Tech Support Analyst Jobs in Jersey City, NJ

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Tech Support Analyst

Tandym Tech

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New York, New York, USA

Contract

A non-profit in New York City is looking for a Tech Support Analyst to join their growing team. Responsibilities: Provide exceptional customer service in-person, via phone and email as appropriate Resolve help desk issues, including troubleshooting hardware and software issues Open, track, document, escalate, resolve, and close each problem/inquiry/request in our service management system Collaborate with other technical team members to provide excellent service to the user community Walk users
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Posted 21 days ago | Updated 1 hour ago

Tech Support Analyst - Pine Brook, NJ

Optum

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Montville, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted moments ago

Applications Support Tech Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Support Tech Lead Analyst for its Tampa, FL location. Duties: Work with various internal data provider teams to review and resolve day over day data quality issues for Office of the Comptroller of the Currency, Federal Reserve Board daily regulatory reporting. Work closely with Financial Risk Shared Services users in resolving critical regulatory reporting submission day to day issues. Conduct user acceptance testing (UAT) with downstream users and other bus
Posted 5 days ago | Updated 8 hours ago

Applications Support Tech Lead Analyst

Citi

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Remote or Irving, Texas, USA

Full-time

Citibank N.A. seeks an Applications Support Tech Lead Analyst for its Irving, TX location. Duties: Promote stability and quality of technical support services in line with Citi's regional strategy and technology management policies. Troubleshoot application production issues including testing, maintaining, and monitoring incorporated systems and programs and provide key support for Citi's Liquidity and Cash Management Applications. Analyze complex problems and situations and propose critical te