Technical Support Analyst Jobs in Austin, TX

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Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 1 day ago

Senior Technical Support Analyst

Deltek Systems, Inc.

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Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
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Posted 28 days ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 2 days ago | Updated 8 hours ago

IT Support Analyst

TEKsystems c/o Allegis Group

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On-site in Austin, Texas, USA

Full-time

Required Skills: Desktop Support experience (1+ years)Technical troubleshooting skills relating to IT hardware and software supportOffice 365 (using it, troubleshooting issues, outlook integration, restarting and refreshing)Knowledge of Dell devices (Most of the IT laptops are Dell)Customer Service MindsetThe ability to communicate professionally in written and verbal formAbility to work on-site 5 days a week at multiple locations across the Austin metroplex (you will not travel daily - one site
Posted 3 days ago | Updated 9 hours ago

Product Support Analyst

Celer Soft LLC

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On-site in Austin, Texas, USA

Full-time, Part-time, Contract, Third Party

JOB TITLE :Product Support Analyst LOCATION :Austin, TX 78751 OTHER SPECIAL REQUIREMENTS Candidates must be within the State of Texas. Out of State candidates will not be considered. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst commo
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Posted 10 days ago | Updated moments ago

Product Support Analyst

ArnAmy, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
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Posted 7 days ago

Helpdesk Support Analyst

Genius Road, LLC

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Hybrid in Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree
Posted moments ago | Updated moments ago

Technical Analyst - Speech & Text Analytics

AVA Consulting

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Remote

Contract

AVA Consulting is seeking a Developer (Specialty) II/ Speech & Text Analytics Location: Austin, TX (Preferred) and Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Job Description and Responsibilities: Gather and define requirements/solutions for Speech & Text Analytics solutionsInteract with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions.P
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Posted 3 days ago | Updated 7 hours ago

Data Analyst (Technical) with Learning and Development Experience

Tekfortune Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

Description: A Setup and attend meetings and respond to emails (Daily): Work with stakeholders to implement scalable data tables, analytics and reporting capabilities to support gTech leadership and operational decision making; B. Design. develop and build metrics Dashboard: Measure gTech Global Learning and Development performance and ongoing learner activity; C. Meet with key stakeholders and create data discovery document: Complete data discovery and deep dives to identify and present insight
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Posted 29 days ago

Technical Support Engineer

APN Consulting Inc

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Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or
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Posted 7 days ago | Updated 7 days ago

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

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Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
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Posted 24 days ago

Technical Support Rep

Robert Half

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Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are
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Posted 1 day ago | Updated 9 hours ago

Technical Product Support Specialist (REMOTE)

Perplexity AI

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Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i
Posted 8 days ago | Updated 9 hours ago

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

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Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
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Posted 28 days ago

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

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Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te
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Posted 3 days ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans
Posted 14 days ago | Updated 2 hours ago

Specialist Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
Posted 3 days ago | Updated 9 hours ago

Executive Support Analyst

The Walt Disney Company

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Remote

Full-time

The Enterprise Technology mission is simple, "We Connect, Empower and Protect the Disney magic." The End-User and Technical Operations organization within Enterprise Technology is responsible for monitoring and managing the end-to-end delivery and support of enterprise technology services across The Walt Disney Company and its' business segments. This organization is responsible for ensuring adherence to defined service levels and completion of approved work. Conduct service improvement initiati
Posted 1 day ago | Updated 9 hours ago

Remote IT Support Analyst/Coordinator

Software Guidance & Assistance

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Remote

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Support Analyst/Coordinator for a CONTRACT assignment with one of our premier Healthcare Services clients in Jacksonville, FL. This role will be remote. Required Skills: 0-2 Years experience Bachelor's Degree in IT, Business, or CyberSecurity Must have excellent communication skills with the ability to speak in groups on meetings/calls Coordination of activities (vendor meetings/calls, member contact) Some light Tech/A
Posted 14 days ago | Updated 10 hours ago

Senior Technical Support Engineer

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 hours ago