Technical support Jobs

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Principal Technical Support Engineer - Exadata

Oracle Corporation

US

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Sup

Senior Technical Support Analyst - Cloud Supply Chain Management

Oracle Corporation

On-site in Colorado Springs, Colorado, USA

Full-time

Job Description Career Level - IC3 Responsibilities Job Responsibilities: Research, resolve and respond to complex issues across the Application product lines and product boundaries in accordance with current standards. Demonstrate strong follow-through and consistently keep commitments to customers and partners. Ensure that each and every customer is handled with a consummately professional attitude and the highest possible level of service. Take ownership and responsibility for priority cust

Senior Technical Support Analyst - Cloud Supply Chain Management

Oracle Corporation

On-site in Colorado Springs, Colorado, USA

Full-time

Job Description Career Level - IC3 Responsibilities Job Responsibilities: Research, resolve and respond to complex issues across the Application product lines and product boundaries in accordance with current standards.Demonstrate strong follow-through and consistently keep commitments to customers and partners.Ensure that each and every customer is handled with a consummately professional attitude and the highest possible level of service.Take ownership and responsibility for priority custome

Principal Technical Support Engineer - Exadata

Oracle Corporation

US

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Sup

Principal Technical Support Engineer - Exadata

Oracle Corporation

US

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationship

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

On-site in Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp

Senior Technical Support Engineer - HCM Cloud Absence Management and Time and Labor

Oracle Corporation

US

Full-time

Job Description Position Overview: Position is for a Technical Support Professional with a functional background in Human Capital Management and extensive knowledge in Oracle Cloud Payroll. Reports to the Manager of Support. Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The focus of this position is to provide Customer Service on a technical and functional level and to

Bilingual (Japanese) Exadata SME DBA - Principal Technical Support Engineer

Oracle Corporation

US

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and trouble shooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationshi

Technical Support Engineer(Network)

Beacon Systems, Inc

On-site in Jackson, Mississippi, USA

Contract

Position: Network and Technical Support Engineer Location: Jackson MS Contract Term: 36 months Hours / Week: 40 Job Description Scope of Work The following is a range of anticipated tasks to be performed: Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gatewa

Technical Analyst 1-Support

Oracle Corporation

On-site in Lamar, Missouri, USA

Full-time

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a worl

Senior Storage Technical Analyst - Support

Oracle Corporation

US

Full-time

Job Description As a Technical Support Engineer, you will be providing technical support to Oracle Service customers for problem resolution related to their Oracle equipment. This could include: - Providing post-sales, Hardware support or facilitating resolution mediating between Oracle Technical Support teams and the customer in a timely manner as applicable. - When necessary, advancing calls to the appropriate level of support with complete and accurate information. Knowledge of RAID storage

Technical Analyst 3-Support

Oracle Corporation

On-site in Colorado Springs, Colorado, USA

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate within Oracle for customer needs. This involves resolving post-sales technical issues by performing troubleshooting, analysis and debugging within application and infrastructure layers. As a Senior Technical Applications Support Engineer, you will offer strategic technical support to assure the highest level of customer satis

Senior Technical Applications Support Engineer

Oracle Corporation

On-site in Colorado Springs, Colorado, USA

Full-time

Job Description The Fusion SCM Cloud Support Team is expanding to support our rapidly increasing customer base. The team partners with development in supporting new and existing customers. It is a unique opportunity to be part of the future of Oracle Cloud Support and help shape the organization to benefit our customers, employees and the organization overall. Oracle Cloud Support offers you opportunity to work with multiple technologies, innovative cloud applications in a knowledge centric col

Senior Technical Talent Management Support Engineer

Oracle Corporation

US

Full-time

Job Description Fusion HCM Support Team is expanding to support our rapidly increasing customer base. The team partner's with development in supporting early adopters and new customers. It is a unique opportunity to be part of the future of Oracle Support and help shape the organization to benefit our customers, employees and the organization overall. If the notion of being able to define a group from early stages on and shape our collective future is exciting to you, then this is the place to

Database Technical Analyst 4-Support

Oracle Corporation

US

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationship

Principal Technical Analyst, Support Oracle Analytics - OASE

Oracle Corporation

US

Full-time

Job Description PLEASE NOTE THE FOLLOWING BEFORE APPLYING: ship is required-NOTE-there is some weekends, holidays and weeknights required as well as potential to work on site when needed. Preferred locations: Orlando, FL Lehi, UT What you will be doing: As a member of the Oracle Analytics Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs for the following products: OBIEE/OAS, OAC and Fus

Technical Analyst 4-PCA (Private Cloud Appliance) Support

Oracle Corporation

US

Full-time

Job Description Oracle provides a comprehensive and fully integrated stack of cloud applications, platform services and engineered systems. Oracle is hiring expert technical Support staff for its Private Cloud Appliance engineered system, a cost-effective solution for rapid, hybrid cloud deployment, and is the foundation of Oracle Cloud@Customer deployments which is based upon Oracle Linux and Oracle VM technologies. By joining this proven team of virtualization professionals, you will assist

Global Technical Support - Network Management System (NMS)

CIENA Corporation

Mexico City, Mexico City, Mexico

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Scope of Responsibilities Provide system level pre & post-sales support for CIENA's customer base. This includes answering incoming

Global Technical Support - Network Management System (NMS)

CIENA Corporation

Mexico City, Mexico City, Mexico

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Scope of Responsibilities Provide system level pre & post-sales support for CIENA's customer base. This includes answering incoming

End User Technical Support Analyst

22nd Century Technologies, Inc.

On-site in Baton Rouge, Louisiana, USA

Contract

Duration: 12 Months+ extension Interview: In-person/Teams Skills: As an End User Technical Support Analyst, resource will be responsible for: Working with the Active Directory Resources to schedule the migration of the users' desktops from their local network to the enterprise network.Performing the necessary tasks on the users' desktops to ensure a smooth and successful migration, such as installing software, copying data, configuring settings, and testing connectivity.Providing technical suppo