Tier 2 Support Analyst Jobs in Chicago%2C IL

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IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 8 days ago | Updated 10 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 8 days ago | Updated 10 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 8 days ago | Updated 1 hour ago

CPACS Support Analyst

NTT DATA Americas, Inc

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Remote

Contract

INDIST# LI-IST# NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is seeking a CPACS Support Analyst that is able to demonstrate a minimum of 5 years' experience in Cardiology PACS / Hemodynamics applications. Skills required : Master the basics of medical terminology Knowledge of the HL7 / DICOM standard in theory and pr
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Posted 17 days ago | Updated 10 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 31 days ago | Updated 3 days ago

Security Analyst II (Operations Support)

WALGREENS

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On-site in Deerfield, Illinois, USA

Full-time

Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job ResponsibilitiesShares information to improve workflow processes. I
Posted 4 days ago | Updated 5 hours ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
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Posted 28 days ago

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

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Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot
Posted 3 days ago | Updated 10 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 2 days ago

Workday Support Analyst

TEKsystems c/o Allegis Group

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On-site in Lake Bluff, Illinois, USA

Full-time

Description: Workday Support Analyst. On site Chicagoland. Contract. W2 only Top Skills' Details - Strong Workday Support and Integration experience - Experience developing integrations using Workday tools such as Core Connectors, Packaged Connectors, and EIBs - Excellent communication and organization skill set -- must have strong experience supporting large, complex environments. - Experience working with ticketing systems Skills: Integration, Configuration, workday, toc, erpss, Reporting Expe
Posted 2 days ago | Updated 10 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 6 days ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 22 days ago | Updated 7 hours ago

Support Engineer

Selby Jennings

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On-site in Chicago, Illinois, USA

Full-time

An AI-driven insurance firm revolutionising the industry with cutting-edge technology, is seeking a skilled Application Support Engineer to ensure seamless operation of their AI applications and cloud infrastructure, additionally providing end-user support and troubleshooting. Key Responsibilities: Provide tier 2 and 3 support for AI applications. Maintain cloud infrastructure health and security. Troubleshoot issues, collaborate with teams for solutions. Develop support documentation and best
Posted 21 days ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 13 hours ago | Updated 12 hours ago

Junior Cybersecurity Analyst (2 Openings)

DivIHN Integration Inc.

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Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 7 days ago | Updated 19 hours ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 2 days ago | Updated 21 hours ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 6 days ago | Updated 21 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 20 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 9 days ago | Updated 8 days ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 3 hours ago