Telephony Jobs in Scottsdale, AZ

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Telephony Integration Architect

Blue Ocean Ventures

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Remote

Contract

Telephony Integration Architect Remote Skill Requirements: Candidates must have deep domain expertise in: SIPrec GTP experience The selected candidate will help client to unlock the customer's use of the SIPrect solution within CCAI. This person would be advising on best practices of SIPrec, and more broadly, Telephony Integration.
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Posted 4 days ago

Data Analyst for Genesys Telephony System

Randstad Digital

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Remote

Contract

job summary: Required: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices. Preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud. Would desire a Genesys certified person so that they can directly open support tickets. location: TELECOMMUTE, Minnesota job type: Contract salary: $44.50 - 55.63 per hour work hours: 8am to 4pm education: No Degree Required responsibilities: Resp
Posted 3 days ago | Updated moments ago

Data Analyst for Genesys Telephony System

Randstad Digital

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Remote

Contract

job summary: Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR. Experience with Dialer and Integrations, Text to Speech and ASR. Most have broad Genesys Cloud knowledge. The focus will be for development work for the migration and during SIT and UAT testing. So while the candidate will work with the dev team as their primary focus, they will work with all groups to complete the migration, opening vendor tickets and assisting with testing and development of Cloud functio
Posted 3 days ago | Updated moments ago

Cloud Developer Admin for Genesys Telephony System

Spar Information Systems

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Remote

Contract, Third Party

Position: Cloud Developer Admin for Genesys Telephony System Location: Minneapolis, MN (Remote) Duration: 12+ months Job Description: Qualifications Successful candidates will demonstrate strong technical leadership skills; have experience in leading and delivering quality technical solutions, demonstrate business acumen and discipline, as well as setting and executing on a strategic technical vision. In addition, candidates must have a willingness to understand existing processes and systems
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Posted 3 days ago | Updated 3 hours ago

Telephony Network Analyst

Marriott International

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Remote

Full-time

Job Number 24046859 Job Category Information Technology Location CEC Miami, 8400 NW 36 Street Suite 150, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Engagement Channel Analyst role entails being an integral part of a team tasked with managing, programming, and providing technical oversight for various components including IP Voice systems, Omni Channel routing, IVR, NLU, and Conversational voice techno
Posted 28 days ago | Updated 6 hours ago

Sr. Enterprise Site Support Analyst

TEKsystems c/o Allegis Group

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On-site in Phoenix, Arizona, USA

Full-time

Experience required: Windows OS support, Help desk/service desk/desktop support, enjoy collaborative work environments The Enterprise Site Support Analyst is a member of the Enterprise Site Support (ESS) team within IT Operations. The incumbent will interact with all levels of users in the company, including executives. This person independently performs and coordinates preventive maintenance on computer equipment on a continued basis; coordinates the installation, discontinuation, and relocatio
Posted 1 day ago | Updated 6 hours ago

Desktop Engineer

TriWest Healthcare Alliance

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On-site in Phoenix, Arizona, USA

Full-time

Job Summary The Desktop Engineer is responsible for the design, implementation, support and maintenance of TriWest's desktop infrastructure. This role involves collaborating with cross-functional teams to define desktop standards, develop deployment strategies, and ensure the reliability and security of desktop systems. The Desktop Engineer also provides technical support for escalated desktop issues and contributes to the continuous improvement of desktop services. Functions as the primary cont
Posted 38 days ago | Updated 5 hours ago

Field Engineer - State of VA

Sparks Group

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Remote

Full-time

Job Summary/Company: Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after-hours/weekend calls and occasional overtime hours. The technician should sit in the Charlottesville/Richmond area as he/she will be covering the state of Virginia (NoVA and Chesapeake regions excluded). This Direct Hire position is 100% remote. Responsibilities: As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding
Posted 15 days ago | Updated 6 hours ago

IVR Engineer [XTGL_36093] _ (Remote Job) [ASHWWIIN]

XTGlobal

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Remote

Contract

Hi , Greetings from XTGlobal, Inc.! We at XTGlobal, Inc. are currently sourcing for IVR requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity. Title: IVR Engineer [XTGL_36093] Location: (Remote Job) Type: 12+ Months Contract Position Summary: The Client is looking for an individual looking for the opportunity to make an immediate impact Strong collaborator looking to work with talented individuals from across
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Posted 60+ days ago | Updated 14 hours ago

Workday Business Systems Analyst - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 months Required Skills & Experience Strong working knowledge
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Posted 3 days ago | Updated 5 hours ago

Amazon Connect Architect (Remote)

Harte Hanks

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Remote

Full-time

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving resu
Posted 11 days ago | Updated 1 day ago

Telecommunications Engineer, Shoreside Systems

The Walt Disney Company

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Remote

Full-time

"We create happiness." That's our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact? Telecommunications Engineer - Shoreside Systems The Telephony Engineer serves as technical support provider, subject matter expert and system administrator for on premise and cloud telecommunications s
Posted 19 days ago | Updated 6 hours ago

Voice Engineer

Y & L Consulting Inc.

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Remote

Contract

CANDIDATES MUST BE LOCAL TO TEXAS CONTRACT TO HIREC Summary: Responsible for planning, configuring, optimizing, and maintaining telephony environments and applications across the organization. Analyzes and resolves application issues. Ensures a scalable, secure, and redundant telephony infrastructure that complies with Frost specifications and security standards. Responsibilities: Plan, implement, configure and support telephony applications. Respond to, troubleshoot, and resolve complex escala
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Posted 13 days ago

Unified Communication Lead

ApTask

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Remote

Full-time

Job Title: Unified Communication Lead Location-Philadelphia, PA (Remote) Job Function TECHNOLOGY Desired Skills Cisco IP Telephony Key words to search in resume CUCM, Telepresence, VCS, Webex control hub, Telephony Infrastructure, AV Operations, MTRP & TAC, Telephony Infrastructure, AV Operations Technical/Functional Skills -MUST HAVE SKILLS Telephony Infrastructure, AV Operations & Unified Communications. Hands on experience with video, content sharing and collaboration tools (MS Teams, Webex,
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Posted 5 days ago

Telecom/Access Control VOIP

Sigma Consultants Group, Inc.

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Remote

Full-time

We are looking to hire Telecom/Access Control VOIP Remote position Available to work as per Pacific Standard Time. If this position interests you please submit your resume. Primary Requirements: - Two years experience with basic IP network troubleshooting - Two years experience with Windows desktop OS. - Dependable transportation for field service duties. - Desire and ability to learn new systems and technologies. - Self-motivated and able to work with minimal supervision. Preferred Requirem
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Posted 22 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 33 days ago | Updated 23 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 34 days ago | Updated moments ago

IVR Product Manager

BAMM

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Remote

Full-time

Product Manager with IVR experience Summary: The Product Manager is responsible for the development and implementation of the Product strategy. Will work closely with business leadership to identify and recommend desired features and functionality that are value-add, metric driven and contribute to the success of the business. This role will foster effective cross-team collaboration to enable efficient delivery of product enhancements using agile methodologies with the goal of improving the ov
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Posted 28 days ago | Updated 20 days ago

System Engineer - Microsoft

Albano Systems Inc

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Remote

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of
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Posted 27 days ago | Updated 1 day ago

Workday HR Technology Configuration Specialist with Business Systems Analyst experience

Activesoft, Inc.

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Remote

Contract

Title: Workday HR Technology Configuration Specialist with Business Systems Analyst experience Location: Fully Remote (USA EST Working time zone) Duration: 7+ months Must work on W2. Job Description: Under the general direction of the Manager of Human Resources Technology (HR Technology), responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. Requirements: Strong Configur
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Posted 1 day ago | Updated 3 hours ago