Telephony Analyst Jobs in Atlanta, GA

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Telephony Manager / Hybrid / Smryna, GA

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

A client is looking to bring on a Telephony Manager to join their team. This team screens in 80k calls per week regarding their auto insurance through claims department, sales, and support. This client need someone who can manage their cloud based telephony environment for screening their calls, manage and configure cues. They're looking for someone who has telecom experience and can understand the different nuances of state regulations. This infrastructure team runs rather lean compared to the

Telephony Administrator Engineer

Rose International

Atlanta, Georgia, USA

Full-time

Date Posted: 08/01/2025 Hiring Organization: Rose International Position Number: 486421 Industry: Government/Staffing Job Title: Telephony Administrator Engineer Job Location: Atlanta, GA, USA, 30318 Work Model: Hybrid Work Model Details: This is hybrid job Shift: 8:00 - 5:00 PM Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 5 Min Hourly Rate($): 43.00 Max Hourly Rate($): 45.00 Must Have Skills/Attributes: AWS, CRM, Omni channel, ServiceNow, Telecommunicatio

Telephony & Contact Center Engineer - AWS Connect

Mavensoft Technologies, LLC

Remote

Contract

Job Title: Telephony & Contact Center Engineer - AWS ConnectDuration: 4+ months (W2 contract)Location: Atlanta, GA (Hybrid or fully remote)Work Timing: Hybrid; up to 40 hours per week (must be available for occasional after-hours critical support)Key Skills: Amazon Connect, Calabrio One (WFM, QM, Analytics), Omnichannel Contact Center Platforms, VoIP/SIP, AWS Services (Lambda, CloudWatch, S3), API Integrations, IAM/SSO, CRM Integration, Telephony Troubleshooting, IVR & Call Routing.Job Overview