Tier 2 Help Desk Jobs in Arlington, VA

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Tier 2-3 Help Desk Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 1 day ago | Updated 8 hours ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 4 days ago | Updated 9 hours ago

Tier 2 Desktop Support (Active Top Secret Clearance Required)

TEKsystems c/o Allegis Group

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On-site in Washington, District of Columbia, USA

Full-time

Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the user community and you will interact daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning experience and using sound judgm
Posted 18 hours ago | Updated 6 hours ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
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Posted 1 day ago | Updated 8 hours ago

Tier 2 Desktop Support Analyst

IT Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i
Posted 18 hours ago

Team Leader - Helpdesk, Tier 1

Edward Jones

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On-site in Washington, District of Columbia, USA

Full-time

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are a
Posted 18 days ago

Help Desk Tier I&II

QCI/Quandrant, Inc.

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On-site in Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son
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Posted 14 days ago

Tier II Help Desk Analyst

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal
Posted 20 days ago | Updated 7 hours ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 5 days ago | Updated 9 hours ago

Technical Support Tier 1 & 2

Dynamic Computing Services Corporation

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Hybrid in Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support Tier 1 & 2 for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is
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Posted 19 days ago

Security Engineer Tier 2

Motion Recruitment Partners, LLC

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On-site in Arlington, Virginia, USA

Full-time

Security Engineer- Tier 2 The company is looking for creative individuals interested in helping grow something truly unique in their markets. While the ideal candidate is great at independently getting their work done, at the same time they are a team player who readily and proactively contributes to team activities to both the team and client's consistent satisfaction. This position will be a 6-month contract-to-hire and will need to come into their Manassas, VA or Washington D.C. 2-3 days a we
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Posted 60+ days ago | Updated 6 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 1 day ago | Updated 8 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

•

On-site in Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio
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Posted 1 day ago | Updated 8 hours ago

Tier 2 Incident Response Analyst- Day Back Shift

Leidos

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On-site in Ashburn, Virginia, USA

Full-time

Description Job Description : Department of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC) is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud,
Posted 11 days ago | Updated 1 hour ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 6 days ago | Updated 1 hour ago

Primary Technical Control Facility Lead

Apex Systems

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On-site in Washington, District of Columbia, USA

Full-time

Job#: 2023562 Job Description: Education Requirement: - Bachelor's Degree in Related Field Years of Experience: - Minimum 5 years' experience with managing and operating cryptographic facilities. Certification Requirements: N/A Clearance Requirements: -Active TS/SCI Clearance Experience Requirements: - Demonstrate knowledge in maintaining the operational status of a Tech Control facility - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and C
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Posted 11 days ago | Updated 10 hours ago

Network Engineer -Tier 2

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re
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Posted 26 days ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 28 days ago | Updated 22 hours ago

Functional Business Analyst - Help Desk

CGI Group, Inc.

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On-site in Arlington, Virginia, USA

Full-time

Functional Business Analyst - Help Desk Position Description Working with a team of 20 members to assist a federal client in their day-to-day activities around Momentum Financials and Acquisition ERP system. Being the first line of support, members work directly with the client, resolving and testing issues, preparing for the agency for upgrades and releases and taking on different/new tasks throughout the week. Your future duties and responsibilities Help Desk Analysts I provide the first poin
Posted 26 days ago | Updated 12 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 3 hours ago