Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I located in ANKENY, Iowa. As part of our team, your role will encompass providing first-level support to end-users, maintaining hardware and software components, and ensuring company safety and security standards are met. Responsibilities: Serve as the first point of contact for incoming requests to the service desk via telephone, web portal, and email, ensuring effective resolution of end-user issues.
Job Summary We offer remote work opportunities (AZ, *CO, IA, ID, IL, MN, MO, MT, NV, NM, OR, SD, TX, UT, *WA, WI & WY only) The principal function of this position is to provide technical skills and expertise required to support, configure, upgrade, and advance Medical Management applications. Analyzes system performance and researches system failures. Interfaces with vendors and business staff to resolve system problems; and supports development, testing, and implementation of projected enhance
Engineering Project Manager Clinton, IA 18 Months APOLIS2024Pay Range: $80-85/Hour on W2These two positions are needed in order to support the current team with a k Maintenance Project. Once this project is completed, will be assigned new work.This is a 1st shift role, some weekends/holiday weekends required.POSITION SUMMARY: * Responsible for equipment and plant layout design, energy conservation, development and implementation of capital program and key projects, general upkeep and improvement
Description: Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. *Consult with customers and provide additional solution in the form of up-selling NRTC's products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a d
