customer Jobs in Boston, MA

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Digital Customer Data Solutions Architect

Danaher Corporation

Cambridge, England, United Kingdom

Full-time

At first glance, you'll see Danaher's scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms-life sciences, diagnostics, and biotechnology. Look again and you'll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You'll find associates who are as certain about their impact as they are about where they're headed next. You'll find the Danaher Business System, whic

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or New York, New York, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or San Francisco, California, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or Denver, Colorado, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Direct Client: Customer Service Administrator @ Hartford, CT Remote

KSN Technologies, Inc.

Remote

Contract

Customer Service Administrator Hartford, CT Remote 12 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Is this you? Do you want to understand a user s needs, and the why as well as the what of a support request? Are you excited about finding results that meet client needs?Do you naturally think logically, and can you explain difficult concepts to non-technical users?Do you think outside of the box, w

Customer Experience Analyst

RTA US

Remote or Sunnyvale, California, USA

Full-time

Job DescriptionJob DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top social media organization that has an opening for a remote Customer Experience Analyst. 100% Remote Schedule: Monday Friday, 8am 5pm PST Pay Rate Range: $40 - $55/hour W2, based on experience Duration: 2 years contract Responsibilities Manage end-to-end analytics, reporting, and partnerships across multiple customer touchpoints including purchase and delivery journeys. Synthesize and

Customer Service Representative

HCL America Inc.

Remote

Full-time

To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM in accordance with program standards.Independently resolve issues within scope at time of interaction.Participate in knowledge updates/ training, coaching plans, and roundtables.Reliably

Customer Service Representative (82576)

Swoon

Remote or San Francisco, California, USA

Full-time

Job DescriptionJob DescriptionDuration: 5 months,Location: Remote (Preference someone on PST time and open to work 8:00 am-6:00 pm CST) Top Skills: Customer Support experienceHealthcare, hospitality or tech industry experienceOpen to work M-F 8:00 am - 6:00 pm CST What You ll Do: Proactively identify potential issues or failures, implementing corrective tactics to ensure smooth operationsResolve merchant and dasher issues with empathy and urgencySpearhead and execute workflows that uphold our

Customer Experience Senior Program Manager

Headway

Remote or New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Technical Customer Support with Gov. Application Exp

Open IT Labs LLC

Remote

Contract

REMOTE TO GET LAPTOP, EQUIPMENTS ON FIRST DAY FROM CLIENT SITE AT HARRISBURG, PA JD: Technical Customer Support with Gov. Application Exp. Job# 750388 Client : State of PA, Sept. of Health, Harrisburg Rate: $25/hour on: 1099 or $20/hour on W2 Help Desk Analyst - HDA3 A4 SC3Remote Position OBJECTIVES OF ENGAGEMENTThe primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provid

Customer Care Representative

JB Murphy LLC

Remote or Hanford, California, USA

Full-time

Job DescriptionJob DescriptionAs a Customer Care Representative, you will play a vital role in ensuring our customers receive the highest quality service. You ll interact with clients via email, chat, or phone, address their inquiries, and resolve any concerns promptly. This is a remote role with flexible hours, allowing you to work from the comfort of your home. Company DescriptionAt JB Murphy, we specialize in customer care, construction, and custom cabinetry, with over three decades of experi

CRO / VP of Sales and Customer Success

Base

Remote or Palo Alto, California, USA

Full-time

Job DescriptionJob DescriptionSalary: Base is the leading Customer Lifecycle Marketing platform for B2B companies. Our platform empowers companies to focus on their customer base through journey tracking, engagement automation, loyalty and advocacy programs, upsell/cross-sell campaigns, retention marketing, and AI insights and predictions. This allows businesses to generate efficient Customer-led Growth (CLG) and track revenue influenced by customer programs. Base supports Fortune 500 companies

Adobe Customer Journey Analytics Consultant

Randstad Digital

Remote or Eden Prairie, Minnesota, USA

Contract

job summary: Required Qualifications: 2+ years of experience with Adobe Analytics or Google Analytics 1+ years of experience with digital analytics implementation platforms such as: Google Tag Manager, Tealium IQ or Adobe Launch Data layer expertise and experience Expertise writing tagging specifications (SDR, tech specs) Expertise leveraging Omnibug and other web developer tools to debug Analytics Tags Experience with quality assurance and debugging of tagging (media tags and analytics) Op

Dynamics 365 Functional Customer Engagement Consultant_12+ Months Contract

Accion Labs

Remote or Deerfield, Illinois, USA

Third Party, Contract

We are looking for Sr. Dynamics 365 Functional Customer Engagement Consultant with Dynamics Functional Expert, CE, and Field Services at Remote locations with my direct client for 12+ Months of Contract. Please find the below job details and let me know your level of interest. Job Title: Dynamics 365 Functional Customer Engagement Consultant Location: Remote work- USA Duration: 6+ Months Responsibilities: Requirement Analysis: Work closely with clients to gather and analyze business requireme

Customer Business Analyst - Customer Operations

Ascend Software

Remote or Portland, Oregon, USA

Full-time

Job DescriptionJob DescriptionAscend is a fast-growing SaaS company that helps mid-market and large enterprise customers automate accounts payable processing through text extraction, machine learning and powerful integration into their financial systems saving them millions each year. Our clients include household names like NASCAR, Panera, Virgin Voyages, Life Time Fitness and PGA Tour as well as many of the nation s largest and most renown hospitals and health systems, financial services prov

Manager, Product Design, Customer Workflows

ServiceNow, Inc.

Remote or Santa Clara, California, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Customer Service Representative (Remote)

Openlane

US

Full-time

This can be a 100% remote (WFH) position. * Reposession/automotive experience is required for this position. Shift Hours : This team provides coverage from 5:00 am to 5:00 pm Arizona time, so your 8-hour shift will fall between these hours. Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.We're a data company helping customers buy and sel

Remote Customer Service Representative Needed ASAP !!!

MMC Group LP

Remote or San Antonio, Texas, USA

Full-time

Job DescriptionJob Description MMC is hiring for Remote CSR to process State of CA Lifeline accounts. Must live in TX or AZ Start Date: 11/12/2024 Pay Rate: Monolingual: $16.00/hr.Bilingual: $16.50/hr.Work Hours of Operation: Monday through Friday, 7:00 AM to 7:00 PM PSTLanguages Required (Bilingual Preferred): Laotian/LaoJapaneseMandarinCantoneseVietnameseKoreanCambodianHmongTagalogSpanishJob Summary: The Client Service Representative (CSR 1) is responsible for providing customer support, res

Associate Customer Success Manager - Join Our Talent Pool!

ServiceNow, Inc.

Remote or San Diego, California, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Customer Service Representative

HCL America Inc.

Remote

Full-time

Job description Job title: Customer Support Executive Location: El Paso, TX (3 weeks of remote training) Language Needs Bilingual Spanish/English Detailed description/responsibilities: To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM i