Telephony Jobs in Austin, TX

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Network Manager For Infrastructure & Telephony | Remote In 8 States | NO C2C

TEKsystems c/o Allegis Group

Remote

Full-time

Description: The role of the Network Manager for Infrastructure & Telephony, is to lead the team of network and voice engineers who manage and maintain the organization's TCP/IP network infrastructure, wide-area networks (WAN e.g. MPLS), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity. This role also manages the bank's voice platform and call centers. This individual collaborates closely with their peer IT team managers in Infrastructure and Information Security. An efficient

Network Manager For Infrastructure & Telephony | 100% Remote | NO C2C

TEKsystems c/o Allegis Group

Remote

Full-time

Description: The role of the Network Manager for Infrastructure & Telephony, is to lead the team of network and voice engineers who manage and maintain the organization's TCP/IP network infrastructure, wide-area networks (WAN e.g. MPLS), Local Area Network (LAN), and Voice Over IP (VOIP) connectivity. This role also manages the bank's voice platform and call centers. This individual collaborates closely with their peer IT team managers in Infrastructure and Information Security. An efficient

Data Analyst for Genesys Telephony System

Randstad Digital

Remote

Contract

job summary: Required: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices. Preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud. Would desire a Genesys certified person so that they can directly open support tickets. location: TELECOMMUTE, Minnesota job type: Contract salary: $44.50 - 55.63 per hour work hours: 8am to 4pm education: No Degree Required responsibilities: Resp

Cloud Developer Admin for Genesys Telephony System

Spar Information Systems

Remote

Contract, Third Party

Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems

Telephony Network Analyst

Marriott International

Remote

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno

Genesys Cloud Architect Remote work LOCAL TO TEXAS CANDIDATES WILL BE CONSIDERED

Infostride

On-site in Austin, Texas, USA

Contract, Third Party

Hybrid work at Austin, Texas 78751 Texas Health and Human Services Commission. Duration: Services are expected to start 05/15/2024 and are expected to complete by 08/31/2024 Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Job Description: This contract may continue through August 2025. This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibilities will include impleme

Cloud Solution Architect

Sriven Systems Inc.

On-site in Austin, Texas, USA

Contract

Title: Cloud Solution Architect Duration: 12+ Months (Possibility of extension) Responsibilities: Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform.This position will serve as a technical resource for configuration of and integration of client Enterprise Telecom Cloud solutions and supporting components for Genesys. Utilizes high level expertise to address more difficult situations, both from a technical and customer service perspective.Prov

Sr. Network Engineer - Palo Alto

SHI International Corporation

On-site in Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity in our internal IT department . We are looking for an experienced Sr Network Engineer to be a member our internal Network Infrastructure team . This team is responsible for managing our network and providing support for SHI. We are looking for a highly motivated lead engineer to help develop our operation, mature our processes, and drive our effort to scale the company's needs. This engineer will lead network team to develop and implement new secure n

Sr. Network Engineer

SHI International Corporation

On-site in Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity in our internal IT department . We are looking for an experienced Sr Network Engineer to be a member our internal Network Infrastructure team . This team is responsible for managing our network and providing support for SHI. We are looking for a highly motivated lead engineer to help develop our operation, mature our processes, and drive our effort to scale the company's needs. This engineer will lead network team to develop and implement new secure n

Manager of Telecommunications (Genesys Cloud)

Irvine Technology Corporation (ITC)

Remote

Full-time

Manager of Telecommunications (Genesys Cloud) Manager of Telecommunications (Genesys Cloud) We have an immediate need for a Manager of Telecommunications (Genesys Cloud)to join a healthcare organization for a full-time, direct hire position. The Manager will be responsible for overseeing the day-to-day operations, administration, and maintenance of the organization s Genesys Cloud platform. Location: Long Beach, CA (Local/Remote; will need to be onsite 2 3 days per month) This job expects to pay

Business Systems Analyst - SAP 4

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Business Systems Analyst (BSA) Niche - Lead - SAP 4 in Beaverton, OR. The nature of the work is focused on the company's computer and telephony technology tools used to create, store, exchange, and use all forms of information. Duties Include: * Business Systems Analyst (BSA) performs technical analytics related to advanced data analysis, data mining, and source to target mapping * Create context process and system diagrams * Work with rem

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across

Workday Business Systems Analyst - REMOTE

Motion Recruitment Partners, LLC

Remote

Full-time

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 months Required Skills & Experience Strong working knowledge

Technical Engineer

Robert Half

Remote

Contract

Description IDEAL CANDIDATE We are actively looking for a senior level Systems Administrator/Network Engineer/Technical Support Engineer. This person is likely to mention any of the following words at a dinner party: VLANs, VPNs, RDS, DFS, and iSCSI. Join our growing team at ANCG today! RESPONSIBILITIES - Technical Support of the following: - Microsoft's core business applications and operating systems - Hyper-V and Virtual Servers running Microsoft OS - Disaster recovery solutions - WAN a

Telecommunications Engineer, Shoreside Systems

The Walt Disney Company

Remote

Full-time

"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s

Genesys Developer

Avanciers LLC

On-site in Austin, Texas, USA

Full-time

Title: Genesys Developer Location: Austin, TX Duration: Full time / COntract Responsibilities: Requirements Analysis: Engage with clients to gather and analyze their business requirements related to call routing, queue management, and resource optimization. Translate client requirements into technical specifications and design solutions using Genesys routing software. Solution Design and Configuration: Develop routing strategies, skills-based routing rules, and queue configurations to optimize

Cloud Solutions Architect - Direct Client- Locals to TX only

Sunera Technologies

On-site in Austin, Texas, USA

Contract, Third Party

High priority direct client requirement Position: Cloud Solutions Architect Location: Austin, TX (LOCALS TO TEXAS ONLY) Duration: Long-term Key Skills: Genesys CX Cloud, Google Cloud, AWS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Telephony/VoIP experience with a focus on Contact Center applications 8 Requir

Genesys Routing Solution

TechIntelli Solutions Inc

On-site in Austin, Texas, USA

Full-time

Position: Genesys Routing Solution Location: Austin, TX (Day 1 Onsite) (Hybrid) Duration: Fulltime Job Description: Required skills: Genesys 8.x,Genesys, python, Cloud (IaaS) As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys software. Your primary focus will be on understanding client requirements, configuring routing strategies, and ensuring efficient call handling across vario

Full Time Role :: Genesys Routing Solution :: Austin TX

TekShapers

On-site in Austin, Texas, USA

Full-time

Hi My name is Amit Kumar and I am a Staffing Specialist at Tekshapers Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Employment type Full time Job Title Genesys Routing Solution Job Location Austin TX Duration Full Time Experience level 10+ ears Mandatory Skills Genesys Job Description As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys s

Genesys Cloud Solutions Architect

Abacus Service Corporation

Hybrid in Austin, Texas, USA

Third Party, Contract

Job Description: Candidate will demonstrate professionalism and leadership in representing Enterprise Telecom to customers and vendors.Utilizes high level expertise to address more difficult situations, both from a technical and customer service perspective.Provides support and guidance to more junior team members, particularly for challenging and sensitive assignments.Provides support and guidance to team members, particularly for challenging and sensitive assignments.Assesses customer needs an