Tier 2 Support Analyst Jobs in San Francisco, CA

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Desktop Support Technician - Level 2

STAND 8

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On-site in San Francisco, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Deskside Analyst role is an exciting opportunity to be a part of a Global Support Team supporting 2 TV stations located in Downtown San Francisco and San Jose. The role is 1st/2nd line deskside support break/fix and demands a high level of customer service to ensure that customer sat
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Posted 4 days ago | Updated 3 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 13 days ago | Updated moments ago

System Support Analyst II

Mitchell Martin, Inc.

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On-site in San Mateo, California, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a System Support Analyst II Location: San Mateo, CA Position Type: Contract Job Summary: As a technical resource provides support and operation of application User account administration Monitors help desk ticket escalations and provides tier 2 application support. Work with users to understand and resolve system problems Takes ownership of issues and collaborates with Help Desk and vendor support to drive issues to full resolution Assist in develo
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Posted 60+ days ago | Updated moments ago

Project Controls Analyst II (Rail/Transit Projects)- 2 Years of Experience Required

AECOM Corp. - Worldwide

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On-site in San Carlos, California, USA

Full-time

Company Description At AECOM, we're delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We're one global team -
Posted 5 days ago | Updated 3 hours ago

Incentives Operations & Support Analyst

Motion Recruitment Partners, LLC

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On-site in Oakland, California, USA

Full-time

Our large crypto company is looking for a contract Incentives Operations & Support Analyst. This is a remote contract position. As an Incentives Operations & Support Analyst, you'll join a dynamic team focused on delivering global growth and incentives programs. In this role, you'll be a guiding force for smooth execution of our incentives programs, ensuring user satisfaction and operational excellence from end to end. You'll build a deep understanding of incentives systems, legal frameworks, an
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Posted 5 days ago | Updated 3 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 35 days ago | Updated 7 days ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 15 hours ago | Updated 3 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 15 hours ago | Updated 3 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 1 day ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 26 days ago | Updated 2 hours ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 10 days ago

Compliance Analyst

Motion Recruitment Partners, LLC

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On-site in San Francisco, California, USA

Full-time

Our large crypto company is looking for a contract Compliance Analyst. This is a remote contract position. The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed. Contract Dur
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Posted 14 days ago | Updated 3 hours ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 4 days ago | Updated moments ago

Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience)

Svam International, Inc.

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Remote

Contract

Position Title: Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience) Reports to: Project Services and Support (SAS) Supervisor Work hours: 8-5 PST Remote assignment Start: Immediately 6 months project Position Summary: Under minimal supervision, the Project Services and Support (SAS) Analyst will significantly contribute to the clients Enterprise Project Management Office (EPMO) by applying a methodical approach to project exec
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Posted 1 day ago | Updated moments ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 5 days ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 14 days ago | Updated 13 days ago

Mid level IT Service Technician

GovCIO

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On-site in San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform
Posted 13 days ago | Updated 3 hours ago

Data Movement/File Transfer Support Analyst (EDI) (IBM Sterling gateway, HTTPS, SFTP, PGP)

Randstad Digital

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Remote

Contract

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Infrastructure Engineering Senior Advisor to join their dynamic and growing team. All qualified candidates are encouraged to apply! Good organizational, time management, customer service skills; with the ability to work accurately and meet deadlines with frequent interruptions location: Windsor, Connecticut job type: Contract salary: $66 - 76 per hour work hours: 8am to 5pm education: High School res
Posted 13 days ago | Updated moments ago

Executive Support Analyst

The Walt Disney Company

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Remote

Full-time

The Enterprise Technology mission is simple, "We Connect, Empower and Protect the Disney magic." The End-User and Technical Operations organization within Enterprise Technology is responsible for monitoring and managing the end-to-end delivery and support of enterprise technology services across The Walt Disney Company and its' business segments. This organization is responsible for ensuring adherence to defined service levels and completion of approved work. Conduct service improvement initiati
Posted 4 days ago | Updated 3 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 6 days ago | Updated moments ago