Tier 2 Technical Support Jobs in 14424

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Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h

Technical Support Engineer 2

Kforce Technology Staffing

Remote

Full-time

RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking a Technical Support Engineer 2. Summary: The Technical Support Engineer II/Remote Engineer 2 works as a member of the Reactive Service Delivery Team to provide support services to clients. The position is highly client-facing via phone, email, and remote assistance tools, and as such requires outstanding communication and client service skills. The Tech Support Engineer resolves workstation, server and network problem tickets,

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge

Network Engineer -Tier 2

Brezo Business Solutions LLP

Remote

Contract

We are hiring for the below Fully Remote Contract job opportunity. If you are interested please apply with your most recent resume. Network Engineer -Tier 2 Location: Fully RemoteDuration 12 months+ (Has high chances of extension) Job Description: Candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.Candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.Candidate will be re

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

Technical Support Engineer

APN Consulting Inc

Remote

Contract

The Technical Support Engineer will provide level 3 technical support to Clinical and Non-Clinical groups using TeamSupport. This includes troubleshooting application issues, replicating issues in non-Production environments and working across multiple business units providing updates of open issues. This role will also set up, maintain, and resolve issues around sales demo environments (US and Canada) as well as training env when they go on AWS. This position requires a strong functional PM or

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Technical Support Specialist who will constantly examine and monitor the firm's practices with existing customers, helping ensure that retention levels are as high as possible. They will also analyze data to find ways to attract new customers, as well as assist in the rollout of such measures. The Technical Support Specialist will be focused on triaging, updating and coordinating ticket updates. Additionally, they will validate

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans

Technical Support Engineer

Nexsys Electronics, Inc. dba Medweb

Remote

Full-time

Technical Support Engineer Summary of Position: This remote position provides all direct support and indirect support to Medweb customers in Theater (i.e. Iraq and Kuwait) primarily, while assisting with remainder of the Medweb customer base secondarily. This position will include direct in-theater support on a rotational basis during the lifetime of this contract between the Government and Medweb. The remainder of the time (when not in theater) will be spent as part of the Technical Support Te

Application Support Engineer ( level 2 support)

Tekniforce

Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal

Specialist Global Technical Support

CIENA Corporation

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. . Job Description Why Ciena: We a

SOC Analyst (Tier 2)

Valiant Solutions LLC

Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you

Technical Support Supervisor

Symbotic

Remote

Full-time

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need The Technical Support Supervisor for operational sites plays a hands-on role in leading Technical Support team members, actively troubleshooting the system, becoming a system lead

Technical Product Manager Level 2

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Cincinnati, OH that is seeking a Technical Product Manager Level 2 to join their team on a 6-month contract to hire basis. Summary: Our client is modernizing our central data engineering (ETL) space. One example of these changes involve moving from Informatica to Databricks. We seek two Product Managers to help drive this change. One PM will focus on engaging teams across Kroger that are supported by the existing ETL teams. This PM will help connect tho