Tier 2 Technical Support Jobs in 14424

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Customer Service - Technical Support - REMOTE

Randstad Digital

Remote

Contract

job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analyst, and/or applications development to r

IT Technical Support Technician || Newport News, VA **LOCALs preferred

Prudent Technologies and Consulting

Remote

Contract

Role: IT Technical Support Technician Location: Newport News, VA 23602 Duration: 6-month project Exp supporting iPads in an Enterprise environment required Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working w

Support Tier I

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Contract

Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators.Experience working with ServiceNow is preferred. Strong customer service skills are requ

Technical Customer Support with SketchUp

Talent Group

Remote

Contract

Provide friendly and professional customer support via email, chat, and phone.Manage customer queues and ensure timely responses to inquiries.Document customer interactions and troubleshoot technical issues related to SketchUp.Assist with account management, billing, installations, and bug tracking.Stay updated on product knowledge and internal systems.Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp: Billing and invoicin

Network Engineer (Tier 2.5)

Brezo Business Solutions LLP

Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Tier 1 Tech Support Specialist Location: Orlando, FL- 100% Remote 3rd shift Duration: 6 Month Contract to Hire Compensation: $15-$16 Work Requirements: , Holders or Authorized to Work in the US Technical Support Specialists are responsible for providing first level technical assistance for University Staff, Students, and Education Affiliates who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an

Tier 1 Support Specialist

INSPYR Solutions

Remote

Contract

Title: Technical Support Specialists Location: Orlando, FL- 100% Remote 3rd Shift Duration: 6 Month Contract to Hire Compensation: $15-$16/hr Work Requirements: , Holders or Authorized to Work in the U.S. Technical Support Specialists are responsible for providing first level technical assistance for our client s staff, who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an entry level position within a f

Network Engineer -Tier 2

Brezo Business Solutions LLP

Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Network Engineer/Tier 2.5

New Age Technologies Inc

Remote

Contract

This is a long term fully remote contract for a Network Engineer/Tier 2.5 No Corp to Corp or working with other vendors Must pass a CJIS check which requires a #1 LEAD Network Engineer- (40 hours per week)Tuesday 8AM-4:30PM Wednesday 8AM-4:30PM Thursday Half Day (Hours to be determined) Friday 8AM-4:30PM Saturday 7AM-7PM This resource will troubleshoot issues (connectivity, proxy, app, security, load balancer) MACDs, and maintain ticket queue. #2 Network Engineer- (40 hours per week)Sunday thr

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Application Support Engineer ( level 2 support)

Tekniforce

Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position.Responsibilities as Application Support Engineer: Perform root cause analy

DOM Support Lead (for Level 2 support)

ApTask

Remote

Contract

Role: DOM Support Lead (for Level 2 support) Job Location: El Segundo, CA (Remote ok for initial 1 month) Duration: Long Term Contract Responsibilities: Worked as integration expert / orchestrator liasoning with cross functional team. Design, develop, maintain, support, and enhance IBM DOM platform. Work closely with cross-functional teams to understand business requirements and translate them into technical solutions. Develop and maintain integrations with other systems and platforms. Collabor

Level 2 PAR Brink Support Professional

Solugenix Corporation

Remote

Full-time

Level 2 PAR Brink Support Professional Atlanta, GA (Remote) Direct Hire Job ID 2024-9595 We are looking for a Level 2 PAR Brink Support Professional. This is a Full Time Role with Solugenix based out of Atlanta, GA (Remote). Under general supervision, provides software and hardware support for helpdesk, field, and other technology groups, which includes resolving connectivity issues through wireless networking and resolving technical challenges for stores and managers. Assist in formulating trai

Technical Support Specialist

Robert Half

Remote

Contract

Description What will you do? Leverage your knowledge and expertise to answer questions and resolve problems. No two customers, problems, or resolutions are the same. We are looking for a tech savvy person who will rely on their training and resources and is always up for a challenge. Actively listen, build relationships and engage with small business merchants Diagnose, troubleshoot, own, and resolve complex hardware, software, application, and network issues. Walkthrough web portal navigation

Technical Historical Records Linguist 2 (Korean)- Remote

ConsultNet, LLC

Remote

Full-time

Technical Historical Records Linguist 2 (Korean) 12-24 month contract Salt Lake City, Utah or Remote We are looking for an experienced detail-oriented individual with demonstrated native-level language expertise in working with historical Korean documents (including old hanja and hangul) and deep knowledge of historical genealogical documents to help us build high-quality training data for machine learning systems. This person's work will help make billions of records available in FamilySearch

Technical Consultant - Child Support

CSG

Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Lab

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Full-time

Position : IT Technical Support Technician(Remote) Position type: Contract Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Responsiblities: The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards. Collaborate with peers on the deployment of iPads via Intune Utilize the Intune console to assist with managing iPads Serve as primary point of contact for business s