Tier 2 Support Analyst Jobs in Minneapolis, MN

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End User Support Analyst

Robert Half

•

Bloomington, Minnesota, USA

Contract

Description We are a seeking a proactive End User Support Analyst. In this role, your duties will include handling end user requests, developing and managing technology systems, supporting active directory and basic scripting, and troubleshooting hardware/software issues. You'll be responsible for documenting escalated issues to the appropriate internal teams for resolutions, and driving user adoption of key systems and processes. Responsibilities: Support and maintain M365, Active Directory,
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Posted 18 days ago | Updated 11 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

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Minneapolis, Minnesota, USA

Full-time

Description: A client of TEKsystems is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth l
Posted 2 days ago | Updated 11 hours ago

Operation Support Analyst - Onsite

VIVA USA INC

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Richfield, Minnesota, USA

Contract

Title: Operation Support Analyst - Onsite Description: Responsibilities: Years of Experience: 5+ years Technical Skills: Strong understanding of cloud computing concepts: This includes familiarity with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. Deep knowledge of Microsoft Azure services: This includes virtual machines, storage, networking, databases, security, Front gate , CDN, Azure ASE and other core Azure services. Experience wit
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Posted 7 days ago

Desktop Support Analyst

Robert Half

•

Bayport, Minnesota, USA

Full-time

Description I am seeking a detail-oriented Field Operations Specialist primarily responsible for a variety of end-user support tasks within the operations. Your role would also involve providing direction and supervision to the Field Operations Team. This position requires hands-on and remote resolution capabilities to perform duties such as computer hardware and software installation or maintenance. The specialist would also troubleshoot diverse issues pertaining to desktops, laptops, networks,
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Posted 11 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 37 days ago | Updated 9 days ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

•

Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 2 days ago | Updated 11 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 1 day ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 28 days ago | Updated moments ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 12 days ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

•

Remote or Columbus, Ohio, USA

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 6 days ago | Updated 12 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 2 days ago | Updated 11 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 2 days ago | Updated 11 hours ago

Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience)

Svam International, Inc.

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Remote

Contract

Position Title: Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience) Reports to: Project Services and Support (SAS) Supervisor Work hours: 8-5 PST Remote assignment Start: Immediately 6 months project Position Summary: Under minimal supervision, the Project Services and Support (SAS) Analyst will significantly contribute to the clients Enterprise Project Management Office (EPMO) by applying a methodical approach to project exec
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Posted 2 days ago | Updated 17 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 6 days ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 7 days ago | Updated 8 hours ago

Remote IT Support Analyst/Coordinator

Software Guidance & Assistance

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Remote or Jacksonville, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Support Analyst/Coordinator for a CONTRACT assignment with one of our premier Healthcare Services clients in Jacksonville, FL. This role will be remote. Required Skills: 0-2 Years experience Bachelor's Degree in IT, Business, or CyberSecurity Must have excellent communication skills with the ability to speak in groups on meetings/calls Coordination of activities (vendor meetings/calls, member contact) Some light Tech/A
Posted 20 days ago | Updated moments ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 1 day ago | Updated moments ago

Infrastructure Support Analyst

NR Consulting LLC

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Remote

Contract

Title: Infrastructure Support Analyst Location: Remote, but may need occasional travel to different sites across US and Canada Type: Contract Duration: Long Term Description: 10+ years of experience working in IT Infrastructure.Should have extensive experience in troubleshooting issues and provide effective solution during server and OS upgrades/deployment.Experience of leading the server/OS upgrades as a SMEGood knowledge of IBM Power machine (specially Power 10 servers), Viper serversPast expe
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Posted 1 day ago

Senior Premier SCM Support Analyst

Brooksource

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Remote

Contract

Position: Senior Premier SCM Analyst Location: 100% Remote Duration: 2+ year contract with extension possibility Job Description: Our client is seekingaskilled and dedicated Senior Programmer Analyst with extensive technical experience and operational understanding of the Premier SCM application platform to maintain these environments while the client migrates to Workday. The candidate should present comprehensive knowledge maintaining Premier solutions. Our consultant will serve as the main po
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Posted 9 days ago

PeopleSoft Integration Support Analyst

Seneca Resources, LLC

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Remote

Contract

A leading transportation agency located in New York, NY is looking for a PeopleSoft Integration Support Analyst with 3+ years of PS experience for a contract role. This is a remote role - (very high expectation that the consultant will be professional, reliable, reachable, and able to work productively while remote). Job Description: This position will be responsible for the development, configuration and implementation and integration of DAN (Disciplinary Action) modules and maintaining suppo
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Posted 21 days ago