Technical support Jobs in Dallas, TX

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Level 1-3 Technical Support - Law Firm

JMS Technical Solutions

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On-site in Dallas, Texas, USA

Full-time

We are seeking an experienced IT Support Specialist to provide comprehensive technical assistance and support to our clients. The ideal candidate will possess advanced proficiency in a wide range of technologies, including Microsoft Operating Systems, Microsoft Office Suite, Service Now, remote access architectures (such as Citrix and VPN), mobile technologies (iOS, iPad OS), networking technologies, and document management systems (iManage/Work 10). The candidate should also have a strong under
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Posted 18 days ago

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide Tier 2 Integration Support for 4G and 5G technologies. Role and Responsibilities Duties: Provide Tier 2 Integration Support for 4G and 5G technologies. Provide frequent Alarm Monitoring Activity Report for new deployments. Provide expert technical engineering support to the C & I Team during maintenance window (MW) of actual Migration and deployment. Provide effective technical guidance to the Deployment team to resolve issues by providing back-office engineering supp
Posted 21 days ago | Updated 4 hours ago

Professional III, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Role and Responsibilities Duties: Provide Subject matter expertise on Samsung vRAN solution to customer's engineering teams. Lead the support teams in troubleshooting commercial Radio network configuration and KPI related call processing issues, propose workarounds, and work with R&D teams to provide the Root Cause Analysis (RCA). Lead and drive the resolution of high severity issues and
Posted 21 days ago | Updated 4 hours ago

Professional II, Network System Technical Support (mult.)

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Role and Responsibilities Duties: Provide and design Samsung vRAN (virtual) solutions for customer engineering teams. Support in resolution of operational issues and high severity issues to meet Service Level Agreement (SLA) requirements. Drive engineering support teams to troubleshoot commercial wireless Radio network configuration, propose workarounds, and work with R&D to provide Root Cause
Posted 21 days ago | Updated 4 hours ago

Professional I, Network Systems Technical Support

Samsung Electronics America

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On-site in Plano, Texas, USA

Full-time

Position Summary Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Role and Responsibilities Provide proactive, in-depth ticket analysis for quality and content, providing regular feedback to management and peers. Ensure the latest ticket status is provided to the customers. Call quality sampling and suggestions for agent improvement. Continually analyze and improve existing support processes to improve resolution time and c
Posted 28 days ago | Updated 4 hours ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
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Posted 14 days ago | Updated moments ago

Technical Support Service Desk

InfiCare Technologies

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On-site in Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging
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Posted 60+ days ago | Updated moments ago

Support Engineer - Technical Lead

STAND 8

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On-site in Dallas, Texas, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking an exceptional Support Engineer Technical Lead to join our Information Technology team. As a Support Engineer Technical Lead, you will play a key role in providing technical support for our active trading environment. This hands-on position involve
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Posted 5 days ago | Updated moments ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 5 days ago

Technical Support Engineer

APN Consulting Inc

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Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or
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Posted 10 days ago | Updated 10 days ago

Technical Support Rep

Robert Half

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Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are
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Posted 5 days ago | Updated 4 hours ago

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

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Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te
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Posted 6 days ago

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

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Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
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Posted 27 days ago

Specialist Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
Posted 6 days ago | Updated 3 hours ago

Senior Technical Support Engineer

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated 3 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 6 days ago | Updated 1 hour ago

PeopleSoft Technical Support Engineer

Cygtec Inc

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Remote

Contract

# Contract Opportunity with our Direct Client(State Project) Need on our W2 Role : CL - PeopleSoft Technical Support Engineer Consultant Location : Remote (Clemson - 118 Ravenel Center Place SC) Duration: 18-36 Months Experience : 6+ years NOTE : Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile. Daily Duties/Responsibilities: Programming: Serves as analyst on moderately complex critical or auxiliary systems. Designs, c
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Posted 3 days ago

Peoplesoft Technical Support Engineer (Peopletools/App Designer/Peoplecode/SQR/Data Mover/Security Setup/PS Test Framework/Oracle SQLv/PS Reporting Tools/Query/BI Publisher/nVision: PS Fin: Purchasing/Billing/AP/GL/Committment Control): 12+ Months REMOTE Project/Occasional Onsite Meetings at Clemson SC: $ 93/hr W2

Beechwood Computing Ltd

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Remote

Contract

This project is REMOTE. However occasional onsite visits at Clemson or Columbia, SC may be required. SCOPE OF THE PROJECT: Backfill support of Client's highly complex PeopleSoft Financial Management system, related web applications, and reporting. DAILY DUTIES / RESPONSIBILITIES: Programming: Serves as analyst on moderately complex critical or auxiliary systems. Designs, codes, tests, documents, implements, and troubleshoots moderately complex programs, program modifications, or applications ba
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Posted 2 days ago

Technical Consultant - Child Support

CSG

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Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab
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Posted 55 days ago | Updated 21 days ago

Executive Support - IT

HCLTech

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On-site in Dallas, Texas, USA

Full-time

The Executive IT Support Specialist is primarily responsible for providing White Glove Tier 3 support to Executive (VP to C-Suite) end-users. Tasks will include tracking, troubleshooting, and resolving end-user computer issues, as well as proactive monitoring and support. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess deep technical knowledge in the required fields, as well as exceptional interpersonal skills. Key Responsibi
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Posted 6 days ago