Telephony Jobs in North Carolina, NC

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Collaboration Architect

The Denzel Group

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Charlotte, North Carolina, USA

Full-time

The Denzel Group is partnered with a growing long-term client in NJ. The Cisco Telecom Architect position will be a dedicated resource for integrating with external systems and telephony. Provide expert technical direction and guidance to the infrastructure team when implementing and upgrading systems. This is a remote position - must reside in USA. Requirements Cisco Contact Center expertExtensive Telephony experience with workflow of phone systems Voice integration with 3rd party servicesU
Easy Apply
Posted 38 days ago | Updated 2 days ago

Genesys Business Systems Analyst- Charlotte, NC OR Lewisville, TX - Onsite

Apexon

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Charlotte, North Carolina, USA

Third Party, Contract

Genesys Business Systems Analyst- Charlotte, NC OR Lewisville, TX - Onsite Role Description: The job description and who specifically has had hands-on experience in the areas which is highlighted below: Creating Detailed Dialog Specification (DDS) and Call Flow design documents (mastery-level Visio)Documenting the technical / network requirements, design, and testing information to ensure quality output that meets stated business needsProviding Forecast and Benefit metrics for Call Volumes
Easy Apply
Posted 31 days ago

Salesforce Lead/Architect

Infogain

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Charlotte, North Carolina, USA

Full-time

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, and retail industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure