customer Jobs in raleigh, nc

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Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 47 days ago | Updated moments ago

Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco
Posted 49 days ago | Updated moments ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi
Posted 49 days ago | Updated moments ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 57 days ago | Updated 3 hours ago

Senior Distinguished I - Software Engineer, Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service? Do you dream of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical expertise, curiosity, and a desire to build scalable products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, yo
Posted 60+ days ago | Updated 3 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 3 hours ago

MS Dynamics CRM CE Customer Engineer

JDA TSG

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Remote

Full-time

We have immediate opportunities forMSDynamics CRM Expertwith expertise in Dynamics CRM (Customer Engagement) with skills in the cloud version (D365 CE) and Power Platform to join our team as a Customer Engineer (CE). A CEs time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support D365 CE services for diverse client environments ensurin
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Posted 60+ days ago | Updated 18 days ago

Customer Service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 29 days ago

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

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Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa
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Posted 60+ days ago | Updated 25 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

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Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 1 day ago

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

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Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit
Posted 2 days ago | Updated moments ago

Commercial Product Manager III - Digital VoC Analyst

First-Citizens Bank & Trust Company

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Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina. We are seeking a Commercial Banking Digital Product Manager to lead our Voice of the Customer (VoC) process, ensuring that customer insights drive innovation and enhancements across our digital banking channels. This role will be responsible for gathering, analyzing, and translating customer feedback into actionable product improvements to enhance the commercial banking experience. Why Join Us? This is an exciting opportunit
Posted 2 days ago | Updated moments ago

Proton System Administrator

The Reynolds and Reynolds Company

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Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 33 days ago | Updated 3 hours ago

Urgent Requirement : GIS Analyst/Help Desk support - 100% REMOTE *in-person*

My3Tech

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Remote or Raleigh, North Carolina, USA

Contract, Third Party

Hope you are doing good, Urgent Requirement : Job Title : GIS Analyst/Help Desk support Location : Remote Duration : 12 months Contract with possibility to extension Interview: in person only Job Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as
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Posted 1 day ago | Updated 1 day ago

Technical Specialist - Junior

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist - Junior Job ID: 25-09120 Location: Raleigh NC Duration: 12 Months Of Contract Job Description: The Client is seeking a Technical Specialist (Junior) to support the Service Desk/Accounts Team. This role involves advanced technical support, account administration, and troubleshooting for 12,000+ users. The specialist will handle incidents, perform password resets, manage Active Directory, and ensure compliance with IT security policies. Key Responsibilities: Provi
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Posted 9 days ago | Updated 1 day ago

Solution Architect

NasTech Global, Inc.

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Cary, North Carolina, USA

Full-time

Job Title: Solution Architect Location: Cary, NC(Onsite) Job Type: Full Time Exp: 12+ Years Must Have Technical/Functional Skills Quadient : Dynamic Communication, Scaler, Interactive & Designer At least one additional CCM Product experience: Oracle Documaker, Opentext xPression, Opentext Exstream At least one migration experience from Legacy platform like Oracle Documaker to Quadient Roles & Responsibilities Lead multiple Quadient-based CCM transformation programs for a customer across phase
Posted 4 days ago | Updated 1 day ago

.NET Software Engineer / Full Stack / Raleigh, NC

Motion Recruitment Partners, LLC

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Raleigh, North Carolina, USA

Full-time

Job Description One of the nation's telecommunications companies specializing in retail sales and support is in search of a Software Engineer to join their incredible team of highly skilled IT professionals. This company has been around for over 25 years and has over 1500 storefronts across the nation. They pride themselves on creating personable experience for customers which drive success and growth year after year. They are looking for several .NET Engineers who have experience developing sof
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Posted 37 days ago | Updated moments ago

IT Director, Commercial

Thermo Fisher Scientific

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Chapel Hill, North Carolina, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description We are looking for a hard-working and experienced IT Director, Commercial to join our impactful team at Thermo Fisher Scientific Inc. This outstanding opportunity allows you to own and run all group-level commercial, finance, and customer-facing IT applications, ensuring we deliver world-class solutions. You will play a crucial role in aligning our digital strategy with our customers' needs, driving innovation, a
Posted 1 day ago | Updated 3 hours ago

Senior UX Designer

INSPYR Solutions

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Raleigh, North Carolina, USA

Contract

Title: Senior UX Designer Location: Raleigh, NC (HYBRID) Duration: 6 Month Contract to Hire Compensation: $55.00 - $65.00/hr Work Requirements: or Authorized to work in USSENIOR UX DESIGNER We are seeking a talented Senior UX Designer to support a Point of Sale (POS) application build project. This role will focus on designing a customer-facing application that enables sales associates to place customer orders and complete purchase transactions.Responsibilities: Design intuitive, engaging mobi
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Posted 11 days ago | Updated 10 hours ago

Active Directory Technical Expert

Information Resource Group, Inc.

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Raleigh, North Carolina, USA

Contract, Third Party

Role: Active Directory Technical Expert Location: Raleigh, NC - Onsite Duration: 1 year Skill/Requirement Required Years Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of mo
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Posted 5 days ago | Updated 1 day ago