Tier 2 Technical Support Jobs in 33716

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Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 9 days ago | Updated 1 hour ago

Mid-level IT Service Technician

GovCIO

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On-site in Tampa, Florida, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tampa, FL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operati
Posted 9 days ago | Updated 7 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 32 days ago | Updated 3 days ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
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Posted 29 days ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 1 day ago

Technical Support Engineer

APN Consulting Inc

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Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or
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Posted 6 days ago | Updated 6 days ago

Technical Product Support Specialist (REMOTE)

Perplexity AI

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Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i
Posted 8 days ago | Updated 7 hours ago

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

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Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any
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Posted 24 days ago

Technical Support Rep

Robert Half

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Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are
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Posted 1 day ago | Updated 7 hours ago

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

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Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an
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Posted 27 days ago

Senior Technical Support Analyst

Deltek Systems, Inc.

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Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate
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Posted 28 days ago

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

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Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te
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Posted 3 days ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 23 days ago | Updated moments ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 6 days ago

Technical Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans
Posted 14 days ago | Updated moments ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 2 days ago | Updated 6 hours ago

Specialist Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a
Posted 3 days ago | Updated 7 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 3 days ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote

Third Party, Contract

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 22 hours ago | Updated moments ago

Senior Technical Support Engineer

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 5 hours ago