customer service Jobs in raleigh, nc

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Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl

Senior Specialist, Help Desk/ Desktop Systems

Analog Devices, Inc.

Durham, North Carolina, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Associate BI Developer

Kforce Technology Staffing

Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Associate BI Developer in Saint Louis, MO. Responsibilities: * Participate in requirement-gathering sessions with business sponsors * Participate in the creation of project documentation * Develop and maintain low complexity ad hoc and recurring business intelligence reporting solutions through all stages of the software development lifecycle, using a variety of reporting tools and techniques * Use and support products that contain interm

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Field Applications Senior Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-11-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Applications Senior Engineer (West Virginia Remote) Reporting to the Director, Field Applications the Field Applications Senior Engineer (West Virginia Remote) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide

Field Applications Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-16-2025 Job Posting End Date 09-29-2025 Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technician - Remote (Arizona area). Reporting to the Director, Field Applications the Field Service Technician- Remote (Arizona area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide instal

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (

MES Systems Engineer

Eli Lilly and Company

Durham, North Carolina, USA

Full-time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined

Product Support Engineer, Remote US

Carrier Corporation

Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr

Senior Analyst - IT Support

Marsh & McLennan Companies

Houston, Texas, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

Senior Project Manager (Dititgal Transformation)

SYSCOM, Inc.

Remote

Contract

SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client s achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satis

Field Service Engineer III - Birmingham, AL

GE Healthcare

Remote

Full-time

Job Description Summary The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence. Job Description Responsibilities : Perform advanced troubleshooting and repair on assigned equipment.May also perform installation, validation and mainten

RTP MES Systems Engineer

Eli Lilly and Company

Durham, North Carolina, USA

Full-time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined

Application Development Manager

Vaco by Highspring

Durham, North Carolina, USA

Full-time

Application Development Manager *This job requires authorization to work in the US We are seeking an experienced Application Development Manager to lead the design and implementation of innovative application solutions. This role involves collaborating with technical teams to define system architecture, configuration, and development for various platforms, including workflow management tools, secure data transport, customer service software, and clearing and settlement services. The ideal candi

QA Automation Engineer

Datum Software, Inc.

Remote

Contract

Job Details: Job Title: QA Automation Engineer Duration: Long-Term Contract Location: GA || Remote (EST Time Zone Working Schedule) Client is unable to consider visa dependent candidates currently due to the role and work environment is sensitive in nature. TOP 3 must-have skills: Selenium- JavaBDD automation-Gherkins/CucumberKarateCloud TestingGerkins Job Description: Develop and execute software test plans in order to identify software problems and their causes. Education/Experience Bachelor

Technical Service Engineer II

GE Healthcare

Remote

Full-time

Job Description Summary This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care. ;br> As a Technical Service Engineer (TSE) you are the first point of contact for our customers and set the tone for the rest of their experience. The TSE is responsible for supporting custom

Contact Center Supervisor

Infinite Computer Solutions (ICS)

Remote

Full-time

CMO Operations Supervisor Overview The Customer Service Supervisor/Operations Supervisor monitors the daily operations of a team responsible for triaging daily referrals, preparing and scheduling medical examinations. The Supervisor provides departmental leadership and supervision of contact center employees, and the position requires strong communication and leadership skills with the ability to prioritize and delegate effectively to ensure quality, customer experience and performance metrics

SAP FM Analyst

Sagatianz Inc

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma

Help Desk Support Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w