Tier 2 Help Desk Support Jobs in El Dorado Hills, CA

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Desktop Support Analyst Level 2 In Office Temp to Perm

Randstad Digital

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On-site in Rocklin, California, USA

Contract

job summary: Our enterprise client has an immediate consulting opportunity for an experienced End User Support Analyst to provide hands on and phone support to corporate end users in multiple locations across North America. Candidate will work in office in office Everyday, five days a week. The analyst will work with Service Now to log tickets, handle Level 2 support calls in person and on the phone. Perform deployments and hardware troubleshooting. location: Rocklin, California job type: Co
Posted 17 hours ago | Updated 2 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 8 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 13 days ago | Updated 11 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 36 days ago | Updated 8 days ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 27 days ago | Updated 5 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 11 days ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 14 hours ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 1 day ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 19 hours ago

Computer Client Support Analyst

Sunrise Systems, Inc.

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On-site in Sacramento, California, USA

Contract

Description: PLEASE ATTACH TYPING TEST RESULTS IN THE SUBMISSION. These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from
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Posted 1 day ago | Updated 20 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 11 days ago | Updated 19 hours ago

Helpdesk/ Customer Service Analyst

Verism Systems

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On-site in Sacramento, California, USA

Third Party, Contract

MUST HAVE SKILLS: Windows Microsoft application experience Troubleshooting IT related issues (preferably with call center experience) iOS (iPhone, iPad) application support and troubleshooting Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device Driven to help and support clients with outstanding customer service. Ability to meet attendance expectations. JOB DESCRIPTION: Provides client desktop support with basic level technical understanding and capability (Tier
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Posted 60+ days ago | Updated 1 day ago

Senior Software Engineer, Support Tools (Full Stack)

Keeper Security, Inc.

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On-site in El Dorado Hills, California, USA

Full-time

We are seeking a highly motivated and experienced full stack Senior Software Engineer (Java/MySQL/AWS/Javascript) to join our Support Tools team. The ideal candidate will be a positive and collaborative team player with a strong background in both front and backend development. We are looking for someone to grow with our team in a fresh, fun, and innovative environment. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or
Posted 60+ days ago | Updated 11 days ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 8 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 5 days ago | Updated 8 hours ago

Application Support Engineer

Robert Half

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Remote

Contract

Description Robert Half is searching for an Application Analyst that has in-depth Imanage application/configuration support. This Application Analyst will support a well-known law firm with the monitoring and maintenance of (Imanage). This position is a temporary contract (6 months) that is 100% Remote. Apply Now! Job Responsibilities: Providing day-to-day support, managing end user and service desk issues related to imanage (Document Management System/DMS).Troubleshoot application issues for e
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Posted 4 days ago | Updated 8 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 7 days ago | Updated 6 days ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 13 days ago | Updated 7 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 13 days ago | Updated 5 hours ago

Azure DevOps Engineer

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a DevOps Engineer to work 100% remotely with a digital healthcare solutions company. Responsibilities: Provide expertise in security, networking, and the Azure cloud to evaluate and improve deployed environments. Further enhance organization's maturity and efficiency in building CICD pipelines and orchestration Serve as Tier 2-3 escalation between the Application Support and the Engineering teams Work closely with developers to ensure that operations policies a
Posted 60+ days ago | Updated 9 hours ago