customer Jobs in Boston, MA

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Principal Customer Support Engineer

Schneider Electric

On-site in Foxborough, Massachusetts, USA

Full-time

Schneider Electric Systems USA, Inc. seeks a Principal Customer Support Engineer in Foxboro, MA. Job Description: Consult and provide solutions for service/productivity issues to management. Represent the service organization in reviews or forum on both an internal and external basis. Aid in selling services to customers. Advise service management on customer requirements for field located services and their income producing potential. Participate in post shipment commissioning and start-up act

Customer Service Representative

CEI Group

On-site in Wilmington, Massachusetts, USA

Contract

Customer Service Representative (Onsite ) Will be processing customer returns. Strong Computer Skills: Basic Microsoft.Microsoft Dynamics AXAbility to identify damaged items that should be pulled from stockSuper attention to detail

Data Quality Analyst, Customer Data Platform

Judge Group, Inc.

On-site in Bellingham, Massachusetts, USA

Full-time

Location: Bellingham, MA Salary: Negotiable Description: Data Quality Analyst, Customer Data Platform This role is responsible for writing data quality requirements, validation rules, and metrics to address data issues that impact US Customer business processes and interactions. Identify critical data elements (CDE) vital for business operations and decision-making within curated ready-to-use datasets, e.g.: Customer Profile & Billing Account, Premise and Service Location, Industry Segmenta

Data Analyst, Customer Data Platform

Judge Group, Inc.

On-site in Westborough, Massachusetts, USA

Full-time

Location: Westborough (CDP), MA Salary: Depends on Experience Description: One of our clients in the Utilities/Energy industry is looking to hire a Data Analyst. This would be a long term contract expected around 2+ years with the possibility for extensions. Hybrid Schedule 2 days onsite per week in Westborough, MA This role is responsible for requirements, subject matter expertise, and UAT for Master and Transaction Data and Ready-To-Use Data Products for US Customer business operations

Customer Success Manager - Remote - Telecoms Industry

Motion Recruitment Partners, LLC

Remote

Full-time

An industry leader in the Telecommunications field is looking for a customer success manager to help the company manage their Saas buisness optimization platform. Candidates would joining the established Customer Success Team, alongside other managers. Ideal candidates for this role are able to utilize data analysis skills on a daily basis. Required Skills & Experience Analytical and Conceptual Thinking Mastery; Demonstrated Proficiency PreferredEffective Communication across Diverse Disciplines

Customer Service representative (CSR) - Series 7 Certification) - Remote

TEK FYNDER

Remote

Full-time

Job Title: Customer Service representative (CSR) Location: Charlotte NC or St Louis MO or Salt Lake UT - 3days/week Onsite Duration: Full Time Job Description: Only W2, Min2+yrs exp Customer Service representative (CSR) Series 7 certification Mandatory

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high

Senior Manager, Customer Success

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Customer Success Manager - Engagement Manager (Healthcare)

Wolters Kluwer

Remote

Full-time

LOCATION: Remote U.S. locations; preferred East Coast and Midwest time zones OVERVIEW You will play a lead role in managing and driving our customer's product utilization across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and will be responsible for ensuring the smooth implementation and effective roll-out of CE products. You will collaborate with a regionally organized Customer Success

MS 365 Developer/Architect Customer Service

Cyquent, Inc.

Remote

Full-time

Duties/Responsibilities: Work with clients to define technical and functional needs; develop plans for implementation, scope, and technology solution options to meet project goalsDevelop solutions utilizing a defined technology stack, including Dynamics 365 and Azure componentsMigrate code from legacy CRM to MS Dynamics 365, ensuring all business rules are carried over.Design integration solutions for Dynamics 365 and other systemsEducation: Bachelor's Degree from an accredited college or univer

Customer Service

Micro Data Systems Inc

Remote

Part-time

Position Title: Account Support Representative Classification: Non-Exempt under the Fair Labor Standards Act (FLSA) Position Status: Part-Time Position (High season: Aug Feb; Low Season: March July) Compensation: $17.00/hourly Test Day Bonus $3/hour; On-Call Bonus $6/hourly Report to: Manager of Team Operations Location: 100% Remote Date: Upcoming Training Dates: May 20, June 17 Job Summary: The Account Support Representative assists the customer support team for MDS client, Law School Admissi

Senior Customer Project Engineer (Remote Eligible, U.S. Only)

GE

Remote

Full-time

Job Description Summary The Senior Project Engineer will direct and coordinate the engineering and design of assigned projects along with technical aspects of the contract. They will coordinate timely decision making on project technical issues relying on internal technical authorities as necessary. Also they will establish & manage the technical interface between all parties involved in the project including engineers, customers, and subcontractors. Job Description Roles and Responsibilities

Application Lead - Customer/1 Business Analyst

Codeforce 360

Remote

Third Party

Career Opportunity: Job Title: Application Lead - Customer/1 Business Analyst About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely wh

Competitive Intelligence Marketing Manager, Customer Workflows

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

NPI Governance Lead, Customer Success Organization

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Customer Service Technical Specialist

Wolters Kluwer

Remote

Full-time

Remote position. Candidate can be located anywhere in the U.S. Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures. Participates in technology related activities of post-sale technical support services to customers, inc

Customer Success Specialist (USA-Remote)

Wolters Kluwer

Remote

Full-time

Basic Function Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the forefront of clinical care. Our accomplished team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients

Privacy Engineer, Customer Identity

Softnice Inc

Remote

Contract

Our client, the leader in the SaaS Identity space has an outstanding Client Platform Engineer opportunity to join their dynamic team. This is a fully remote contract role. Contract Duration: 6-Months Duties: The Role We seek a knowledgeable and development -focused Privacy Engineer to take the privacy of our Customer Identity products, customer data, and infrastructure to the next level. This role is a key member of the Privacy team embedded within the Customer Identity product unit and works ac

CX/Customer Engagement Operations Analyst (Rewards, Incentives)

U.S. Tech Solutions Inc.

Remote

Contract

Job Title: Incentives Operations & Support Analyst Location: Oakland, Ca/ 100% Remote Duration: 12 Months contract Duties: Operations & Support Analyst, Incentives as an Incentives Operations & Support Analyst, you'll join a dynamic team focused on delivering global growth and incentives programs. In this role, you'll be a guiding force for smooth execution of our incentive s programs, ensuring user satisfaction and operational excellence from end to end. You'll build a deep understanding of in

Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h