Tier 2 Support Analyst Jobs in Philadephia, PA

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Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 13 days ago | Updated 10 hours ago

Software Development Analyst 2

HII Mission Technologies

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On-site in Philadelphia, Pennsylvania, USA

Full-time

Requisition Number: 18496 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Security Clearance: Confidential Level of Experience: Mid This opportunity resides with Fleet Sustainment, a business group within HII's Mission Technologies division. For 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. From small watercraft to submarines, combatants and aircraft carriers, our systems and maintenance experts help the Navy maintain a
Posted 21 days ago | Updated 7 hours ago

Support Analyst

Arthur Lawrence

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On-site in Darby, Pennsylvania, USA

Contract

Arthur Lawrence is looking to hire a Support Analyst based in Darby, PA. Please find job description below and send us your updated resume, if interested: Core Requirements: 2+ years of experience providing EUD support, Service Desk support or equivalent experience/knowledge Strong knowledge of many various pieces of equipment & software including printers, terminals, PCs, networking and telecommunication hardware, etc. High school degree is required In-depth knowledge of the TCP/IP protocol sui
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Posted 7 days ago | Updated 12 hours ago

MSP Support Analyst

Motion Recruitment Partners, LLC

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On-site in Cherry Hill, New Jersey, USA

Full-time

Join a thriving managed service provider as a Support Analyst! In this role, you'll be the backbone of client support, aiding small to mid-sized businesses across various sectors such as finance, education, healthcare, non-profit, and technology. Your responsibilities will include both remote and on-site assistance, tackling tasks like AD management, group policy implementation, system/server administration, O365 support, PC setup, network troubleshooting, and user assistance. This position offe
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Posted 11 days ago | Updated 7 hours ago

Desktop Support Analyst

Robert Half

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On-site in Philadelphia, Pennsylvania, USA

Full-time

Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. This role is with a company in the Education industry. This Desktop Support Analyst role is a long-term contract / temporary to hire opportunity based in the Philadelphia, Pennsylvania, area. What you get to do every single
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Posted 14 days ago | Updated 7 hours ago

Desktop Support Analyst

Robert Half

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On-site in King of Prussia, Pennsylvania, USA

Contract

Description Do you excel at explaining intricate technical information to the non-technical user? Are you a driven individual who is most productive in an active and positive environment? If that sounds like you, Robert Half has a Desktop Support Technician role with a company in the IT Software industry that may be the position for you. We especially want to hear from motivated candidates with effective problem-solving abilities. Located in the King of Prussia, Pennsylvania, area, this Desktop
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Posted 11 days ago | Updated 7 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 36 days ago | Updated 8 days ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 7 hours ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 1 day ago | Updated 7 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 13 hours ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 27 days ago | Updated 4 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 11 days ago

Senior Imaging Informatics Support Analyst

Penn Medicine

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On-site in Philadelphia, Pennsylvania, USA

Full-time

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e
Posted 60+ days ago | Updated 8 hours ago

Security Analyst 2

Motion Recruitment Partners, LLC

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On-site in Hammonton, New Jersey, USA

Full-time

Are you looking for an Information Security Analyst position? This security analyst position is a full-time opportunity in South Jersey at a manufacturing company. They require 1-2 days on site, so local to South Jersey is preferred. The Security Analyst will have two main responsibilities, vulnerability management and SIEM systems. This hybrid is looking for someone mid-level who can come in with prior cyber security knowledge. It is a fantastic opportunity for you to not only gain highly appli
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Posted 60+ days ago | Updated 6 hours ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 5 days ago | Updated 1 hour ago

Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience)

Svam International, Inc.

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Remote

Contract

Position Title: Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience) Reports to: Project Services and Support (SAS) Supervisor Work hours: 8-5 PST Remote assignment Start: Immediately 6 months project Position Summary: Under minimal supervision, the Project Services and Support (SAS) Analyst will significantly contribute to the clients Enterprise Project Management Office (EPMO) by applying a methodical approach to project exec
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Posted 1 day ago | Updated 3 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 5 days ago

Executive Support Analyst

The Walt Disney Company

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Remote

Full-time

The Enterprise Technology mission is simple, "We Connect, Empower and Protect the Disney magic." The End-User and Technical Operations organization within Enterprise Technology is responsible for monitoring and managing the end-to-end delivery and support of enterprise technology services across The Walt Disney Company and its' business segments. This organization is responsible for ensuring adherence to defined service levels and completion of approved work. Conduct service improvement initiati
Posted 5 days ago | Updated 7 hours ago

Data Movement/File Transfer Support Analyst (EDI) (IBM Sterling gateway, HTTPS, SFTP, PGP)

Randstad Digital

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Remote

Contract

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Infrastructure Engineering Senior Advisor to join their dynamic and growing team. All qualified candidates are encouraged to apply! Good organizational, time management, customer service skills; with the ability to work accurately and meet deadlines with frequent interruptions location: Windsor, Connecticut job type: Contract salary: $66 - 76 per hour work hours: 8am to 5pm education: High School res
Posted 14 days ago | Updated 1 hour ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 6 days ago | Updated 4 hours ago