•On-site in Charlotte, North Carolina, USA
Operations Technician II Location : Remote Description: Monitors and maintains management networks.Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups.Knowledge of equipment specific maintenance procedures and can assist field ops in equipment restoration.Takes the lead in driving equipment and facility repair. Knowledge of Ethernet routers / switches.Able to follow MOPs, anticipate problems, and take corrective act 