Tier 2 Support Analyst Jobs in Boston, MA

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Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 9 days ago | Updated 1 hour ago

Desktop Support Analyst

Robert Half

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On-site in Boston, Massachusetts, USA

Contract

Description Tech Manager is based out of Miami. Their sole Desktop Support tech is taking an internship in Cyber Security and will be leaving the job for 3 months minimum This person will be moonlighting, providing occasional support to school while they are on leave still, so they will be around campus occasionally The contractor we place will be the sole person onsite for IT Support issues at school, but they will be backed up by clients 8 person Regional IT team Level 1 and Level 2 Tech Suppo
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Posted 27 days ago | Updated 8 hours ago

Desktop Support Analyst

Robert Half

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On-site in Needham, Massachusetts, USA

Full-time

Description You might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is permanent in nature and is located in the Needham, Massac
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Posted 20 days ago | Updated 8 hours ago

Data Analyst - Production Support (Property, Casualty, Policy & Claims) || No OPT and CPT

Shiro Technologies

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Hybrid in Boston, Massachusetts, USA

Contract

Locations : Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS Key Skills : Data Analysis, ETL, Power BI, SQL, DB2, DDL, Data Warehouse. Note: P&C - Property and casualty insurance domain experience Mandatory. Description : The Production Support Data Analyst is a hands-on position with a focus on
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Posted moments ago

Production Support Data Analyst

NR Consulting LLC

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On-site in Boston, Massachusetts, USA

Contract

Title: Production Support Data Analyst Location: Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS (Hybrid) Type: Contract Duration: Long Term Description: P&C (Property and casualty insurance) Domain experience MandatoryThe Production Support Data Analyst is a hands-on position with a focus on s
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Posted 22 days ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 32 days ago | Updated 4 days ago

Executive Support Analyst

Mitchell Martin, Inc.

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On-site in Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
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Posted 29 days ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 3 days ago

Application Support Analyst

Judge Group, Inc.

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On-site in Walpole, Massachusetts, USA

Full-time

Location: Walpole (CDP), MA Salary: $70,000.00 USD Annually - $80,000.00 USD Annually Description: Application Support Analyst - Direct Hire Location: Onsite in the Walpole, MA area with possibility of future hybrid work Interested candidates, please email your resume to . What You'll Do Join our team to serve as the go-to tech liaison for business requirements and technology improvements. Key responsibilities include: SQL reporting & creating scheduled reports.Disaster recovery planning
Posted 60+ days ago | Updated 8 hours ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 23 days ago | Updated moments ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 7 days ago

Senior IT Services Technician

Motion Recruitment Partners, LLC

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On-site in Boston, Massachusetts, USA

Full-time

This is a fulltime opportunity with a law firm that is looking to bring on a Senior Desktop Support Engineer to the team. This role will be Hybrid onsite located in downtown Boston minimally 3 days a week. Their clients are distributed across the globe and this firm helps these clients navigate policy and regulatory practices to maintain compliance. This is a great opportunity to join an established team and learn from industry experts. Required Skills & Experience Windows 10 Troubleshooting an
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Posted 35 days ago | Updated 8 hours ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 22 hours ago | Updated moments ago

Junior Cybersecurity Analyst (2 Openings)

DivIHN Integration Inc.

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Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 8 days ago | Updated 3 hours ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 3 days ago | Updated 7 hours ago

Support Analyst

Arthur Lawrence

•

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 7 days ago | Updated 7 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 1 day ago

Desktop Support Specialist

Emerson College

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Hybrid in Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! The Desktop Support Specialist plays a vital role in the daily operation of the IT Help Desk and the technology support of Emerson College students, staff, and faculty. This role is responsible for primary Tier 2 computer support by completing assigned trouble tickets across campus, and will interact with customers and stakeholders daily. Additionally, this role will require you to provide necessary support to our Help Desk student employees. T
Posted 52 days ago | Updated 8 hours ago

Junior IT Service Technician

GovCIO

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On-site in Boston, Massachusetts, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operat
Posted 9 days ago | Updated 8 hours ago