Tech Support Rep Tier 1 Jobs in Emeryville, CA

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Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 12 hours ago

IT Support Escalation Engineer

OpenAI

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On-site in San Francisco, California, USA

Full-time

About the Team As a member of the IT Support team, and our first IT Support Escalation hire, you'll be stepping into a secure, employee-centric, and technologically advanced environment to tackle robust IT Support Escalations. Our priority is to structure our support operations to effectively triage and resolve technical issues reported by our business partners and stakeholders, with the necessary tools and resources to minimize disruption and accelerate productivity. You will act as the primar
Posted 12 hours ago | Updated moments ago

Lead Customer Service Engineer

SAIC

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Remote

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe
Posted 48 days ago | Updated moments ago

Desktop Technician

Kforce Technology Staffing

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On-site in Dublin, California, USA

Contract

RESPONSIBILITIES: Kforce has a well-known client in Dublin, CA that is seeking an experienced Desktop Technician to join their team as soon as possible. We are actively sourcing for this role if you are interested apply today. Day to day responsibilities: * Upgrading from Windows 10 to Windows 11 * Desktop Support Team * Maintaining support for existing issues/tickets * Handling all support issues and/or handling all existing tickets/deployments/etc. * Working through issues * Documentation * P
Posted 8 days ago | Updated moments ago

Telecommunications Engineer, Shoreside Systems

The Walt Disney Company

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Remote

Full-time

"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s
Posted 27 days ago | Updated moments ago

ITAM Solutions Architect

SHI International Corporation

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Remote

Full-time

Job Summary The IT Asset Management (ITAM) Solutions Architect's role is to work with SHI's customers to design ITAM solutions to assist them in understanding and managing their Software and Hardware Environment . The position will be customer facing to lead , influence, and guide SHI customers in their ITAM journey with the aim to maximise the ad o ption of ITAM services by SHI customers . Additionally, the ITAM Solutions Architect will interface with the Product Management team in the develop
Posted 1 day ago | Updated moments ago

Technical Support Agent

MatchPoint Solutions

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On-site in Pleasanton, California, USA

Contract

Technical Support Agent Tier 1-4 (Tier levels are depending on skills and experience) Location: Pleasanton, CA On-site only, remote is not available MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India.
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Posted 60+ days ago | Updated moments ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 8 days ago

Senior Media Engineer

The Walt Disney Company

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Remote

Full-time

Overview Disney Entertainment & ESPN Technology (DEE) is to delight consumers worldwide with the news, entertainment, and sports content they want most, with more choice, personalization, and convenience than ever before. Comprised of Disney's international media businesses and the Company's streaming and linear services, the DEE Engineering Services segment aligns technology, content, and distribution platforms to expand the Company's global footprint to deliver world-class, personalized ente
Posted 60+ days ago | Updated moments ago

Sr. Client Partner Tier1(NEP)

Capgemini Engineering

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Hybrid in San Francisco, California, USA

Full-time

Who We Are About Capgemini Engineering World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across
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Posted 53 days ago | Updated 4 days ago

SecOps Lead- Remote

Dunhill Professional Search

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Remote

Full-time

This is a great remote job opportunity to support the Department of Justice! Will need to obtain a Public Trust for the position. Job Description: Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languag
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Posted 21 days ago | Updated 8 hours ago

Threat Hunter

ShorePoint, Inc

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Remote

Full-time

Who we are: ShorePoint is a fast-growing, industry recognized, and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a work hard, play hard mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an env
Posted 21 hours ago

Junior Security Analyst

Beacon Systems, Inc

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Remote

Contract

JOB DUTIES: Information Security Analysts are the backbone of the Security Operations Center (SOC), providing crucial support to enterprise-level customers. Tier-1 Security Analysts with at least one year of experience in security or technical troubleshooting roles, such as help desk, handle various tasks across various platforms. They play a pivotal role in the Security Incident and Event Management (SIEM) workflow, serving as the 24x7 "eyes on glass" who monitor alerts and escalate incidents a
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Posted 4 days ago

Tableau Developer

Amick Brown

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Remote

Contract

Amick Brown is seeking an experienced Data Informatics Analyst for our direct client. Location: Remote Duration: 7 Months Estimated pay range: $52 - 65 hour per client contract and candidate skills, experience and work location. Job Description This position requires to understand the requirement end to end and create dashboards that meet all the expectations and are scalable for any future modifications. Primary responsibility includes : Identify new requirements.Define security and data model
Posted 8 days ago

AWS Cloud Infrastructure and DevOps Technical SME

CLIECON SOLUTIONS

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Remote

Contract

Cliecon Solutions Inc, (head quartered in central NJ ) is one of the fastest growing and a leading consulting and management firm with 12 years of experience in Staff Augmentation. We handle complete recruiting cycle for fortune 500 clients, major implementing partners and tier -1 vendors. We specialized in recruiting for Application development, Big data, Databases, Infrastructure, Cloud, Mobile and ERP based solutions projects.Position - Full time Preferred / Contractor Location - Preference
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Posted 4 days ago | Updated 6 hours ago

Scientific Production Analyst

H & R Computer Consulting Services

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Remote

Full-time

Job Title: Scientific Production Analyst Location: College Park, MD/Remote Clearance: Public Trust Eligible Job Description: IBSS is seeking a highly skilled and motivated full-time Senior Production Analyst to support a High Performance Computing (HPC) suite for a federal science agency. This role involves providing specialized services on our client's high-performance scientific computer platforms. The primary responsibilities include running numerical models which include atmospheric models,
Posted 7 days ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 18 hours ago

SOC Security Analyst

DFND Security

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Remote

Full-time

We are looking for a Tier 1/2 Security Analyst for a contract to hire position based out of Connecticut. Expected to be a 6 month contract to hire and work from home with occasional trips to the office. Monitoring and providing ServiceNow ticket response for security group. Other duties includes incident response activities, when necessary, in coordination with our Incident Response Plan (IRP). Other IT security responsibilities include, Web Content Filtering, Microsoft Defender ATP, Carbon Blac
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Posted 60+ days ago | Updated 11 days ago

IT - Senior Android Developer

BuzzClan LLC

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Remote

Full-time

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Job Title: Sr. Android Developer Job Location: Remote Job Duration: 12 Months Job Description: The Senior Android Developer serves as a one of the native scrum team to develo