Title: Technical Support Manager Location: Tempe, AZ Type: Perm/full-time, hybrid-remote The Technical Support Manager is responsible for managing support agents, ensuring that current processes are followed, designing, and implementing improved support processes, scheduling coverage for the helpdesk, and ensuring clients are receiving the best possible service. The Technical Support Manager reports to the Vice President of Operations and has great growth potential. Your role: Manage and direct
Our growing Customer Experience Team is looking for a Manager, Technical Support! You will be responsible for leading a small team of Technical Support Analysts, providing service-related operations for our organization. What Youll Do Hire, lead, and mentor a team of Technical Support Analysts within designated product offering(s)Field and handle escalations from our customersAssign problems/tasks to individual Technical Support AnalystsRegularly review open tickets for quality control and remed
We are currently searching for a IT Support/Service Desk Manager for our customer in North Denver area. Description: Our Customer is seeking an Information Technology Service Desk Manager responsible for the strategy execution, supervision, management, maintenance and coordination of the IT Service Desk resources to ensure the business-centric timely delivery of a superior customer service experience handling digital workplace-related incident resolution and request fulfillment to end users com
Our direct client is looking for a Technical Support for a 100% onsite long term contract in Atlanta, GA. Note: There are 7 health center locations in Fulton County that may need visiting. Fulton County Board of Health (FCBH) will pay mileage. This will not be a remote position. Job Description: - Under general supervision, installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Admin Level II Responsibilities and Du
job summary: The Technical Support Specialist will provide Level 1 and 2 IT support to end users. Support desktops, laptops, displays, chrome books, win books, printers, mobile devices, iPads, Support Active Directory and Google Workplace Support Microsoft Windows, Microsoft Office, One Drive, SharePoint, Teams, Zoom, Google Meet, Google Drive, VPN Access, MAC OS, iOS, Chrome OS Provide Remote Support using Remote Desktop Tools Image and Deploy Devices location: Upper Darby, Pennsylvania job t
job summary: What will you be responsible for: - Detection of cyber security events & incidents in real time through centralized monitoring - Analyze cyber security events from multiple sources ( SIEM, IP/DS, EDR, AV, Firewalls etc). - Complete status and dynamic malware analysis - Leading the response to cyber security incidents in conjunction with leads analysts - Communicate incident status to lead analysts and managers - Respond and contain cyber security incidents and identify eradic
Details: Direct Hire/Permanent 100% Onsite in Mira Mesa Requires 3-5 years of Technical Support, Product Support, or other service-related experience, preferably oriented toward electronic, pneumatic, and electromechanical instrumentation Pay: up to $27/hr Job Summary: Primarily provide technical support on operational and/or maintenance aspects, with secondary efforts on in-house repairs and training for customers, for all our products, by diagnosing mechanical, hardware, software and syste
Technical (Help Desk) Support Analyst to join its IT team. Long term contract position 6 to 12 months to start at $25 per hour is the hourly pay The Technical Support Analyst will be responsible for deploying, implementing, troubleshooting, and maintaining desktop and laptop systems. If you are a self-motivated, career-minded experienced and proven IT professional seeking an exciting growth opportunity, please submit your name for further consideration. Core Responsibilities: Support all PC wor
Job Title: IT Technical Support Analyst Location: Redlands, CA Duration: 3+ months (Extension Possible) Shift Timings: 8 AM to 5 PM PST - Monday to Friday Skills & Experience Needed: Minimum of 4 years of full-time work experience in Information Technology, or related field. 3+ years of experience with providing IT Desktop Support 3+ years of experience installing software applications and performing hardware upgrades on desktop computers within a business environment as well as server infrast
System Administrator Dept. of Veterans Affairs IT Operations and Transformation Support Services As an onsite Systems Administrator on this project, you will be supporting the Department of Veterans Affairs. You will analyze problem areas and opportunities for improvement in this mission-critical network. This position is located onsite at the Veterans' Administration facilities including Medical Centers with daytime hours and potential for weekend hours. **This role will require willingness t
Details: Direct Hire/Permanent 100% Onsite in Mira Mesa Requires 3-5 years of Technical Support, Product Support, or other service-related experience, preferably oriented toward electronic, pneumatic, and electromechanical instrumentation Pay: up to $27/hr Job Summary: Primarily provide technical support on operational and/or maintenance aspects, with secondary efforts on in-house repairs and training for customers, for all our products, by diagnosing mechanical, hardware, software and system
About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to e
Immediate need for a talented IT Technical Support Specialist .This is a 12+ months Contract to hire opportunity with long-term potential and is located in Charlotte, NC(Onsite).Please review the job description below and contact me ASAP if you are interested. Job ID: 23-50127 Pay Range: $27 - $31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This is an o
Mechanical/ Electrical Technical Support BCforward is currently seeking a highly motivated Insert Job for an opportunity in Insert Location! Position Title: [Mechanical/ Electrical Technical Support] Location: [Troy, MI] Anticipated Start Date: [ASAP] Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: [06+ Month Contract to Hire] Job Type: [CONTRACT/TEMP TO HIRE/PERM], [REMOTE/HYBRID/ON-SITE]
Desktop Support Engineer / Level 2 Cambridge, MA | Lexington, MA Full Time / CDW W2 Employee CDW has an excellent opportunity for a Technical Support Analyst in Boston, MA!In this role, you will support a multi-location organization with day-to-day end user support challenges.Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team. Required expertise includes: 5 years of Technical Support / Help Desk / Desktop Suppo
Description: TEKsystems is partnering with a local client in La Crosse in the search for an onsite Technical Support Specialist. This person will intake, troubleshoot, and resolve hardware and software for internal users. Duties & Responsibilities: Receive, troubleshoot, and respond to Help Desk requests via phone calls or e-mails in a 24/7 environment Set up and maintain hardware and software, including computers, printers, copiers, faxes, scanners, and projectors Educate end-users on how to
Job Title : Technical Support AnalystDuration : 6+ Months of ContractLocation : Staunton, VA (Hybrid)Interview :Face To FaceJob Description: Position will primary focus working with field staff with new technology and support of devices.Answer phone calls and email requests for assistance.Monitor Help Desk queues and assist with clean-up of aging help desk tickets.Extensive skill in the use of Microsoft Desktop products including but not limited to: Windows, SharePoint, MS Office Suite and MS Te
Our client is looking for a PC technician to help reimage their new DELL hardware. Must have some professional experience to be considered. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, a
As a SaaS Technical Support Engineer, you will be responsible for Tier I & II customer support for our clients' AI driven software solution products. This is a full-time, permanent, and fully onsite position in Palo Alto, CA. Target Salary Range is 90k - 130k + benefits and stock options. This is a customer-focused position; we are looking for candidates with a strong customer service ethic and passion for helping people. The ideal candidate will have previous software support and debugging exp
Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte
