Tier 2 Support Analyst Jobs in New York, NY

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IT Support Associate Level 1/2

Top Prospect Group

On-site in New York, New York, USA

Full-time

If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Associate with MSP (Managed Service Provider) experience to join our innovative team. FT / Direct Hire / On-Site in NYC / $70-75K plus BenefitsMust have previous MSP experienceSkills: End User Support, Level 1/2 Support, Windows, O365, Active Directory, Cloud Apps, Hardware & Software Support, Tickets, Cl

SOC Engineer / Tier 2

Motion Recruitment Partners, LLC

On-site in Great Neck, New York, USA

Full-time

Our client, a global consumer manufacturing company, is hiring a Tier 2 SOC Analyst for their Security Operations Center on Long Island. As a Tier 2 SOC Analyst, you'll analyze data, develop incident response processes, and conduct in-depth analysis of network and endpoint data. Utilize technologies like SIEM, EDR, and threat intelligence sources to enhance detection and mitigation strategies. Required Skills & Experience: Hands-on experience with SIEM (Microsoft Sentinel an advantage), EDR, Ant

Application Support Analyst

Tradeweb Markets LLC

Remote

Full-time

Tradeweb Direct is seeking an Application Support Analyst. The role requires full understanding of the system architecture, enhancing our observability systems, managing changes and releases as well as debugging performance problems. The role offers end-to-end understanding of a complex online bond trading platform. They will get to know the architecture inside out. Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for

Analyst Retail Application Support

The Connors Group, Inc.

On-site in New York, New York, USA

Full-time

Analyst - Retail Application Support NEW POSITION - Luxury Global NYC Retailer Requirements: Retail experience in SAP as an ERP application Omni Channel/Ecommerce experience SAP Retail, SAP CAR, and SAP AFS modules Oracle Retail Xstore Point of Service (POS) system backend NYC on site daily AWESOME CIO Leader Contact: Christine Appleton NO THIRD PARTIES PLEASE

Network Engineer (Tier 2.5)

Brezo Business Solutions LLP

Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge

IT Helpdesk/Desktop Support Analyst

Apex Systems

On-site in New York, New York, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New

AVP, Application Support & UAT Analyst

Software Guidance & Assistance

On-site in Jersey City, New Jersey, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an AVP, Application Support & UAT Analyst for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ. Responsibilities : Perform User Acceptance Testing of the Functional Requirements of the payment system, filtering system and other systems used by the PCS team Create Business Requirement Documents on system enhancements Support in the UAT governance for major releases: UAT Test Plans, UAT

IT Operations Support Analyst

Xoriant Corporation

On-site in Montvale, New Jersey, USA

Contract

Job Title : IT Operation Support Analyst Location : Montvale, NJ (Onsite) Contact : 6+ Months Duties: This is an operational support role associated with the ongoing support of clients proprietary risk management systems and processes that help client comply with risk management policies and regulatory requirements.Experienced team member working in the Global Business Operations (GBO) Business Process Help Desk (BPHD)Team responsible for providing Global Application Support encompassing mailbo

Operations Analyst / Operations Support

Xoriant Corporation

Hybrid in Montvale, New Jersey, USA

Contract

This is an operational support role associated with the ongoing support of proprietary risk management systems and processes that help comply with risk management policies and regulatory requirements. Experienced team member working in the business operations business process help desk team responsible for providing application support encompassing mailbox monitoring, Remedy tracking and reporting, and support of the application, with occasional extended support during nights/weekends/holidays a

IT support analyst

Trigyn Technologies, Inc.

On-site in New York, New York, USA

Contract, Third Party

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, the IT support analyst will be able to display ex

Network Engineer -Tier 2

Brezo Business Solutions LLP

Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re

APPLICATION ANALYST - INFOR ERP SUPPORT - SCM - 3545

Montefiore Health System Inc

On-site in Elmsford, New York, USA

Full-time

At Montefiore IT we are building a new team to support the Infor ERP FSM implementation. Strong knowledge of SCM concepts and processes, such as Requisitions, Purchasing, Inventory Management, MSCM, EDI, Matching, Payables, Strategic Sourcing and Contracts. The Applications Analyst - SCM (Supply Chain Management) Process & Configuration Analyst is responsible for configuring, implementing, and supporting the assigned SCM modules of the Infor ERP system. This role involves working closely with bu

Network Engineer/Tier 2.5

New Age Technologies Inc

Remote

Contract

This is a long term fully remote contract for a Network Engineer/Tier 2.5 No Corp to Corp or working with other vendors Must pass a CJIS check which requires a #1 LEAD Network Engineer- (40 hours per week)Tuesday 8AM-4:30PM Wednesday 8AM-4:30PM Thursday Half Day (Hours to be determined) Friday 8AM-4:30PM Saturday 7AM-7PM This resource will troubleshoot issues (connectivity, proxy, app, security, load balancer) MACDs, and maintain ticket queue. #2 Network Engineer- (40 hours per week)Sunday thr

System Analyst, Information Systems/LIMS Technical Support

Pfizer

On-site in Pearl River, New York, USA

Full-time

WHY PATIENTS NEED YOU Pfizer's purpose is to deliver breakthroughs that change patients' lives. Research and Development is at the heart of fulfilling Pfizer's purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class me

Operations / Application Support Analyst - Long-term contract - Hybrid

Benchmark IT- Technology Talent

Hybrid in Montvale, New Jersey, USA

Contract

For our direct client, a prestigious global firm, we seek a driven, strong analyst with solid computer skills and experience researching issues, and great communications skills to support the company's global business users. This is a long-term (12 months) contract position with good opportunity to convert to full-time with this company, it's a great entry-point into the company. This position is hybrid, the team works several days per week in the Montvale, NJ office. Duties: This is an operat

Jr. Application Support Analyst

Trigyn Technologies, Inc.

On-site in Woodbridge Township, New Jersey, USA

Contract, Third Party

Our client - a major transportation services firm based out of Middlesex County, NJ - has an immediate need for an Application Support Analyst. Please see details below: Project Overview: This role will provide support PeopleSoft HR and Financial systems and assist in troubleshooting any issues. Address and resolve PeopleSoft system issues while interacting with the user base. Job Functions & Responsibilities: ? Assist users with use of PeopleSoft based systems, addressing issues they might ha

Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Tier 1 Tech Support Specialist Location: Orlando, FL- 100% Remote 3rd shift Duration: 6 Month Contract to Hire Compensation: $15-$16 Work Requirements: , Holders or Authorized to Work in the US Technical Support Specialists are responsible for providing first level technical assistance for University Staff, Students, and Education Affiliates who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Technical Support Specialists Location: Orlando, FL- 100% Remote 3rd Shift Duration: 6 Month Contract to Hire Compensation: $15-$16/hr Work Requirements: , Holders or Authorized to Work in the U.S. Technical Support Specialists are responsible for providing first level technical assistance for our client s staff, who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an entry level position within a f

Desktop Support Analyst

Data Processing Resources

On-site in New Rochelle, New York, USA

Full-time

Desktop Support Analyst Knowledge and Skill Requirements: - 4 years previous experience working as a Desktop Support Analyst for a large organization - Ability to provide Level 2 support for all IT related issues including network connectivity, peripheral device troubleshooting, software configuration/installation and end user support - Printer, Fax and Scanner troubleshooting and repair - Advanced knowledge and understanding with supporting Microsoft Office products - A basic familiarity with