call Jobs in New York, NY

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Call Center Deployment Manager

Spruce Technology Inc.

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On-site in Brooklyn, New York, USA

Full-time, Contract

Tasks: Provide consistent and secure integration solutions across the enterprise, as well as recommendations of business requirements; collection, identification, and approval of technical specifications; and the subsequent development of technology solutions. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems. Ensure stable enterprise, system of systems architecture by
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Posted 29 days ago | Updated 5 hours ago

Director Call Center

Canyon Associates

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Hybrid in Morristown, New Jersey, USA

Full-time

Must have a background in HealthCare Would like a background in Claims and Processing Manage a team of 30-50 call center agents Manage a team o 3-7 supervisors and managers Will look to create and build a more efficient call center KPI's to identify trends and potential issues Implement strategic plans to optimize call center performance