Voice of the customer Jobs

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Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Principal Software Engineer - Voice

Roblox

San Mateo, California, USA

Full-time

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op

AI Voice/Chatbot Engineer

VRTek Consulting

Remote

Contract

We re looking for a skilled software engineer with 3 5 years of experience, ideally within SaaS or CCaaS environments, to design, develop, and maintain AI-driven voice and chatbot solutions. This role involves full-stack development (Python, Node.js/React, SQL), cloud-native deployment (Docker, Kubernetes, CI/CD), and integration with cloud platforms like AWS, Azure, or Google Cloud. Key responsibilities: include building RESTful APIs, ensuring code quality through testing and reviews, and optim

Network / Voice Engineer

TrustMinds, Inc.

Hershey, Pennsylvania, USA

Contract

Network / Voice Engineer Location: Hershey, PA 17033 Duration: 6 months plus About the Role: Cisco routing and switching experienceCisco certification is requiredIP Control DHCPConfigure VRF, VLANSCitrix NetScaler experience is a plusWill be focused on covering the day to day work for the managers team as they work on the largescale segmentation projectDay to day operational work remote sites that need to be transitionedSomeone who can take the lead on transition sites already have the equipmen

Voice and Mobility Technician

SAIC

Scott Air Force Base, Illinois, USA

Full-time

Job ID: 2506288 Location: SCOTT AFB, IL, US Date Posted: 2025-06-25 Category: Information Technology Subcategory: Telecom Engr Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Voice and Mobility Technician to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Techno

Microsoft Teams Voice Transformation Specialist

Akkodis

Austin, Texas, USA

Full-time

Akkodis is seeking a Microsoft Teams Voice Transformation Specialist for a Contract job with a client in Austin, TX (Remote). You will support Teams architecture design and emergency calling policy configuration, and lead user migration planning and deployment of Teams IP phones. Rate Range: $58/hour to 60/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Microsoft Teams Voice Transformation Specialist job responsibilities include: Impleme

Operations Voice Manager

Decisionpoint Corporation

District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking an Operations Voice Manager to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee and manage the operational support for secure and non-secure voice communications within the Pentagon's primary and alternate technical control facilities, ensuring all voice services are functional, secure, and meet mission-critical needs. Maintain COMSEC int

IT Engineer Infrastructure - Voice, Data Network Infrastructure, Cisco Unified Communications

Kaiser Permanente

Walnut Creek, California, USA

Full-time

Job Summary: Serves as a liaison with business partners, solutions, and enterprise architects to define and understand target strategies. Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Develops and modifies solutions by identifying technical solutions to business problems. Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned system

Business / Systems Analyst - I

Judge Group, Inc.

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Description: Our client is currently seeking a Business / Systems Analyst - I is actively searching for a Business/System Analyst as the key project stakeholder for transformative digital experiences. The ideal candidate will inspire and motivate the IT teams to deliver innovative and exciting solutions with an appropriate sense of urgency. The candidate will represent the ?voice of the customer? by maintaining and prioritizing the backlog to ensure that the team is

Analyst - System Analysis and Program - II

Judge Group, Inc.

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Description: Our client is currently seeking a Analyst - System Analysis and Program - II Hope you are doing well! My name is Pranjal Kalita and I am Recruiter at The Judge Group, a leading Talent Solutions company headquartered in Wayne, PA. I am hoping to connect with you to see if you or someone you know may be interested in learning more about this opportunity. Job Tittle :Business/System Analyst Work Location : Basking Ridge, NJ Time Period : 12 +months contr