Tier I Support Jobs in New York, NY

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Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h

Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

Executive Desktop Support Lead

Dexter Technologies

On-site in New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site

Technical Support Lead

SilverSearch, Inc.

Hybrid in New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and

IT Technician - Desktop Support

Siri Infosolutions Inc

On-site in The Bronx, New York, USA

Contract

Develop an understanding and use of system management tools, utilizing Jamf, Apple Business Manager, Workspace One, Google Workspace, Nexthink, Device Automation, Enterprise Connect and additional technologies. Develop an understanding of the infrastructure systems that support the environment, Active Directory, Network infrastructure etc. Assist with the administering of systems used to support the end user devices Assist with the planning and testing the required configuration profiles to conf

Desktop Support Technician

Hired by Matrix, Inc.

Hybrid in New York, New York, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre

IT Specialist - Onsite Job

Smart Source Technologies

On-site in New York, New York, USA

Contract

Title: IT Specialist Pay rate: $42 - $45/HR on W2 Location: Brooklyn, NY Mode of work : Onsite office work Description: 60 Months of Experience installing/troubleshooting PCs and Printers 60 Months of Experience installing/troubleshooting servers 12 Months of Experience installing/troubleshooting VOIP phones 60 Months of Experience installing/troubleshooting data communications equipment 60 Months of Experience conducting technical site surveys 60 Months of Experience data cable installation/tro

IT Support Specialist

Michael Page International

On-site in New York, New York, USA

Contract

The Help Desk Support, you will play a crucial role in providing technical assistance and support to internal users, ensuring smooth operations and optimal use of technology resources. You will be responsible for resolving basic technical issues, escalating complex problems to higher-level support teams, and maintaining accurate records of user requests and resolutions. Client Details Top tier non-profit. Description Reporting to the Director of IT the IT Support Specialist will play an integra

IT User Support Specialist

Hogan Lovells US LLP

On-site in New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating

Jr. Systems Engineer

Atlas Technica

On-site in New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and

Support Staff

Tandym Tech

On-site in New York, New York, USA

Contract

A recognized legal services organization is currently seeking a Support Staff professional to join their staff. This team takes pride in their work and is looking for someone to confidently jump in to support their operations! Responsibilities: Log into Avaya Cloud Answer and direct all calls to the respective practices or provide contact for external agencies Follow up on voicemails, ensuring clients are communicated with promptly Produce logs and reports to improve the Switchboard System Cove

Trade Support Analyst

Prutech Solutions

On-site in New York, New York, USA

Contract

Greetings from PruTech. My Name is Suresh, I am a Recruiter with PruTech Solutions supporting a critical need for hiring manager. we support within a Fortune 500 client. We are Looking for Senior Trade Support Specialist / Analyst For one of our Financial Client s. About PruTech Founded in 1997, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to fi

Service Desk Analyst/Help Desk Analyst/ Desktop Support Analyst/ Deskside Analyst

Orpine.com

On-site in New York, New York, USA

Contract

Job Title: Service Desk Analyst Location: New York, NY Duration: 12 Months+ Job Description: This role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and learn the unique approach that a truly global firm utilizes towards Information Technology.Key relationships The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service

Executive Administrative Assistant

Kellton

On-site in New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management

Hardware/Break Fix Technician

TEKsystems c/o Allegis Group

On-site in New York, New York, USA

Full-time

Description: This customer facing, non-exempt HP PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to HP's PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful, and determined for succ

Technical Support Engineer

STAND 8

On-site in New York, New York, USA

Full-time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! We are currently seeking a skilled Technical Support Engineer to join our customer-focused team. If you have a passion for technology, excellent problem-solving skills, and a customer-centric approach, we invite you to apply for this exciting opportunity. The Technical Sup

Junior support engineer (video)

Softnet Consulting Inc.

On-site in New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w

Tech Support Analyst

Kforce Technology Staffing

On-site in New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in New York City, NY that is looking for a Senior Technical Support Analyst to join their team. Summary: This person will work with a team and be responsible for onsite technical issues. The Senior Technical Support Analyst will need to be onsite 5 days per week as support for the office staff. They will be setting up new pcs; A/V break/fix; Network printer breakfix; various other hardware and software break/fix; and first line troubleshooting phone and net

Sr. Windows Desktop Support_NYC

Synechron

On-site in New York, New York, USA

Full-time, Third Party

Windows Desktop Support Location: NYC The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure. Key Skills: Vmware, Appvolume, SCCM Major Responsibilities: Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.Work with a

IT Support Specialist

Randstad Digital

On-site in New York, New York, USA

Contract

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office) Standard prompt stuff but also doing deskside/hardware type of support Proficie