Telephony Jobs in Richmond, IN

Refine Results
1 - 20 of 27 Jobs

Telephony Network Analyst

Marriott International

Remote

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno

100% REMOTE - IT Product Manager/NICE CXone

CSS Tec

Remote

Full-time

100% REMOTE - Product Manager opportunity! DIRECT HIRE FULL TIME OVERVIEW: Our client, a private mortgage company, is seeking a Product Manager to lead the vision, strategy and roadmap for their Customer Experience Platform (CXone). This is a DIRECT HIRE opportunity and is 100% REMOTE. Summary: The Product Manager is responsible for the development and implementation of the Product strategy. Will work closely with business leadership to identify and recommend desired features and functionality

Senior ML Engineer

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client seeking a Fully Remote Senior ML Engineer (CC AI & GTP) to join their team. Overview: The client is implementing Googles GTP product and they have integrated it into their IVR systems for IVR call recording. The client has 150-200 calls per day to each location and is looking to find a way to understand the calls, needs, numbers, etc., so they can better identify how to enhance the individual experience. This candidate will be helping spearhead the models,

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across

Field Engineer - State of VA

Sparks Group

Remote

Full-time

Job Summary/Company: Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after-hours/weekend calls and occasional overtime hours. The technician should sit in the Charlottesville/Richmond area as he/she will be covering the state of Virginia (NoVA and Chesapeake regions excluded). This Direct Hire position is 100% remote. Responsibilities: As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding

Cloud Solutions Architect 3

Rapisource LLC

Remote

Third Party, Contract

Solicitation Reference Number: 529400972 Direct Client : Texas Health and Human Services Commission Working Title : Cloud Solutions Architect Work Location : Austin ,Tx JD : This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC resources and vendor resources for support and management of the platform.

Telecommunications Engineer, Shoreside Systems

The Walt Disney Company

Remote

Full-time

"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s

Remote Node Developer (w/React)

Software Guidance & Assistance

Remote

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote Node Developer (w/React)for a CONTRACT assignment with one of our premier Healthcare Services clients for a Remote position. Top Skills Required: Node - Primary React - Secondary MongoDB- Working knowledge Openshift, Jenkins, CI/CD Preferred: Python, AWS, Generative AI Responsibilities: Build and maintain applications and REST services for various customer-facing and internal Tier 1 applications. Most applications i

Telecom/Access Control VOIP

Sigma Consultants Group, Inc.

Remote

Full-time

We are looking to hire Telecom/Access Control VOIP Remote position Available to work as per Pacific Standard Time. If this position interests you please submit your resume. Primary Requirements: - Two years experience with basic IP network troubleshooting - Two years experience with Windows desktop OS. - Dependable transportation for field service duties. - Desire and ability to learn new systems and technologies. - Self-motivated and able to work with minimal supervision. Preferred Requirem

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

IVR Product Manager

BAMM

Remote

Full-time

Product Manager with IVR experience Summary: The Product Manager is responsible for the development and implementation of the Product strategy. Will work closely with business leadership to identify and recommend desired features and functionality that are value-add, metric driven and contribute to the success of the business. This role will foster effective cross-team collaboration to enable efficient delivery of product enhancements using agile methodologies with the goal of improving the ov

Unified Communication Lead

Ztek Consulting

Remote

Full-time

Telephony Infrastructure (Cisco, Avaya, MS Teams) Experience with video, content sharing and collaboration tools (MS Teams)Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.)Knowledge of networking and network security stack (Web Proxy, SSL decryption )Roles & Responsibilities Manage a team of engineers and operations staff to ensure reliable operation of all unified communications voice and video systems, to include on premise infrastructure as well

System Engineer - Microsoft

Albano Systems Inc

Remote

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of

Voice Engineer

VST Consulting, Inc

Remote

Contract

Role: Voice Engineer Remote Job Description: Requirements: Hands on experience with Avaya servers such as S8300, S8410, S8500, S8700, S8800, etc servers; Extensive hands on experience on Avaya SM/SMGR; Proficient in understanding the installation and configuration of Avaya Systems. Experience and knowledge of Telephony protocols (VOIP, SIP, H.323) ; Must have hands-on experience on Avaya SDM Thorough understanding of Avaya architecture and design; Prefer someone with design experience on Avaya

Software Engineer

Telos Alliance

Remote

Full-time

Telos Alliance has immediate opportunity for a Software Engineer to join their growing staff. This is an exciting opportunity to develop software for new and existing embedded and virtual platforms and products for a global leader in audio broadcast technology. The ideal candidate will have a strong technical background with C/C++ development in a Linux environment. This is a 100% remote / work from home opportunity. Responsibilities: Responsible for coding, debugging, testing and troublesho

Senior Software Engineer (.NET, C#, AWS, Terraform)

Trustech Inc

Remote

Full-time

Job Title: Senior Software Engineer Company Overview: We are embarking on an exciting journey to modernize our technology stack and revolutionize our backend infrastructure. As part of our expansion, we are seeking a talented Senior Software Engineer to play a pivotal role in this transformation. Job Description: As a Senior Software Engineer, you will be instrumental in transitioning our technology stack from legacy systems to modern, scalable solutions. You will work closely with our seasoned

Applications Architect

Rapisource LLC

Remote

Contract, Third Party

DIRECT CLIENT : Texas Health and Human Services Commission JOB TITLE : Applications Architect SR: 529400973 LOCATION : AUSTIN,TX Roles and Responsibilities: The ideal candidate for this role will have good leadership skills, with appropriate technical expertise. Good understanding of networking topologies and their associated interconnectivity with the LAN/WAN infrastructure, Contact Centre infrastructure. Ability to maintain a strong vendor communication/relationship. Be part of a team that

Site Reliability Engineer

Trustech Inc

Remote

Full-time

NOTE: this is a direct hire position. Candidates requiring sponsorship now, or in the future, will not be considered for this job No C2C This is a 100% remote, work from home position Role Overview: As a Senior Site Reliability Engineer (SRE), you will be instrumental in ensuring the reliability, scalability, and performance of our systems and applications. Your role encompasses designing, implementing, and maintaining robust, fault-tolerant systems while actively participating in incident manag

Workday HCM Specialist (Remote on W2)

Performix Business Services, LLC

Remote

Contract

The Workday Operations Support (Tier 2) serves as a technical and functional analyst in Workday Data Maintenance & Operational Admin Support for HR ESC. S/he listens, proactively asks questions, provides information, and uses their strong Workday functional knowledge and experience to help enable timely and effective resolution on data corrections and its alignment with various business processes. Essential Duties and Responsibilities: Provide Data Support & Maintenance on Audit, Business Proce