Technical support Jobs in Massachusetts

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Strategic Account Support Engineer

Formlabs

Somerville, Massachusetts, USA

Full-time

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. We're seeking an experienced Strategic Account Support Engineer to join our high-performing Customer Service team. In this role, you'll act as the dedicated technical support lead for a portfolio of high-value customers. Your mission is to build lasting relationships, resolve issues e

Sr. Field Applications Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-08-2025 Job Posting End Date 08-31-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraord

Senior Analyst - IT Support

Marsh & McLennan Companies

Little Rock, Arkansas, USA

Full-time

Company: Marsh Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to colleagu

Senior Analyst - IT Support

Marsh & McLennan Companies

Nashville, Tennessee, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

Senior Analyst - IT Support

Marsh & McLennan Companies

Birmingham, England, United Kingdom

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

Senior Analyst - IT Support

Marsh & McLennan Companies

Houston, Texas, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

IT Analyst

HCM Staffing and Consulting

Boston, Massachusetts, USA

Contract

The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper solution to an issue, sets up for quality assu

Ramco ERP Functional Business Analyst

Resource 1

Remote

Full-time

Resource 1 is seeking a skilled and experienced Ramco Application Business Analyst for a 6-month contract-for-hire position. Our client has offices in Dallas, TX; Lafayette, LA; and Phoenix, AZ and candidates will be expected to work onsite if local to one of those three locations. If not, a remote arrangement can be considered. The Ramco BA will be responsible for analyzing, designing, and implementing Ramco ERP solutions. You will work closely with the business users, project managers, develop

Information Systems Technician I

Russell, Tobin & Associates

Hopkinton, Massachusetts, USA

Contract

Job Title: Information Systems Technician I Part time only for 2 days (onsite) - 16 hrs a week. Pay range $20 - $26/hr on w2 (depends on exp) Location - Hopkinton MA Duties: Assists in the installation, implementation, and upgrades of internal systems. May maintain a tracking system for usage evaluation. Maintains an inventory of all equipment, hardware, software and supplies. Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners. May be inte

Technology Governance Controls Documentation Specialist (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position will foster teamwork and collaboration in the deliver y of technology governance documents through strong organizatio n, facilitation and analysi s skills . Serves as a technical expert on documentation management system s and tools . Assesses business requirements , implements appropriate specifications (timelines/schedules) , monitor s adherence to deadlines and the overall efficiency

Technology Governance Controls Documentation Specialist (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position will foster teamwork and collaboration in the deliver y of technology governance documents through strong organizatio n, facilitation and analysi s skills . Serves as a technical expert on documentation management system s and tools . Assesses business requirements , implements appropriate specifications (timelines/schedules) , monitor s adherence to deadlines and the overall efficiency

Systems Engineer II

Centene Corporation

Florida, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Designs, analyzes, develops, modifies, installs, tests and maintains systems software and hardware and provide automated solutions to maintain those environments. Assists with v

Staff Software Engineer, CSP Core Service Experience (GenAI)

Airbnb

Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support Platform (CSP) is a key driver in enabling Airbnb's core business. Community Support Engi

Care engineer for security products

Katalyst Healthcares and Lifesciences

Remote or New Jersey, USA

Full-time

Responsibilities: Customer case handling - End customers and as well as Internal Customers. Provides support, leadership and guidance during Customer escalations and emergencies, keeping customer Service Level Agreements (SLAs) in mind. nalyses and finds root causes of product issues, by understanding logs, metrics, pcap files and customer scenarios. Works on installing, reproducing and fixing product issues. Engages and co-ordinates with the R&D Product team (SMEs) to come up with solutions. Co

West/Central Region Support Engineer - Patient Care Infrastructure

GE Healthcare

Remote

Full-time

Job Description Summary Enable Precision Care by providing USCAN Region-based (West/Central United States) technical advisory support to GE HealthCare Field Engineers. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Descrip

South Region Support Engineer - Patient Care Infrastructure

GE Healthcare

Remote

Full-time

Job Description Summary Enable Precision Care by providing USCAN Region-based (South United States) technical advisory support to GE HealthCare Field Engineers. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description R

Northeast Region Support Engineer - Patient Care Infrastructure

GE Healthcare

Remote

Full-time

Job Description Summary Enable Precision Care by providing USCAN Region-based (Northeast United States) technical advisory support to GE HealthCare Field Engineers. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Descriptio

Service Desk Technician

TEKsystems

Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Lead Engineer, Quality Validation

Katalyst Healthcares and Lifesciences

Andover, Massachusetts, USA

Full-time

Job Description: The contract Lead Engineer, Quality Validation will be responsible for providing quality and technical support for qualification and validation activities related to laboratory instruments, temperature control units and LFH/BSC units for internal customers. The individual will support and facilitate the review and approval of qualification/validation documentation for all stages of the equipment life cycle qualification process. Responsibilities: Provide quality oversight of Bl

Dynamics CRM Developer

Robert Half

Remote or Bridgeview, Illinois, USA

Contract

Description We are looking for an experienced Dynamics CRM Developer to join our team on a long-term contract basis in Bridgeview, Illinois. In this role, you will focus on creating and customizing software solutions to support business operations, ensuring seamless integrations and efficient workflows. Your expertise in client-side scripting, API development, and CRM platforms will be instrumental in driving success for our organization. Responsibilities: Develop and maintain ERP and CRM syste