Telephony Jobs

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Telephony Support Analyst

Apex Systems

•

Coppell, Texas, USA

Full-time

Job#: 2026092 Job Description: If interested in the opportunity below please email a copy of your resume to Position: Telephony Support Analyst Location: Pittsburgh, PA 12 Month Contract with Possible Extension Project Details - Configure, Troubleshoot and Deploy telephonesTravel to office adjacent facilities in Pennsylvania for troubleshooting/issue resolutionProvide remote telephony support for ATI facilities outside PennsylvaniaManage service tickets within ServiceNOWSchedule / escort 3rd
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Posted 14 hours ago | Updated 2 hours ago

Telephony SME

VentureSoft Global

•

New York, New York, USA

Full-time, Third Party

NYPD - Telephony SME Review business and requirements analysis and design documents, provideReview test, Implementation, and cutover plans.Advise operational and technical team membersUnderstand customer requirements, both technical and operationalCollaborate with business partners to manage testing support Start: 7/1/24 , End: 8/30/25 MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered Mandatory or Desired? Skills 12 years of Call Center Cal
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Posted moments ago | Updated moments ago

Sr. Collaboration Analyst / Telephony Analyst

Software Guidance & Assistance

•

Tampa, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Collaboration Analyst / Telephoney Analyst for a contract assignment with one of our premier Utility services clients in Tampa, FL. Responsibilities : Defining Configuration Specifications and Business Analysis Requirements: Collaborate with stakeholders to understand collaboration technology needs. Define configuration specifications collaboration systems. Gather business analysis requirements to align solutions with organi
Posted 5 days ago | Updated moments ago

Avaya PBX Telephony Voice Analyst

Indotronix International Corp

•

Tampa, Florida, USA

Contract

Avaya Telephony Voice Engineer / Analyst: Note: Onsite Hybrid 2 days a week. Must be authorized and willing to work on W2. Administration and support experience with Avaya Communication Manager .Experience with Voicemail Platforms including Avaya Aura Messaging, Call Pilot, and/or Audix required. Administration and support experience with SIP protocol highly preferred. Knowledge of VoIP implementation and support including IP Phone/trunks and IP networking highly preferred.
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Posted 15 days ago | Updated 6 days ago

Telephony Data Manager

ASSYST

•

Rockville, Maryland, USA

Contract

ASSYST is seeking a dedicated and meticulous Data Manager to support our client's Cloud Telephony Project, specifically focusing on integrating and migrating staff to the Microsoft Teams and Avaya telephony solutions. This role is pivotal in ensuring accurate, organized and timely management of user and telephone extension data to support department migrations and other related data needs. The successful candidate will be the cornerstone for collecting, validating and managing departmental-level
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Posted 28 days ago

Telephony / Unified Communications Business Consultant

Apex Systems

•

Milwaukee, Wisconsin, USA

Full-time

Job#: 2002598 Job Description: Our great client in Milwaukee, WI has an immediate opening for a Telephony/ Unified Communications Business Consultant. If you are interested please apply with resume to . Job description: As a UC Business Consultant, you'll be called upon to think strategically. You'll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on supporting business p
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Posted 60+ days ago | Updated 2 hours ago

Telephony Lead

Mastech Digital

•

Corona, California, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Telephony Lead for our client in the Healthcare domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Duration: 12 Months Contract Location: Corona, CA Role: Telephony Lead Primary Skills: Busines
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Posted 41 days ago | Updated 5 hours ago

Telephony Systems Administrator

New York Life Insurance Company

•

Tampa, Florida, USA

Full-time

Location Designation: Hybrid - 3 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual a
Posted 34 days ago | Updated 1 hour ago

Director - Principal Engineer - Salesforce-AWS-Telephony Orchestration

Pfizer

•

New York, New York, USA

Full-time

Why Patients Need You Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. About The Team The vision for Pfizer's Digital function is a more integrated and coordinated healthcare
Posted 27 days ago | Updated 11 hours ago

Network Manager For Infrastructure & Telephony | 100% Remote | NO C2C

TEKsystems c/o Allegis Group

•

Remote or Denver, Colorado, USA

Full-time

Description: The role of the Network Manager for Infrastructure & Telephony, is to lead the team of network and voice engineers who manage and maintain the organization's TCP/IP network infrastructure, wide-area networks (WAN e.g. MPLS), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity. This role also manages the bank's voice platform and call centers. This individual collaborates closely with their peer IT team managers in Infrastructure and Information Security. An efficient
Posted 4 days ago | Updated 10 hours ago

Network Manager For Infrastructure & Telephony | Remote In 8 States | NO C2C

TEKsystems c/o Allegis Group

•

Remote or Phoenix, Arizona, USA

Full-time

Description: The role of the Network Manager for Infrastructure & Telephony, is to lead the team of network and voice engineers who manage and maintain the organization's TCP/IP network infrastructure, wide-area networks (WAN e.g. MPLS), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity. This role also manages the bank's voice platform and call centers. This individual collaborates closely with their peer IT team managers in Infrastructure and Information Security. An efficient
Posted 4 days ago | Updated 10 hours ago

Cloud Developer Admin for Genesys Telephony System

Spar Information Systems

•

Remote

Third Party, Contract

Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems
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Posted 12 days ago | Updated 5 hours ago

Telephony / Unified Communications Engineer

Apex Systems

•

Milwaukee, Wisconsin, USA

Full-time

Job#: 2002470 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a Telephony / Unified Communications Engineer. If you are interested please apply with resume to . Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include the analysis, design, development, im
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Posted 60+ days ago | Updated 2 hours ago

Telephony Network Analyst

Marriott International

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Remote or Miami, Florida, USA

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno
Posted 36 days ago | Updated 11 hours ago

Telephony QA (Genesys IVR)

Acruex Inc.

•

US

Contract, Third Party

Job Description Telephony QA Genesys Cloud IVR / Cyara Velocity Automation Framework Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards. Implement the shift-left test strategy as the organization rearchitects our technology platform. Partner with DevOps engineers to fully automate testing throughout the release & delivery processe
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Posted 42 days ago | Updated 2 days ago

Telecommunication Project Manager

Golden Resources. Inc.

•

St. Louis, Missouri, USA

Contract

Top skills you need to have: Proven Project Manager and demonstrated leader.Must be a self-starter.Must be proactive; requiring minimal direction prior to taking action.Must be able to coordinate the activities of multiple teams and mix of roles to achieve consensus and move tasks forward.Must be an excellent communicator.Project management experience with a telephony replacement effortGenesys Cloud experience or other popular cloud-based system preferred.Experience with an outbound dialerKnowle
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Posted 7 days ago

Avaya Voice Analyst

Noblesoft Solutions Inc.

•

St. Petersburg, Florida, USA

Contract

Job Summary: Under general direction, troubleshoots for voice network infrastructure issues that may include: PBX hardware and configuration, cabling, and phone configurations across the campus and in branch locations. Works closely with engineers to test new technology solutions and document steps for problem resolution and outage situations. Applies specialized domain knowledge to monitor, assess, analyze and evaluate processes and data. Makes judgements and recommendations based on experience
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Posted 5 days ago

IT Operations Analyst-GX

Param Consulting Services, Inc.

•

New York, New York, USA

Third Party

Be a technical team member with subject matter expertise in multiple areas including: network communications, Voice and multiple areas of telephony, carrier services and specifically for trade floor voice systems Assist in troubleshooting/remediation efforts within the Voice environment. Perform M/A/C work on Cisco CUCM and IPC trader voice systems. Assist in trade overall front office and trade floor support. Assist in trade overall front office and trade floor workspace support the job. R
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Posted 15 days ago | Updated 8 hours ago

Network Engineer

3i People, Inc.

•

Atlanta, Georgia, USA

Full-time

We have a direct-hire position for a Network Engineer with one of our clients in Atlanta, GA. No third party candidates considered for this position. Interview Type is Video. Local Candidates Preferred. Please contact no (678) 749-7244 Lead all network and telephony infrastructure initiatives.Assist in deploying and maintaining all network components across north America.Lead in implementing policies and procedures regarding how problems are identified, received, documented, distributed, and co
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Posted 30 days ago | Updated 8 hours ago

Genesys Cloud Architect Remote work LOCAL TO TEXAS CANDIDATES WILL BE CONSIDERED

Infostride

•

Austin, Texas, USA

Contract, Third Party

Hybrid work at Austin, Texas 78751 Texas Health and Human Services Commission. Duration: Services are expected to start 05/15/2024 and are expected to complete by 08/31/2024 Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Job Description: This contract may continue through August 2025. This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibilities will include impleme
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Posted 19 days ago | Updated 1 day ago