call Jobs in Jersey City, NJ

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Call Center Deployment Manager

Spruce Technology Inc.

On-site in Brooklyn, New York, USA

Full-time, Contract

Tasks: Provide consistent and secure integration solutions across the enterprise, as well as recommendations of business requirements; collection, identification, and approval of technical specifications; and the subsequent development of technology solutions. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems. Ensure stable enterprise, system of systems architecture by

Director Call Center

Canyon Associates

Hybrid in Morristown, New Jersey, USA

Full-time

Must have a background in HealthCare Would like a background in Claims and Processing Manage a team of 30-50 call center agents Manage a team o 3-7 supervisors and managers Will look to create and build a more efficient call center KPI's to identify trends and potential issues Implement strategic plans to optimize call center performance

Verint Call Recording Systems Engineer - REMOTE WORK

System One

Remote

Full-time

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. REMOTE WORK Verint Call Recording Systems Engineer : - Must have actual hands-on support experience with call / interaction recording systems from Verint and ideally from IPC ( like IPC IQ/MAX Touch ) - Deep expertise with Verint call