Technical Support Analyst Jobs in Washington, DC

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Sr. Technical Support Analyst

John Hopkins University

On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Leidos

On-site in Bethesda, Maryland, USA

Full-time

Description This position supports the full range of technical activities required for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE) to appropriately service ICD 702 mission requirements. Position is a temporary 8 month assignment. Job Description:Analyze client content and/or systems using data analysis and data mapping techniques.Analyze content and data sources to discover the core components and relationships for a technical security vulnerabil

Technical Support Lead

NuAxis LLC

On-site in Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Leidos

On-site in Bethesda, Maryland, USA

Full-time

Description This position supports the full range of technical activities required for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE) to appropriately service ICD 702 mission requirements. Job Description:Analyze client content and/or systems using data analysis and data mapping techniques.Analyze content and data sources to discover the core components and relationships for a technical security vulnerability.Understand, review, analyze and evaluate

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi

Sr. Application Support Analyst - Revenue Management

Marriott International

Remote

Full-time

Job Number 24053690 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Analyst acts as a support subject matter expert identifying and participating in activities or projects related to the platform and support workflows. Setting the standard this individual promotes a continuous improvement mindset. Work

Technical Support Specialist

Kforce Technology Staffing

On-site in Sterling, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Sterling, VA that is hiring a Technical Support Specialist. In this role, you will perform a wide variety of technical tasks in support of operations, production, and test environments. Responsibilities: * Technical Support Specialist will support and provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems * Provides support for the escalation and communication of status to agency management and i

IT Technical Support

AstraZeneca

On-site in Gaithersburg, Maryland, USA

Full-time

Introduction to Role: Are you ready to provide technology assistance to impact patients and ultimately save lives? As an IT Technical Support representative at AstraZeneca, you will be responsible for the end user experience and delivery of end user IT services. This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. You will be accountable for ensuring the 'effective deliver

Technical Support Specialist

Node.Digital

On-site in Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and

Technology Support Analyst II (Mon-Fri, 9:30am-6pm ET)

Kirkland & Ellis LLP

On-site in Washington, District of Columbia, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

Business Systems Analyst / Technical Analyst --- Remote & Onsite 1 Day a week --- LOCALS ONLY

Zillion Technologies

Hybrid in Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 Technical Business Analyst $$ BEST RATES AVAIALBLE $$ Duration: Long Term Ongoing Project with NO end Date Direct Banking Client Hybrid Role - 1 Day a week Onsite - Vienna, VA // 4 Days Fully Remote Top 3 Must-Have Skills: Experience analyzing multi-tier applications Experience specifying systems requirements Experience mapping/do

Senior Telecommunication Technical Analyst/Mission Manager

Leidos

On-site in Annapolis Junction, Maryland, USA

Full-time

Description Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead! You will enjoy great benefits such as generous Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support and more! If this sounds like the kind of place where you can thrive, keep reading! The Leidos Intelligence Group has a career opportunity for a Senior Telecommunication Technical Analyst/Mission Manager in

Customer Support Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for

Customer Support Analyst

SAIC

On-site in Arlington, Virginia, USA

Full-time

Job ID: 2401107 Location: ARLINGTON, VA, US Date Posted: 2024-01-22 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabili

Technical Services Analyst

SAIC

On-site in Chantilly, Virginia, USA

Full-time

Job ID: 2402354 Location: CHANTILLY, VA, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who

Sr. Desktop Support Analyst

Go2Group Inc.

On-site in Washington, District of Columbia, USA

Full-time

Ready to join a dynamic, #1 worldwide leader, and award-winning technology-driven law firm that's setting the global standard? If you're fueled by energy and passionate about making an impact, seize this opportunity and apply today! Key points: MUST be willing to be 100% onsite in the downtown Washington D.C office.Two shift available, both Mon-Fri, either 8:30am-5pm or 9:30am-6pm EST.Salary range of $80-92k w/ up to12%+ bonus. Join our team as a Desktop Support Analyst II, where you'll play a

Technology Support Analyst

Request Technology, LLC

On-site in Washington, District of Columbia, USA

Full-time

Technology Support Analyst Salary: Starting at $75k Location: Washington, DC On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5+ years of experience in a professional services environment, law firm experience preferable.Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues.Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices. Respo

Tier 2 Support Analyst

TEKsystems c/o Allegis Group

On-site in Silver Spring, Maryland, USA

Full-time

Description: The person hired for the Key Accounts Technical Services Analyst will be responsible for providing timely acknowledgement and support while delivering within defined service level agreements. This position will remote to the location in Silver Spring, MD a few days a month. Primary Responsibilities include but are not limited to the following: Take inbound technical customer support calls for the software solutions, which involves multiple client phone conversations to fully unders