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Compass Call Deployment Manager

BAE Systems

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On-site in Tucson, Arizona, USA

Full-time

Job Description BAE Systems is seeking a highly skilled and motivated individual to join our team of professionals as the Compass Call Deployment Manager. The Deployment Manager will support the Contractor Logistics Support (CLS) organization operating on Davis-Monthan AFB to maintain Worldwide Mobility capable status, along with processing and tracking of all CLS team members. The Deployment Manager will be the subject matter expert on the many guidelines, regulations, contract specifics, and C
Posted 13 hours ago | Updated moments ago

ITPM - Voice or Telecom or Call Center

BAE Systems

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On-site in Herndon, Virginia, USA

Full-time

Job Description We are looking for a Project or Program Manager. This is a big project that has a lot of work in Telecom or Voice so that type of background would be ideal. Call Center experience could work too No Cloud experience is required, but you will get it!! We are looking for an experienced Program Manager to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterpr
Posted 13 hours ago | Updated moments ago

Compass Call Development Program Manager III (Hybrid)

BAE Systems

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On-site in Hudson, New Hampshire, USA

Full-time

Job Description Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. You don't see it, but it's there. Our employees work on the world's most advanced electronics -from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and d
Posted 13 hours ago | Updated moments ago

Compass Call Flight Line and Backshop FSR

BAE Systems

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On-site in Tucson, Arizona, USA

Full-time

Job Description See what you're missing. Compass Call is an airborne tactical electronic attack weapon system that disrupts enemy command and control communications, radars, and navigation systems to restrict adversary battlespace coordination. Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the
Posted 14 hours ago | Updated moments ago

Verint Call Recording Systems Engineer - REMOTE WORK

System One

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Remote

Full-time

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. REMOTE WORK Verint Call Recording Systems Engineer : - Must have actual hands-on support experience with call / interaction recording systems from Verint ( like Verint Interaction Recording ) and ideally from IPC ( like IPC IQ/MAX Tou
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Posted 4 hours ago

Verint Call Recording Systems Engineer - REMOTE WORK

System One

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Remote

Full-time

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. REMOTE WORK Verint Call Recording Systems Engineer : - Must have actual hands-on support experience with call / interaction recording systems from Verint ( like Verint Interaction Recording ) and ideally from IPC ( like IPC IQ/MAX Tou
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Posted 4 hours ago

Snowflake Developer/ Snowflake lead/ Snowflake Consultant/ Snowflake Architect (with Contact center/ Call center)

CirrusLabs

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Hybrid in Atlanta, Georgia, USA

Contract

Snowflake Lead Atlanta, GA Long Term JOB DESCRIPTION: Please look for candidates with Kafka, AWS, Snowflake and BI reporting. Looking for someone who can write complex SQLs understand the existing Complex SQLs. Also should be good on all the Snowflake features like, Creating Procedure, Clone table ,SQLs which need Warehouse and not, Role Based table accessing.
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Posted 5 hours ago

Envision Call Recording Engineer

Cloudious LLC

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US

Contract

Job Type: Contract Rate: $52 per hr on W2 Job Description: Configure and maintain Envision call recording server Adding agent to Envision Recording server Promote privileges from Agent or a Lead Agent to a Supervisor Assigning correct privileges for agent Supervisors Removing privileges of terminated agents Envision Agent Support for Tagger & non-Tagger
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Posted 16 days ago | Updated 4 hours ago

Call Center Support

DevCare Solutions

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On-site in Akron, Ohio, USA

Contract, Third Party

DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with. Call Center experienceAbility to work independentlyMust have a desire to educate and assist troubled customersMust demonstrate the ability to
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Posted 5 days ago | Updated 1 day ago

Call Center Optimization Analyst

General Dynamics Information Technology

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On-site in New Mexico, USA

Full-time

Seize your opportunity to make a personal impact as a Functional Analyst supporting BCRC. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Functional Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Functional Analyst joining our team to continue to meet the expectations of our contract with CMS. The Optimization Analyst is responsible for creation of for
Posted 2 days ago | Updated 7 hours ago

Call Box Tester

Laiba Technologies LLC

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On-site in Mountain View, California, USA

Full-time

JD:LTE / 5G Protocol - Experience with 5G & LTE protocol stack analysis (PHY / MAC / RLC / PDCP layers) , VoLTE call flow. (Optional)LTE & 5G Call processing - (Basic Call Flow, Cell acquisition , Attach / detach, Mobility handovers, Cell reselection procedures) (Required)Tools - Experience working with QCAT / QPST / EFS explorer / QXDM & Wireshark tools for log collection and debugging. (Required)Callboxes - Experience in LTE / 5G lab testing using Anritsu callboxes 8475A/B (Required) and MT
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Posted 7 days ago | Updated 7 days ago

Senior Project Manager - Call Center Technology

The Tri-Com Consulting Group

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On-site in Providence, Rhode Island, USA

Third Party, Contract

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: State of Rhode Island Department of Administration (DOA) / Department of Information Technology (DOIT) Job Posting #: 128137 Project Manager Senior - Call Center Technology The Project Manager Senior has overall responsibility for overseeing small to large projects from initiation to close-out. This will include providing recommendations to improve operation
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Posted 9 days ago | Updated 2 days ago

Call Center Project Manager :Providence, RI

Hirex

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On-site in Providence, Rhode Island, USA

Contract

HireX is the North American leader in staffing, recruitment, and HR Services. A key player in the recruitment and staffing market, HireX provides unrivaled expertise in matching North America's top talent with the most sought-after North American employers. Call Center Project Manager Onsite, Providence, Rhode Island Long-term contract Video interview EXPERIENCE AND REQUIRED SKILLS: 5-10 years' experience as a Project Manager with a proven track record managing complex IT projectsExperience wi
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Posted 8 days ago | Updated 2 days ago

IT Operations Technical Call Center Support

Connexions Data Inc

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On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 6 days ago | Updated 14 hours ago

Project Manager Sr Call Center Tech

22nd Century Technologies, Inc.

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On-site in Providence, Rhode Island, USA

Contract

Duration: 12 Months Job Description: The Project Manager Senior has overall responsibility for overseeing small to large projects from initiation to close-out. This will include providing recommendations to improve operations and smoothly transitioning projects to ongoing Maintenance & OperationsResponsibilities: Develop Statement of Work and requirements with stakeholdersReview proposed technical solutions to ensure they meet the business needs and SDLC standardsDevelop work plans and manage ti
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Posted 9 days ago

Call Center / Customer Service - Rep 1.

Pyramid Consulting, Inc.

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On-site in Louisville, Kentucky, USA

Full-time

Immediate need for a talentedCall Center / Customer Service - Rep 1. This is a08+ Months contract opportunity with long-term potential andis located inJeff Commerce Louisville, KY (Onsite,Once they are fully trained, they can work from home).Please review the job description below and contact me ASAP ifyou are interested. Job ID: 24-15407 Pay Range: $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending
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Posted 19 days ago | Updated 13 days ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

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On-site in Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
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Posted 19 days ago | Updated 14 days ago

Sr. Business Analyst w/Chatbots & CRM Systems & Call Center Technology Experience

Digerati Systems Inc

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Remote

Contract

Required Skills:- Experience in planning, leading, gathering and analyzing business and functional requirements in cooperation with business and technical groups Experience developing business process maps and performing fit-gap analyses Experience solving complex problems and troubleshooting software systems Experience simultaneously collecting requirements across multiple program areas that have varying business needs Experience gathering, documenting, and capturing design requirements Experie
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Posted 2 days ago

Supervisor, Behavioral Health (Call Center/Clinical)

CalOptima

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On-site in Orange, California, USA

Full-time

Supervisor, Behavioral Health (Call Center/Clinical) Job Description Department(s): Behavioral Health Integration Reports to: Sr Manager II FLSA status: Non-Exempt Salary Grade: M - $85,000 - $141,086 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 29, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the firs
Posted 23 days ago

Director Call Center

Canyon Associates

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Hybrid in Morristown, New Jersey, USA

Full-time

Must have a background in HealthCare Would like a background in Claims and Processing Manage a team of 30-50 call center agents Manage a team o 3-7 supervisors and managers Will look to create and build a more efficient call center KPI's to identify trends and potential issues Implement strategic plans to optimize call center performance
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Posted 28 days ago