Tier I Support Jobs in Melville, NY

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Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Tier 1 Tech Support Specialist Location: Orlando, FL- 100% Remote 3rd shift Duration: 6 Month Contract to Hire Compensation: $15-$16 Work Requirements: , Holders or Authorized to Work in the US Technical Support Specialists are responsible for providing first level technical assistance for University Staff, Students, and Education Affiliates who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Technical Support Specialists Location: Orlando, FL- 100% Remote 3rd Shift Duration: 6 Month Contract to Hire Compensation: $15-$16/hr Work Requirements: , Holders or Authorized to Work in the U.S. Technical Support Specialists are responsible for providing first level technical assistance for our client s staff, who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an entry level position within a f

IT Support Specialist

Michael Page International

On-site in New York, New York, USA

Contract

The Help Desk Support, you will play a crucial role in providing technical assistance and support to internal users, ensuring smooth operations and optimal use of technology resources. You will be responsible for resolving basic technical issues, escalating complex problems to higher-level support teams, and maintaining accurate records of user requests and resolutions. Client Details Top tier non-profit. Description Reporting to the Director of IT the IT Support Specialist will play an integra

Desktop Support Engineer

Capstone Search Advisors

Hybrid in Stamford, Connecticut, USA

Full-time

Fairfield County Financial Services Company is seeking a talented Support Technician. Candidate will be responsible for installing, diagnosing, repairing, maintaining, and upgrading all PC related hardware and software to ensure optimal workstation performance. RESPONSIBILITIES: Provide hands-on first level service of the technology environment, management of support tickets, answering support calls, asset management, and desktop serviceProvide troubleshooting and service for the desktop/laptop

Helpdesk Technician

Eclaro

On-site in Dobbs Ferry, New York, USA

Contract

Eclaro is seeking a skilled Helpdesk Technician specialized in facilitating the transition from Windows 10 to Windows 11 operating systems. As a vital member of our IT support team, you will be responsible for imaging machines, deploying software, and ensuring a seamless migration process for our organization's 1000 PCs and 500 laptops, predominantly Dell machines with a mix of Lenovo/Surface laptops. Key Responsibilities:Operating System Migration: Lead the migration process from Windows 10 to

Desktop Support Specialist

TEKsystems c/o Allegis Group

On-site in Greenwich, Connecticut, USA

Full-time

**this role is not entry level and requires someone that can work in a high stress/fast paced environment Description: Top 3 Skills 2 + years of Desktop Support Experience Microsoft Office (365), basic Network (SCCM/MECM) and Hardware Break/Fix (Lenovo) troubleshooting experience is needed. Excellent Customer Service/Interpersonal skills Additional Information This individual will be Supporting Equity Traders on site 5 days a week - very high pressure environment. The right fit will have urgency

Desktop Support Hardware Installation Technician

Apex Systems

On-site in Hempstead, New York, USA

Full-time

Job#: 2015495 Job Description: If interested please email your resume and best phone number to Rich Pinapfel at Desktop Support Installation Technician This is a 8 + month opportunity supporting a well known company in the area. The candidate for this role will need good written and excellent clear verbal communication. IT Support or hardware install experience is helpful but not mandatory. The candidate will also need to be comfortable with commute and have a reliable vehicle. Duration of jo

Geek Squad Agent (Retail Store)

Best Buy

On-site in Queens, New York, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi

Help Desk and IT Support Analyst - Hybrid

Benchmark IT- Technology Talent

Hybrid in Greenwich, Connecticut, USA

Full-time

A global investment firm in Greenwich, CT is seeking a Help Desk and IT Support Analyst. In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Companys PCs, printers, servers, and related equipment. Tasks include end user support and performing PC maintenance, upgrades an

Service Now Technical Assistant

TEKsystems c/o Allegis Group

On-site in Elmsford, New York, USA

Full-time

Description: This higher ed client utilizes ServiceNow as their incident management tool. The tool allows the technical support staff to document incidents and information to resolve tickets. This technician will be responsible for various tasks and administration supporting the ServiceNow Platform. Day to day duties will include but are not limited to; adding users into groups, training users on the platform as well as how to adopt best practices, and overall monitoring and maintaining the plat

Helpdesk position for hedge fund in CT

The Astor Group

On-site in Greenwich, Connecticut, USA

Full-time

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Companys PCs, printers, servers, and related equipment. Tasks include end user support and performing PC maintenance, upgrades and configurations. Responsibilities: Provide helpdesk support and resolve problems to th

Broadcast Systems Support Engineer

Tricon Solutions

On-site in Stamford, Connecticut, USA

Full-time, Part-time, Contract, Third Party

W2 ONLY ROLE - NO C2C PLEASE Location: Stamford, CT Type: 1 year contract on W2 (High chance to convert at contract end) Summary: Our client is a leading fortune 500 Global Media Giant whose Sports Broadcast division is headquartered in Stamford, CT. We are looking for a motivated engineer comfortable functioning within a fast-paced environment to support systems for Remote Live Sports production onsite or at-home base. This position is responsible for building, designing, configuring, and ma

TLM Premium Reconciliation Developer - Remote - EST preferred (Client is in NYC, NY)

Sedna Consulting Group

Remote

Contract, Third Party

Dear Applicant, Please let me know if you are interested. Job Title: TLM Premium Reconciliation Developer Location: Remote - EST preferred (Client is in NYC, NY) Duration 12 months Requirement: 1. TLM Premium tools 2. Unix and Oracle 3. TLM View JD: - Hands on dev/support experience on TLM Premium 3.0+ - TLM View concepts and development - Know majority of TLM database model and cross linking of tables - Excellent analysis skills and ability to pick up and resolve any kind of Prod issues

Remote Licensed Mental Health Therapist - New York State

Headway

Remote

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Systems Administrator

Eaglestone

On-site in Brooklyn, New York, USA

Full-time

Position Summary Provides hardware, software, network, and telecommunications support to the Eaglestone user community by means of timely intervention, structured problem determination, root cause analysis and documented solutions. Provide operational backup support to the Senior Director of Network Operations. Required to travel to all Eaglestone locations on demand or when required. Primary/Essential Responsibilities and Duties Supports, monitors and troubleshoots networks, systems, and applic

Desktop Support Technician

Spruce Technology Inc.

On-site in Queens, New York, USA

Full-time, Contract

Job Description: The person in this position provides technical support for desktop and laptop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The individual in this position also assists in the maintenance and testing of new

Desktop Support Anayst

Data Processing Resources

On-site in Darien, Connecticut, USA

Full-time

Desktop Support Analyst Knowledge and Skill Requirements: - 1 to 3 years previous experience working as a Desktop Support Analyst for a large organization - Ability to provide Level 2 support for all IT related issues including network connectivity, peripheral device troubleshooting, software configuration/installation and end user support - Printer, Fax and Scanner troubleshooting and repair - Advanced knowledge and understanding with supporting Microsoft Office products - A basic familiarity

AV Technician

TEKsystems c/o Allegis Group

On-site in Brentwood, New York, USA

Full-time

Top Skills' Details Technical Knowledge and ability to follow scripted work related to IT projects including replacing access points, imaging devices, workstation set up etc. 2. Knowledge of hardware support for the following but not limited to PC's, Laptops, printers, tablet, mobile phones and proper data management and documentation techniques for each type of hardware. 3. Customer Service Skills - ability to work within a team and provide client facing support Top Skills' Details 1-3 years' e

Programmer Analyst

Robert Half

Remote

Contract

Description Custom Sharepoint, SharePoint, Sharepoint Development, SharePoint Design Requirements Custom Sharepoint, SharePoint, Sharepoint Development, SharePoint Design Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creat