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Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

•

Spring Grove, Illinois, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. Preference is given to locations in close proximity to SVB/FCB hubs. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improveme