Tech Support Analyst Jobs in Raleigh, NC

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Applications Support Tech Lead Analyst

Citi

Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Support Tech Lead Analyst for its Tampa, FL location. Duties: Work with various internal data provider teams to review and resolve day over day data quality issues for Office of the Comptroller of the Currency, Federal Reserve Board daily regulatory reporting. Work closely with Financial Risk Shared Services users in resolving critical regulatory reporting submission day to day issues. Conduct user acceptance testing (UAT) with downstream users and other bus

Applications Support Tech Lead Analyst

Citi

Remote or Irving, Texas, USA

Full-time

Citibank N.A. seeks an Applications Support Tech Lead Analyst for its Irving, TX location. Duties: Promote stability and quality of technical support services in line with Citi's regional strategy and technology management policies. Troubleshoot application production issues including testing, maintaining, and monitoring incorporated systems and programs and provide key support for Citi's Liquidity and Cash Management Applications. Analyze complex problems and situations and propose critical te