Tier 2 Support Analyst Jobs in Minneapolis, MN

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Tier 2 IT/Customer Support Specialist

Kavaliro

•

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 8 days ago | Updated 7 hours ago

End User Support Analyst

Robert Half

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On-site in Bloomington, Minnesota, USA

Contract

Description We are a seeking a proactive End User Support Analyst. In this role, your duties will include handling end user requests, developing and managing technology systems, supporting active directory and basic scripting, and troubleshooting hardware/software issues. You'll be responsible for documenting escalated issues to the appropriate internal teams for resolutions, and driving user adoption of key systems and processes. Responsibilities: Support and maintain M365, Active Directory,
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Posted 12 days ago | Updated 6 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

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On-site in Minneapolis, Minnesota, USA

Full-time

Description: Client is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth location. If you
Posted 2 days ago | Updated 6 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

•

On-site in Minneapolis, Minnesota, USA

Full-time

Description: This company is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth location. I
Posted 2 days ago | Updated 6 hours ago

Technical Support Analyst

TEKsystems c/o Allegis Group

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On-site in Minneapolis, Minnesota, USA

Full-time

There's currently a Technical Support Analyst opportunity available in Minneapolis, MN. Open to a variety of experiences, but having some light network exposure experience would be a plus. This is a great opportunity for someone looking to advance their skillsets and career long term. Ideal candidate would have about 2+ years of corporate IT support experience. Top 3 Skills Good communication - must be articulate and able to adapt communication to the audience or individual (s)he is communicati
Posted 1 day ago | Updated 6 hours ago

Operation Support Analyst

Ameri100

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Hybrid in Richfield, Minnesota, USA

Contract, Third Party

Position Role/Tile: Operation Support Analyst - Level (5288) Start Date: Apr-1-2024 End Date: Mar-17-2025 Location: 7601 Penn Ave. S., Richfield, MN 55423 Responsibilities: Years of Experience: 5+ years Technical Skills: Strong understanding of cloud computing concepts: This includes familiarity with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. Deep knowledge of Microsoft Azure services: This includes virtual machines, storage, netwo
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Posted 1 day ago

Operation Support Analyst - Onsite

VIVA USA INC

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On-site in Richfield, Minnesota, USA

Contract

Title: Operation Support Analyst - Onsite Description: Responsibilities: Years of Experience: 5+ years Technical Skills: Strong understanding of cloud computing concepts: This includes familiarity with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. Deep knowledge of Microsoft Azure services: This includes virtual machines, storage, networking, databases, security, Front gate , CDN, Azure ASE and other core Azure services. Experience wit
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Posted 1 day ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 31 days ago | Updated 3 days ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
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Posted 28 days ago

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

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Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot
Posted 3 days ago | Updated 6 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 2 days ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 22 days ago | Updated 2 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 6 days ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 8 hours ago | Updated 7 hours ago

Junior Cybersecurity Analyst (2 Openings)

DivIHN Integration Inc.

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Remote

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 7 days ago | Updated 15 hours ago

Desktop Support

TEKsystems c/o Allegis Group

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On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 6 hours ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 2 days ago | Updated 17 hours ago

Support Analyst

Arthur Lawrence

•

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 6 days ago | Updated 17 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 16 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 9 days ago | Updated 8 days ago