Telephony Jobs

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Telephony Integration Architect

Blue Ocean Ventures

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Remote

Contract

Telephony Integration Architect Remote Skill Requirements: Candidates must have deep domain expertise in: SIPrec GTP experience The selected candidate will help client to unlock the customer's use of the SIPrect solution within CCAI. This person would be advising on best practices of SIPrec, and more broadly, Telephony Integration.
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Posted 3 days ago

Data Analyst for Genesys Telephony System

Randstad Digital

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Remote

Contract

job summary: Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR. Experience with Dialer and Integrations,Text to Speech and ASR. Most have broad Genesys Cloud knowledge.The focus will be for development work for the migration and during SIT and UAT testing.So while the candidate will work with the dev team as their primary focus, they will work with all groups to complete the migration, opening vendor tickets and assisting with testing and development of Cloud functions
Posted 3 days ago | Updated 6 hours ago

Data Analyst for Genesys Telephony System

Randstad Digital

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Remote

Contract

job summary: Required: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices. Preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud. Would desire a Genesys certified person so that they can directly open support tickets. location: TELECOMMUTE, Minnesota job type: Contract salary: $44.50 - 55.63 per hour work hours: 8am to 4pm education: No Degree Required responsibilities: Resp
Posted 3 days ago | Updated 6 hours ago

Network / Telephony Support Technician

Kforce Technology Staffing

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On-site in Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has a client in Seattle, WA that is seeking a Network/Telephony Support Technician. Summary: In this role, you will primarily be responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members. Essential Responsibilities: * Network/Telephony Support
Posted 7 days ago | Updated 2 hours ago

Avaya Voice Analyst or Telephony Engineer

Indotronix International Corp

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Hybrid in Tampa, Florida, USA

Contract

Avaya Telephony Voice Engineer / Analyst: Note: Onsite Hybrid 2 days a week. Must be authorized and willing to work on W2. Administration and support experience with Avaya Communication Manager .Experience with Voicemail Platforms including Avaya Aura Messaging, Call Pilot, and/or Audix required. Administration and support experience with SIP protocol highly preferred. Knowledge of VoIP implementation and support including IP Phone/trunks and IP networking highly preferred.
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Posted 6 days ago | Updated 15 hours ago

Manager of Telephony Experience

New York Life Insurance Company

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On-site in Tampa, Florida, USA

Full-time

Location Designation: Hybrid - 3 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual a
Posted 60+ days ago | Updated 8 hours ago

Telephony Data Manager

ASSYST

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Hybrid in Rockville, Maryland, USA

Contract

ASSYST is seeking a dedicated and meticulous Data Manager to support our client's Cloud Telephony Project, specifically focusing on integrating and migrating staff to the Microsoft Teams and Avaya telephony solutions. This role is pivotal in ensuring accurate, organized and timely management of user and telephone extension data to support department migrations and other related data needs. The successful candidate will be the cornerstone for collecting, validating and managing departmental-level
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Posted 19 days ago

Telephony / Unified Communications Business Consultant

Apex Systems

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On-site in Milwaukee, Wisconsin, USA

Full-time

Job#: 2002598 Job Description: Our great client in Milwaukee, WI has an immediate opening for a Telephony/ Unified Communications Business Consultant. If you are interested please apply with resume to . Job description: As a UC Business Consultant, you'll be called upon to think strategically. You'll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on supporting business p
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Posted 60+ days ago | Updated 9 hours ago

Telephony Lead

Mastech Digital

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On-site in Corona, California, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Telephony Lead for our client in the Healthcare domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Duration: 12 Months Contract Location: Corona, CA Role: Telephony Lead Primary Skills: Busines
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Posted 32 days ago | Updated moments ago

Telephony Systems Administrator

New York Life Insurance Company

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On-site in Tampa, Florida, USA

Full-time

Location Designation: Hybrid - 3 days per week When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual a
Posted 25 days ago | Updated 8 hours ago

Cloud Developer Admin for Genesys Telephony System

Spar Information Systems

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Remote

Third Party, Contract

Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems
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Posted 3 days ago | Updated 2 hours ago

Director - Principal Engineer - Salesforce-AWS-Telephony Orchestration

Pfizer

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On-site in New York, New York, USA

Full-time

Why Patients Need You Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. About The Team The vision for Pfizer's Digital function is a more integrated and coordinated healthcare
Posted 19 days ago | Updated 6 hours ago

Telephony / Unified Communications Engineer

Apex Systems

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On-site in Milwaukee, Wisconsin, USA

Full-time

Job#: 2002470 Job Description: Our great client in Downtown Milwaukee has an immediate opening for a Telephony / Unified Communications Engineer. If you are interested please apply with resume to . Unified Communications Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include the analysis, design, development, im
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Posted 60+ days ago | Updated 9 hours ago

Telephony Network Analyst

Marriott International

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Remote

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno
Posted 27 days ago | Updated 6 hours ago

Telephony QA (Genesys IVR)

Acruex Inc.

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US

Third Party, Contract

Job Description Telephony QA Genesys Cloud IVR / Cyara Velocity Automation Framework Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards. Implement the shift-left test strategy as the organization rearchitects our technology platform. Partner with DevOps engineers to fully automate testing throughout the release & delivery processe
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Posted 33 days ago | Updated 10 hours ago

IT Operations Analyst-GX

Param Consulting Services, Inc.

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On-site in New York, New York, USA

Third Party

Be a technical team member with subject matter expertise in multiple areas including: network communications, Voice and multiple areas of telephony, carrier services and specifically for trade floor voice systems Assist in troubleshooting/remediation efforts within the Voice environment. Perform M/A/C work on Cisco CUCM and IPC trader voice systems. Assist in trade overall front office and trade floor support. Assist in trade overall front office and trade floor workspace support the job. R
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Posted 6 days ago | Updated 2 hours ago

Network Engineer

3i People, Inc.

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Hybrid in Atlanta, Georgia, USA

Full-time

We have a direct-hire position for a Network Engineer with one of our clients in Atlanta, GA. No third party candidates considered for this position. Interview Type is Video. Local Candidates Preferred. Please contact no (678) 749-7244 Lead all network and telephony infrastructure initiatives.Assist in deploying and maintaining all network components across north America.Lead in implementing policies and procedures regarding how problems are identified, received, documented, distributed, and co
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Posted 21 days ago | Updated 3 days ago

Genesys/NICE Contact Center Sr. Solutions Architect(Genesys, NICE, AWS Connect) - Full-Time Permanent

Vbeyond Corporation

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On-site in Atlanta, Georgia, USA

Full-time

Title: Contact Center Sr. Solutions Architect (Genesys, NICE, AWS Connect) Location: Jersey City, NJ/Chicago, IL and Atlanta, GA(Onsite) Main Responsibilities: Ability to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Ability to resolve integration and interface issues between various applications or systems with focus on optimizing software performa
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Posted 14 hours ago | Updated 8 hours ago

Cable Technician

TEKsystems c/o Allegis Group

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On-site in Linthicum Heights, Maryland, USA

Full-time

Description: This technician will be supporting current team from a MAC (move, add, change) and new build perspective. The majority of the infrastructure has/is moving to VOIP and this resource could help with some of that transition, but overall will be supporting the emergency and classified hardlines which will remain copper. They will be responding to trouble tickets on a daily basis and supporting the MAC team on other initiatives during down time. If they have any fiber knowledge that is a
Posted 2 days ago | Updated 6 hours ago

Genesys Cloud Architect Remote work LOCAL TO TEXAS CANDIDATES WILL BE CONSIDERED

Infostride

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On-site in Austin, Texas, USA

Contract, Third Party

Hybrid work at Austin, Texas 78751 Texas Health and Human Services Commission. Duration: Services are expected to start 05/15/2024 and are expected to complete by 08/31/2024 Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Job Description: This contract may continue through August 2025. This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibilities will include impleme
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Posted 10 days ago | Updated 2 hours ago