Tier I Support Jobs in 11801

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Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 9 days ago | Updated moments ago

Support Tier I

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 23 days ago | Updated 1 hour ago

IT Technician - Desktop Support

Siri Infosolutions Inc

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On-site in The Bronx, New York, USA

Contract

Develop an understanding and use of system management tools, utilizing Jamf, Apple Business Manager, Workspace One, Google Workspace, Nexthink, Device Automation, Enterprise Connect and additional technologies. Develop an understanding of the infrastructure systems that support the environment, Active Directory, Network infrastructure etc. Assist with the administering of systems used to support the end user devices Assist with the planning and testing the required configuration profiles to conf
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Posted 3 days ago | Updated 5 hours ago

Executive Desktop Support Lead

Dexter Technologies

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On-site in New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site
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Posted 14 days ago | Updated 11 days ago

Technical Support Lead

SilverSearch, Inc.

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Hybrid in New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 8 days ago

IT Service Delivery Manager

Royal Communications

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Hybrid in Harrison, New York, USA

Full-time

Service Delivery Manager - White Plains / NYC / Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require. Preferably someone who moved up the ranks in various technical roles, starting with help desk, desktop support engineer, and desktop support lead/supervisor. You are an experienced IT l
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Posted 15 days ago | Updated 3 days ago

Desktop Support Technician

Hired by Matrix, Inc.

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Hybrid in New York, New York, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 8 hours ago | Updated moments ago

IT Support Specialist

Michael Page International

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On-site in New York, New York, USA

Contract

The Help Desk Support, you will play a crucial role in providing technical assistance and support to internal users, ensuring smooth operations and optimal use of technology resources. You will be responsible for resolving basic technical issues, escalating complex problems to higher-level support teams, and maintaining accurate records of user requests and resolutions. Client Details Top tier non-profit. Description Reporting to the Director of IT the IT Support Specialist will play an integra
Posted 24 days ago | Updated moments ago

IT Specialist - Onsite Job

Smart Source Technologies

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On-site in New York, New York, USA

Contract

Title: IT Specialist Pay rate: $42 - $45/HR on W2 Location: Brooklyn, NY Mode of work : Onsite office work Description: 60 Months of Experience installing/troubleshooting PCs and Printers 60 Months of Experience installing/troubleshooting servers 12 Months of Experience installing/troubleshooting VOIP phones 60 Months of Experience installing/troubleshooting data communications equipment 60 Months of Experience conducting technical site surveys 60 Months of Experience data cable installation/tro
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Posted 5 hours ago | Updated 3 hours ago

IT User Support Specialist

Hogan Lovells US LLP

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On-site in New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating
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Posted 11 days ago

Jr. Systems Engineer

Atlas Technica

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On-site in New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and
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Posted 25 days ago

Support Staff

Tandym Tech

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On-site in New York, New York, USA

Contract

A recognized legal services organization is currently seeking a Support Staff professional to join their staff. This team takes pride in their work and is looking for someone to confidently jump in to support their operations! Responsibilities: Log into Avaya Cloud Answer and direct all calls to the respective practices or provide contact for external agencies Follow up on voicemails, ensuring clients are communicated with promptly Produce logs and reports to improve the Switchboard System Cove
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Posted 1 day ago | Updated moments ago

IT Support Specialist

Robert Half

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On-site in Hartsdale, New York, USA

Full-time

Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is permanent in nature and is based i
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Posted 1 day ago | Updated 8 hours ago

Trade Support Analyst

Prutech Solutions

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On-site in New York, New York, USA

Contract

Greetings from PruTech. My Name is Suresh, I am a Recruiter with PruTech Solutions supporting a critical need for hiring manager. we support within a Fortune 500 client. We are Looking for Senior Trade Support Specialist / Analyst For one of our Financial Client s. About PruTech Founded in 1997, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to fi
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Posted 2 days ago | Updated 2 days ago

Service Desk Analyst/Help Desk Analyst/ Desktop Support Analyst/ Deskside Analyst

Orpine.com

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On-site in New York, New York, USA

Contract

Job Title: Service Desk Analyst Location: New York, NY Duration: 12 Months+ Job Description: This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes towards Information Technology.Key relationships The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service
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Posted 6 days ago

Executive Administrative Assistant

Kellton

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On-site in New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management
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Posted 4 days ago | Updated 5 hours ago

Support Technician I ONSITE

Oracle Corporation

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On-site in Valhalla, New York, USA

Full-time

Job Description Come and join us! We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To build a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already redefining major bodies like the UK National Health Service, Blue Shield of California, and the Senegalese Ministry of Health-helping them turn data i
Posted 3 hours ago

Office IT Support Technician

Tempositions, Inc.

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On-site in New Hyde Park, New York, USA

Full-time

Description Responsible for the installation, repair, maintenance, and support of Agency desktop hardware and software, networking/communications, security solutions and peripheral equipment. Work autonomously and in a team role to provide support and recommend technology solutions. Thorough understanding of Windows 10 and 11 operating systems Active Directory Users and Computers: add/delete/modify user and computer objects in accordance with department policies and procedures; understand the re
Posted 8 days ago | Updated 4 hours ago

Technical Support Engineer

STAND 8

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On-site in New York, New York, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking a skilled Technical Support Engineer to join our customer-focused team. If you have a passion for technology, excellent problem-solving skills, and a customer-centric approach, we invite you to apply for this exciting opportunity. The Technical Sup
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Posted 1 day ago | Updated moments ago

Junior support engineer (video)

Softnet Consulting Inc.

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On-site in New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w
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Posted 2 days ago