Tier 2 Support Analyst Jobs in Detroit, MI

Refine Results
1 - 20 of 60 Jobs

TIER1/2 SOC Analyst

Software Guidance & Assistance

•

On-site in Auburn Hills, Michigan, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a TIER 1 SOC Analyst for a CONTRACT/RIGHT TO HIRE assignment with one of our premier Banking clients in Auburn Hills/Farmington Hills MI. 1x a week HYBRID onsite in Auburn Hills to start. IN the future - the possibility of 2-3 days onsite in Farmington but that would happen end of Q1 2024. Rotation Shifts - ALL EST times 8am-5pm 1230pm-830pm 8pm- 4am 4am-1230pm Summary/Basic Purpose: Provide a detailed overview of the position in
Posted 1 day ago | Updated 7 hours ago

TIER1/2 SOC Analyst

Software Guidance & Assistance

•

On-site in Auburn Hills, Michigan, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a TIER 1 SOC Analyst for a CONTRACT/RIGHT TO HIRE assignment with one of our premier Banking clients in Auburn Hills/Farmington Hills MI. 1x a week HYBRID onsite in Auburn Hills to start. IN the future - the possibility of 2-3 days onsite in Farmington but that would happen end of Q1 2024. Rotation Shifts - ALL EST times 8am-5pm 1230pm-830pm 8pm- 4am 4am-1230pm Summary/Basic Purpose: Provide a detailed overview of the position in
Posted 2 days ago | Updated 7 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

•

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
Easy Apply
Posted 7 days ago | Updated 10 hours ago

Data Analyst 2

Epsilon

•

On-site in Southfield, Michigan, USA

Full-time

Job Description Summary: The Analytic Consulting Group partners with both internal and external clients, and data providers, leveraging various analytics to drive strategic thought and effective decision making. TheData Analyst2 is responsible for conducting data analyses using SQL and other tools in support of a variety of analytic solutions. Roles & Responsibilities: Collaborate with internal/external stakeholders to manage data logistics - including data specifications, transfers, structur
Posted 9 hours ago

Data Analyst 2

Epsilon

•

On-site in Southfield, Michigan, USA

Full-time

Job Description Summary: The Analytic Consulting Group partners with both internal and external clients, and data providers, leveraging various analytics to drive strategic thought and effective decision making. The Data Analyst 2 is responsible for conducting data analyses using SQL and other tools in support of a variety of analytic solutions. Roles & Responsibilities: Collaborate with internal/external stakeholders to manage data logistics - including data specifications, transfers, struc
Posted 7 days ago | Updated 5 hours ago

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

•

On-site in Detroit, Michigan, USA

Third Party, Contract

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D
Easy Apply
Posted 8 days ago | Updated 2 days ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
Easy Apply
Posted 30 days ago | Updated 2 days ago

Automotive Service Technical Support Analyst

Ford Motor Company

•

On-site in Allen Park, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? Our Marketing, Sales & Service organization advances Ford's reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into
Posted 60+ days ago | Updated 6 hours ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
Easy Apply
Posted 27 days ago

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

•

Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot
Posted 2 days ago | Updated 6 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

•

Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 1 day ago

EDI Support Analyst - Remote

Software Guidance & Assistance

•

Remote

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a REMOTE EDI Support Analyst for a CONTRACT assignment with one of our premier Banking clients in Auburn Hills, MI. Responsibilities : Analyze, design and develop specifications for enhancements to interfaces and maps Develop, document and maintain business system support processes and workflows Work closely with the business, IT and support vendors to schedule/coordinate code deployments, upgrades, patching and maintenance Requ
Posted 55 days ago | Updated 7 hours ago

Support Tier I

Kforce Technology Staffing

•

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 21 days ago | Updated 2 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

•

Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
Easy Apply
Posted 5 days ago

Junior Cybersecurity Analyst (2 Openings)

DivIHN Integration Inc.

•

Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
Easy Apply
Posted 6 days ago | Updated moments ago

IT Analyst 2 - Epic Willow

Tampa General Hospital

•

Remote

Full-time

Department Profile TGH Information Technologies invests over $100 million annually on technology and services. Over 75 percent of the department s team members hold professional certification in technology and IT-related functions. Tampa General has earned numerous awards for health information technology, including the prestigious HIMSS Stage 7 Award issued to less than four percent of all hospitals in the country, and Hospital and Health Network's Most Wired Advanced award for the past seve
Easy Apply
Posted 56 days ago | Updated 27 days ago

Support Analyst

Arthur Lawrence

•

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
Easy Apply
Posted 1 day ago | Updated 12 hours ago

Support Analyst

Arthur Lawrence

•

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
Easy Apply
Posted 5 days ago | Updated 12 hours ago

Desktop Support Analyst

Robert Half

•

Remote

Contract

Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. You will have the opportunity to work with a company in the IT Software industry in this role. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment ca
Easy Apply
Posted 6 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

•

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
Easy Apply
Posted 8 days ago | Updated 7 days ago