Technical Support Jobs in Boston, MA

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Technical Support Engineer

Motion Recruitment Partners, LLC

On-site in Boston, Massachusetts, USA

Full-time

Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product. Qualifications: Bachelor's degree in computer

Technical Support Engineer - Boston/ NYC

Postman, Inc.

On-site in Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w

Senior Technical Support Engineer

Motion Recruitment Partners, LLC

On-site in Boston, Massachusetts, USA

Full-time

We are seeking a Senior Technical Support Engineer with expertise in Linux systems and file transfer technologies to join our dynamic team. As a Senior Technical Support Engineer, you will be responsible for providing exceptional technical support to our clients, troubleshooting complex issues, and delivering timely solutions. Responsibilities: Provide advanced technical support to customers via phone, email, and ticketing system. Diagnose and resolve technical issues related to Linux operating

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr

Technical Support Engineer

APN Consulting Inc

Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or

Technical Support Rep

Robert Half

Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Specialist Global Technical Support

CIENA Corporation

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a

Senior Technical Support Engineer

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

PeopleSoft Technical Support Engineer

Cygtec Inc

Remote

Contract

# Contract Opportunity with our Direct Client(State Project) Need on our W2 Role : CL - PeopleSoft Technical Support Engineer Consultant Location : Remote (Clemson - 118 Ravenel Center Place SC) Duration: 18-36 Months Experience : 6+ years NOTE : Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile. Daily Duties/Responsibilities: Programming: Serves as analyst on moderately complex critical or auxiliary systems. Designs, c

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Technical Consultant - Child Support

CSG

Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab

AV Operations Specialist

Calsoft Labs

On-site in Cambridge, Massachusetts, USA

Contract

AV Operations Specialist Cambridge, MA 02138 ONSITE 03+ Months Contract with possible extension Note: Work Schedule: 35 hours/week ? 8am 4pm, M-F Location: the position is 100% onsiteDuration: 3 months - Is there potential for extension or conversion? ? this position is backfilling a vacancy; depending on the length of the job search, there may be potential to extend, subject to HUCTW approval.Top 3 technical or soft skills you d like to see that will lead you to request an interview: We want t

AV Support Tech

TEKsystems c/o Allegis Group

On-site in Norwood, Massachusetts, USA

Full-time

Description: The Audio Visual Technician is responsible for the setup and operation of audio and visual equipment for a variety of events and venues. The AV Tech role, requires excellent customer service skills, an understanding of audio and visual systems, and the ability to troubleshoot any technical issues that may arise. Skills: Audiovisual, Audio, Video conferencing, Cabling, Video, Install, Support, Installation, Troubleshooting, Cable installation, Technical support, Cable, Customer servi

IT Help Desk Technician

TEKsystems c/o Allegis Group

On-site in Boston, Massachusetts, USA

Full-time

Top Skills' Details 1. Experience working with AD 2. Experience working with O365 3. Experience with remote trouble shooting 4. Great Customer facing skills Description: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects Provides analysis and resolution of computer problems and issues. Guides end users through diag