Technical Support Analyst Jobs in 20147

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Sr. Technical Support Analyst

John Hopkins University

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On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp
Posted 60+ days ago | Updated 19 days ago

Senior Technical Support Analyst

Deltek Systems, Inc.

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Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
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Posted 24 days ago

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Maximus, Inc.

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On-site in Bethesda, Maryland, USA

Full-time

Description & Requirements This role involves providing comprehensive technical support for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE), focusing on ICD 702 mission requirements. -This position is a limited assignment with opportunity for a longer-term assignment- Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS281, P4, Band 7 Key Responsibilities: - Analyze client content and systems using advanced data analysis te
Posted 26 days ago | Updated 3 hours ago

Technical Support Engineer

ConsultNet, LLC

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On-site in Rockville, Maryland, USA

Full-time

Technical Support Engineer Anywhere, US (100% Remote) Contract Job Description: Our client is seeking an experienced Technical Support Engineer with outstanding expertise in Jira and Confluence . The Support Engineer will be responsible for providing exceptional support to our users, addressing queries ranging from project configuration changes and user access request(s), to the creation of new projects/project initiatives. This role requires a deep understanding of Jira and Confluence, as we
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Posted 4 days ago | Updated 6 hours ago

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ

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On-site in Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all
Posted 6 days ago | Updated moments ago

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ US

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On-site in Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields a
Posted 6 days ago | Updated moments ago

Technical Services Analyst

SAIC

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On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2402354 Location: CHANTILLY, VA, US Date Posted: 2024-04-02 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who
Posted 60+ days ago | Updated 4 hours ago

Technical Support Specialist

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2405215 Location: WASHINGTON, DC, US Date Posted: 2024-04-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FA
Posted 5 days ago | Updated 4 hours ago

Technical Support Specialist

Node.Digital

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On-site in Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and
Posted 17 days ago

IT Mart - Technical Support Specialist

Alpha Omega Integration LLC

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On-site in Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 10 days ago | Updated 3 hours ago

Technical Support Tier 1 & 2

Dynamic Computing Services Corporation

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Hybrid in Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support Tier 1 & 2 for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is
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Posted 18 days ago

Tier 2 Desktop Support Analyst

IT Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i
Posted 3 hours ago

Customer Support Analyst

SAIC

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On-site in Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I
Posted 20 days ago | Updated 4 hours ago

Customer Support Analyst

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi
Posted 20 days ago | Updated 4 hours ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 16 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 16 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio
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Posted 16 hours ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 3 days ago | Updated 18 hours ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 4 days ago | Updated 18 hours ago

Technology Support Analyst II (Mon-Fri, 9:30am-6pm ET)

Kirkland & Ellis LLP

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On-site in Washington, District of Columbia, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage
Posted 26 days ago | Updated 3 hours ago