customer Jobs in Charlotte, NC

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Customer Support Specialist- Medical

Zachary Piper Solutions, LLC

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On-site in Charlotte, North Carolina, USA

Full-time

Piper Companies is seeking a Customer Support Specialist to join a software company located in Charlotte, NC . This team is operates on a remote schedule. The manager is looking for someone who understands medical terminology. Communicate clearly and effectively with clients, internal staff, and management to resolve issues and ensure customer satisfaction Research and diagnose client system issues and identify and execute intelligent solutions to resolve requests Assist clients via phone, em
Posted 1 day ago | Updated 7 hours ago

Advanced Digital Insights Analyst - Customer Experience

Kroger Company

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Hybrid in Charlotte, North Carolina, USA

Full-time

The Kroger Company is currently looking to hire an Advanced Digital Insights Analyst - Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA Title: Advanced Digital Insights Analyst - Customer Experience Location: Hybrid, based out of either Cinc
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Posted 28 days ago | Updated 28 days ago

Senior Digital Insights Analyst - Customer Experience

Kroger Company

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Hybrid in Charlotte, North Carolina, USA

Full-time

The Kroger Company is currently looking to hire a Senior Digital Insights Analyst Customer Experience on a full time, permanent basis. This opportunity offers a flexible hybrid remote/onsite work schedule and will be based out of any of the following locations within the United States: Cincinnati, OH (preferred), Charlotte, NC, Chicago, IL, Boca Raton, FL, Portland, OR, or San Jose, CA. Title: Senior Digital Insights Analyst Customer Experience Location: Hybrid, based out of either Cincinnati,
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Posted 28 days ago | Updated 28 days ago

Competitive Intelligence Marketing Manager, Customer Workflows

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 hours ago

NPI Governance Lead, Customer Success Organization

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 hours ago

Sr. Director, Customer Success

ServiceNow, Inc.

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Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 hours ago

Customer Service Technical Specialist

Wolters Kluwer

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Remote

Full-time

Remote position. Candidate can be located anywhere in the U.S. Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures. Participates in technology related activities of post-sale technical support services to customers, inc
Posted 21 hours ago | Updated 6 hours ago

Customer Success Specialist (USA-Remote)

Wolters Kluwer

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Remote

Full-time

Basic Function Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the forefront of clinical care. Our accomplished team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients
Posted 21 hours ago | Updated 6 hours ago

& Senior ServiceNow Developer (customer facing), ITSM, ITOM, ITBM

Blink Technology Partners

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Remote

Third Party, Contract

Position : Senior ServiceNow Developer (customer facing), ITSM, ITOM, ITBM Location: Remote Duration : Long Term Mode of Interview : Telephonic/Video Looking for ServiceNow Developer (customer facing), ITSM, ITOM, ITBM. Developer and admin certificate is a must
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Posted 2 days ago | Updated 1 hour ago

Privacy Engineer, Customer Identity

Softnice Inc

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Remote

Contract

Our client, the leader in the SaaS Identity space has an outstanding Client Platform Engineer opportunity to join their dynamic team. This is a fully remote contract role. Contract Duration: 6-Months Duties: The Role We seek a knowledgeable and development -focused Privacy Engineer to take the privacy of our Customer Identity products, customer data, and infrastructure to the next level. This role is a key member of the Privacy team embedded within the Customer Identity product unit and works ac
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Posted 1 day ago

CX/Customer Engagement Operations Analyst (Rewards, Incentives)

U.S. Tech Solutions Inc.

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Remote

Contract

Job Title: Incentives Operations & Support Analyst Location: Oakland, Ca/ 100% Remote Duration: 12 Months contract Duties: Operations & Support Analyst, Incentives as an Incentives Operations & Support Analyst, you'll join a dynamic team focused on delivering global growth and incentives programs. In this role, you'll be a guiding force for smooth execution of our incentive s programs, ensuring user satisfaction and operational excellence from end to end. You'll build a deep understanding of in
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Posted 2 days ago | Updated 21 hours ago

Tier 2 IT/Customer Support Specialist

Kavaliro

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Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h
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Posted 9 days ago | Updated moments ago

Fraud Compliance Analyst (L2 Customer inquiries)

U.S. Tech Solutions Inc.

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Remote

Contract

Duration: 06 Months Contract Location: San Francisco, CA/Remote Duties: The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed.Responsible for providing support for customers
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Posted 10 days ago | Updated 10 days ago

Contact Center Customer Service Inbound/Outbound (Remote)

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Contact Center Customer Service Inbound/Outbound for a 6-month contract in and will be working remotely. Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them. Contract Duration: 6 Months Required Skills & Experience High school diploma or equivalent. Bachelor's degree preferred or equivalent, relevant experience. 1 year of experience in custome
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Posted 13 days ago | Updated 6 hours ago

Customer Advocate Project Manager

Infinite Dimensions

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Remote

Contract

We need following candidate: Title: Customer Advocate Project Manager Duration: 6-12+ Months Remote Work SUMMARY Client is seeking a Customer Advocate Project Manager to support site visits, respond to escalations, be a liaison with GSA customer champions, improve user experience and be an advocate for customer focused outreach opportunities. Currently client is supporting GSA Field Site Pop Ups across the country and this position will support that effort. This includes meeting with facility m
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Posted 14 days ago | Updated 1 day ago

Marketing Tech Lead - CDP (Customer Data Platform)

InfoVision, Inc.

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Remote

Third Party, Contract

Marketing Tech Lead Remote role Long Term Contract Experience in CRM Digital MarketingCDP (Customer Data Platform) preferably ActionIQ experience
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Posted 15 days ago

Marketing Manager of Customer Adv

Revolution Technologies

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Remote

Contract

Duration: 6 months with possible extension Location: Remote Sit anywhere in the US, 100% remote Monday - Friday 9am - 5pm 1 person needed Top Skillsets - Case studies, customer videos & customer testimonials, advocate programs. Working with customer base to fulfill requests. Looking for customer marketing, customer advocacy experience. Creating case study. Someone with great attention to detail, assertive, project management capabilities. Storing ability to move projects forward while managing
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Posted 16 days ago

CDP (Customer Data Platform) Marketing Engineer

BAMM

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Remote

Contract

<>Remote - Must work EST hours MUST HAVES:LinkedIn ProfileExperience with PostmanAbility to design, develop, and consume REST APIs for data exchange between the CDP and other systems.Experience building and maintaining data pipelines to ingest, transform, and load customer data into Snowflake.Experience implementing and managing web SDKs to capture customer data from websites and mobile applications.In-depth knowledge of Snowflake architecture, including tables, schemas, databases, and warehous
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Posted 22 days ago | Updated 22 days ago

Lead Customer Service Engineer

SAIC

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Remote

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe
Posted 43 days ago | Updated 7 hours ago

*Customer Service Specialist*

Kellton

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Remote

Contract

Position: Customer Service Specialist (2 roles) Location: Remote/Hybrid: The position is mostly remote, but there are 6 scheduled days in April and could be more based on volume/team needs: Week of 4/8: 4/9 - 4/11 and Week of 4/15: 4/15 - 4/18. Must be available to work an 8-hour shift between 7am - 7pm. This position is primarily remote, and requires being onsite in our Reston, VA office, during peak volume weeks (approximately 5 weeks across the year). Typical hours: 8:30 am- 6:00 pm ET, (typi
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Posted 45 days ago | Updated 4 days ago