Detroit, Michigan
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Today
Description First Point of Contact: Respond to incoming calls, helpdesk tickets and remote support requests for service from district staff and students, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. 3. Issue Resolution: Diagnose and resolve Lev
Full-time
USD 18.00 - 22.00 per hour














