-site in McLean, Virginia, USA

Full-time

Center 1 (19052), United States of America, McLean, Virginia IT Support Specialist Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include: Provide technical support through remote access tools to resol
Posted 1 day ago | Updated 6 hours ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 5 days ago | Updated 7 hours ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 12 days ago | Updated 6 hours ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 4 days ago | Updated 7 hours ago

Technical Support Tier 1 & 2

Dynamic Computing Services Corporation

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Hybrid in Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support Tier 1 & 2 for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is
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Posted 19 days ago

Product Support Specialist - Investment Banking Software - (Fixed Income, Derivatives and Equities) - Charles River Development

State Street Corporation

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On-site in Rockville, Maryland, USA

Full-time

Position located in Baltimore, MD. Position located in Baltimore, MD. What we are looking for A Dedicated Client Product Support Specialist supports post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Contributions include defining client requirements, configuring, and tuning the application to the client's business and technical needs, training users, testing workflows, and resolving issues. The ideal candidate will have at least 3 years of hands-on experien
Posted 20 days ago

Product Support Specialist - Investment Banking Software (Fixed Income, Derivatives, Equities) - Charles River Development

State Street Corporation

•

On-site in Rockville, Maryland, USA

Full-time

Position located in Baltimore, MD. Position located in Baltimore, MD. What we are looking for A Dedicated Client Product Support Specialist supports post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Contributions include defining client requirements, configuring, and tuning the application to the client's business and technical needs, training users, testing workflows, and resolving issues. The ideal candidate will have at least 3 years of hands-on experien
Posted 20 days ago